Parks Hyundai of Gainesville

My service rep was Olga. She got me in and out. I had oil change, tire rotation, and 5 recalls all handled in a short time period. I will have my car serviced at this deal She got me in and out. I had oil change, tire rotation, and 5 recalls all handled in a short time period. I will have my car serviced at this dealership again. More

Always the best service here. We drive an hour every time we need our Outback serviced. We drive an hour every time we need our Outback serviced. More

They were super helpful & had quick service! So thankful they were able to get me in before my road trip ! So thankful they were able to get me in before my road trip ! More

I highly recommend Maintenance Parks Hyundai in Gainesville. They provided professional, high-quality, and fast car maintenance. The wait time was excellent, and they even offered complimentary Ube Gainesville. They provided professional, high-quality, and fast car maintenance. The wait time was excellent, and they even offered complimentary Uber rides to help me take care of my staff while they worked on my car. Thanks a lot! More

Despite I didn't make an appointment for my car oil change service, I was quickly aproached by Edwin service advisor. His service and advise was very profesional. change service, I was quickly aproached by Edwin service advisor. His service and advise was very profesional. More

Olga is the worst service provided I have witnessed in my life. She doesn't communicate. She is condescending. She is short tempered and has no care for the positions that her customers are put in. Thankfull life. She doesn't communicate. She is condescending. She is short tempered and has no care for the positions that her customers are put in. Thankfully I worked with the service manager directly because Olga was useless. He was able to give me a fair price on the Alternator. All in all there was no communication about the length of time it would take to complete my service initially so to have my vehicle there for 3-days before they even attempted to look at it was disheartening and is the main factor in why I will do everything in my power to visit the Ocala location for future needs. I had to uber for 3 days straight to and from work with no communication from anyone until the very end. All in all though the Service Manager Gerald Acevedo was nice, helped me out, and communicated when he wasn't tied up in other situations. He is the Star of the Team and hopefully he will get rid of the bad apples he has in the camp. Soon. More

The work done was fine but when I made the appt for Tuesday July 7, I was not told that the film for the rear windows are only done on Thursday. Now I have to make a second appt when all of the work co Tuesday July 7, I was not told that the film for the rear windows are only done on Thursday. Now I have to make a second appt when all of the work could have been done in one visit as originally scheduled. More

Always a pleasant experience getting service here. They took 2 hours longer than they initially expected but kept me informed and offered an Uber ride to a lunch spot. They took 2 hours longer than they initially expected but kept me informed and offered an Uber ride to a lunch spot. More

Friendly service but takes too long I needed my oil changed and AC checked took 5 hours changed and AC checked took 5 hours More

Good customer service, would be 5 stars if it did not take so long to get service completed. take so long to get service completed. More