Parks Hyundai of Gainesville

First complimentary service went smooth. Service Advisor Ari is thorough and professional. Wait time was a little longer than I expected for an oil change and tire rotation but not excessive Service Advisor Ari is thorough and professional. Wait time was a little longer than I expected for an oil change and tire rotation but not excessive. More

Dejuan was very hospitable. He made my car shopping experience a breeze. He was very professional and informed. He made sure I smiled during the whole process. If I had to do th He made my car shopping experience a breeze. He was very professional and informed. He made sure I smiled during the whole process. If I had to do that day all over again. I would still choose Parks. Thanks everyone at Parks especially Dejuan. More

It took a while even with an appointment but the service rep did everything they could to assist me during my visit. rep did everything they could to assist me during my visit. More

Good experience at the dealership but the price difference from what was advertised was tremendous! difference from what was advertised was tremendous! More

Positive experience all around. From the sales people, Ashley Waters and Jaylen Gillum, to the Finance Manger Zac Register to Guest Ambassador Austin Hundt, everyone we dealt with From the sales people, Ashley Waters and Jaylen Gillum, to the Finance Manger Zac Register to Guest Ambassador Austin Hundt, everyone we dealt with was top-notch. More

100% turn around of this establishment. New staff and willing to actually help you. My service was exceptional. They gave me a video of what the did which ensures trust within the clients. New staff and willing to actually help you. My service was exceptional. They gave me a video of what the did which ensures trust within the clients. More

The salesman who worked with me admitted multiple time that he didn’t know anything about the car I wanted to purchase, nor could he answer basic questions about ford ownership. He was very nice, courteou that he didn’t know anything about the car I wanted to purchase, nor could he answer basic questions about ford ownership. He was very nice, courteous and helpful despite his lack of knowledge. The car buying process took entirely too long. I was there for over 6 hours. I am not complaining about Gil at all. but I would never shop for another car at Parks ever again no one seemed to know what they were doing. The guy who had me sign the papers was new and the guy training him was also new and everyone always had to go ask someone else how to do their job. More

Very attentive, gave me updates and time estimates. Always love having him to help with my service. Give the guy a raise. Always love having him to help with my service. Give the guy a raise. More

​I recently visited the Hyundai service department solely for a manufacture recall appointment, but to my surprise after they did the check up turns out I need to change my tires and replace the brake fluid. for a manufacture recall appointment, but to my surprise after they did the check up turns out I need to change my tires and replace the brake fluid. This was a truly unexpected and not on the budget. But ​I want to give a massive shout-out to Alejandro, who handled my visit from start to finish. He was professional, incredibly helpful, and went above and beyond to make sure I got a great price on my new tires. He explained the options clearly and worked to find a deal that fit my budget, which I honestly didn't think was possible when I first came in. ​The entire process was smooth, efficient, and transparent. It’s clear that this service department, and Alejandro in particular, genuinely cares about the customer's best interests. Thank you, Alejandro also Technician Nicholas Nunez and the Hyundai team, for turning a routine recall visit into a great service experience with significant savings! I'll definitely be back for future maintenance. Thank you to Ari also for helping me in my past service visit. More

Ari Flores (service writer) explained clearly what needed to be done and how long it would take. He updated me during the process. The recall was completed promptly. The waiting area was comfortable. to be done and how long it would take. He updated me during the process. The recall was completed promptly. The waiting area was comfortable. More