Parks Ford of Wesley Chapel - Service Center

I scheduled an oil change yesterday online. Never received a confirmation. Showed up for appointment on time at 11 am. Kid came to my truck and said I was not on the sheet for an appointment. H Never received a confirmation. Showed up for appointment on time at 11 am. Kid came to my truck and said I was not on the sheet for an appointment. He said don't worry we will accommodate you. He turned around in front of my vehicle and engaged in a prolonged conversation w/ 5 of his coworkers and ignored me. I walked inside and 5 people looked at me and cut me dead.. I have proof if anyone is interested that they acknowledged my appointment. Did not do followup and wasted my time. It is unacceptable behavior from their staff will never return to this dealer. More

Quick, professional, and courteous service. Place is well kept and options are plenty to choose from. Place is well kept and options are plenty to choose from. More

Extremely happy with my Maverick. I am getting better mpg than advertised and I am very pleased with the quality of the ride. I am getting better mpg than advertised and I am very pleased with the quality of the ride. More

Honest, hard working people who have a live of cars and believe in service. They listen and want to work with you for an ongoing relationship versus trying to work you for a sale. believe in service. They listen and want to work with you for an ongoing relationship versus trying to work you for a sale. More

Mark Calo does an exceptional job in taking care of servicing of my explorer. He is the best. Really cares and gets you out as quick as possible. Best service guy!!! servicing of my explorer. He is the best. Really cares and gets you out as quick as possible. Best service guy!!! More

As always, completely satisfied. Destin has been my # 1 for at least 4 yrs, he has now connected me w Mark, I feel that I have another friend that I can call on when needed. Destin has been my # 1 for at least 4 yrs, he has now connected me w Mark, I feel that I have another friend that I can call on when needed. More

Very friendly and expeditious. Idaho’s and the service department continue to provide professional consistent cost effective service Idaho’s and the service department continue to provide professional consistent cost effective service More

My last two service appointments have been very positive experiences. I appreciate the text message payment method. And the shuttle service was outstanding. experiences. I appreciate the text message payment method. And the shuttle service was outstanding. More

Had a wonderful experience with Parks Ford of Wesley Chapel’s Service team. Tara was fantastic, professional, knowledgeable and a pleasure to work with. Chapel’s Service team. Tara was fantastic, professional, knowledgeable and a pleasure to work with. More

Great work in a timely manner staff were all very professional especially Tara who handled my vehicle maintenance needs. professional especially Tara who handled my vehicle maintenance needs. More