Parks Hyundai of Gainesville

Parks Hyundai of Gainesville responded

Hello and Thank You for the wonderful DealerRater review of Parks of Gainesville. We are sincerely grateful for your taking the time to prepare and submit this review and best of all, we are thrilled that you are happy with your new Elantra. Our goal is to make it simple, straight-forward, and fun process of buying a new car - we believe in listening to your wants and needs, assessing options, and helping to identify the best approach to fulfill those wants and needs, for a specific budget. My name is Brent Russell and I am responsible for reading every single review, comment, and suggestion. I do this to benefit from a different perspective in order to identify opportunities that we can use to strengthen our performance or reinforce a process or practice we already have in place. This is all a part of our effort to continuously improve the way we service you, our Customer. Again, thank you for the amazing testimonial. I really enjoyed reading your review. We wish you the very best, ALWAYS. With respect, Brent, Director, Customer Relations - "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello and Thank You for taking time to prepare and submit a Dealer Rater survey of our performance (specifically John Guyton) helping you with the purchase of a new Santa Fe. I understand you have enjoyed your prior Santa Fe for 9 years - that is GREAT. On behalf of all of us at Parks of Gainesville, I want to say thank you for the DealerRater review of John "Avery" Guyton. He is grinning from ear to ear because of your survey. Nothing is better than a 5-Star review and we are truly grateful. My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion that comes into the Dealership. The surveys help us identify opportunities to strengthen our performance or to reinforce practices we already have in place. I invite you to keep my contact information handy in case the need arises for assistance. You can reach me on my cell at (352)372-4251, extension 63266, or via email at BRussell@ParksofGainesville.com. Thank you for the opportunity to be of assistance to you. With the greatest of RESPECT. Brent Russell - Director, Customer Relations, - "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello and Thank You for taking the time to complete a Dealer Rater Evaluation for Mr. John Haller. Your review was a real pleasure to read and I want you to know that you have made John's Day with this posting. It means a lot! My name is Brent Russell and I am responsible for reading every single review, comment, and suggestion about our Dealership. With the benefit of your comments and suggestions we are able to identify opportunities to continuously improve upon our systems and protocols to perform in a more efficient manner. I am grateful for you thought and comments - we really do read everything. Should you have any questions or need anything else, please do not hesitate to call me at (352) 359-6085 or email me at 352-372-4251, extension 63226. It is a real pleasure to have this opportunity to be of assistance. Wishing you all the BEST. Respectfully, Brent

Parks Hyundai of Gainesville responded

Good Day! Thank you so much for taking the time to complete and submit a 5-Star Review of your shopping experience with Ms. Ana Roa. I really enjoyed reading your review of Ms. Ana. She is a wonderful individual and that does her best all the time. You certainly have made her day with this review...she is still smiling ear to ear because of your review. Thank you! My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion about our Dealership. I read these materials to help identify areas where we can strengthen our performance and to reinforce the benefits of our current practices. Your comments really do make a difference. Should you have any questions or need any assistance, please do not hesitate to call me at (352) 372-4251, ext 63266, or email me at BRussell@ParksofGainesville.com. It will be my pleasure to be of assistance. Wishing you all the BEST. Respectfully, Brent, Director, Customer Relations - "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello! Thank you so much for taking time to prepare and submit a DealerRater review of Rudy and Laura. I am so pleased to learn of your experience...this is the way it is supposed to be for everyone. I had a chance to visit with Rudy today and he is still wearing a smile across his face because of your review. You comments "put a real "kick" in his step". My name is Brent Russell and I am responsible for reading all the reviews, suggestions, or comments that come into our Dealership. We are sincerely grateful for the 5-Star review. Should you have any questions or need any assistance, please do not hesitate to call me at (352) 372-4251, extension 63226, or send me an email at BRussell@ParksofGainesville.com. I am here to serve you. Wishing you all the BEST. With the greatest of RESPECT. Brent - Director, Customer Relations, "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello and Thank You! My name is Brent Russell and I am responsible for reading every review, comment, or suggestion about our Dealerships. I wanted to take a moment to say express a sincere Thank You for taking time out of your busy schedule to prepare and submit a DealerRater review of John Haller and Jorge. I promise, your review has "made John's day." He is smiling from ear to ear! Our goal is to exceed your expectations and I am pleased we achieved that goal for you. It is a never-ending effort. Please keep my contact information and know that I am here to assist you. Please feel free to reach me at (352) 372-4251, extension 63226, or via email at BRussell@ParksofGainesviile.com. I stand ready to be of assistance. 'With the greatest of RESPECT. Brent, Director - Customer Relations, "The Guy with the Hat"

Parks Hyundai of Gainesville responded

Hello Ms. Happy Customer: My name is Brent Russell and I am responsible for reading every single review, comment, or suggestion about our Dealership. We sincerely value your comments because they help me (us) to identify opportunities for improvement or reinforcement of practices and procedures that are working or need change/enhancement. In other words, your feedback is extremely valuable and highly beneficial. I invite you to keep my contact information should an event arise where you need immediate assistance or troubleshooting. You can reach me at (352) 372-4251, extension 63226; or you can email me at BRussell@ParksofGainesville.com. I am here to serve you and look forward to the opportunity to meet you in person. Thank you for taking the time to complete this DealerRater Sales Survey. Brent Russell