Parks Lincoln of Longwood

I had an amazing experience at Parks Lincoln of Longwood! Camden and Robbie were absolutely outstanding, professional, knowledgeable, and genuinely kind throughout the entire process. They made everything sm Camden and Robbie were absolutely outstanding, professional, knowledgeable, and genuinely kind throughout the entire process. They made everything smooth and stress-free, and I truly felt taken care of. Thank you both for going above and beyond. Highly recommend this team! More

Parks Lincoln of Longwood’s service department is EXCEPTIONAL! Buck Bridgeman is my service advisor and takes exceptionally good care of me. When the unexpected happens you can drive right in and get EXCEPTIONAL! Buck Bridgeman is my service advisor and takes exceptionally good care of me. When the unexpected happens you can drive right in and get help. The staff knows you by name. The service is always impeccable. Buck is the only reason I continue to drive and buy Lincolns from Parks. More

I receive coupons in the mail for my oil changes from Parks I guess because I have gone there for a long time and my oil gets changed every 3,000 miles and I always bring my own oil, the coupon includes Parks I guess because I have gone there for a long time and my oil gets changed every 3,000 miles and I always bring my own oil, the coupon includes the oil filter, tire rotation, brake inspection, multi-point inspection report, top off all fluid levels, battery test, car wash and vacuum but the end results is basically I really only get is an oil change and on the bill list perform vehicle multi-point inspection but have never been told any fluids needed to be topped off which is all fine because my main concern is just getting the oil changed the rest I can deal with, and every time I had this service done I never had a problem with any one not honoring my coupon except this time when I went to pick up my truck I was told in a very angry disrespectful way Parks will no longer honor my coupons ! What ? Than why do they mail them to me ? She made it quite clear she didn't need any of my business no matter how big or small the job was ! An Employee like her certainly doesn't belong in a Customer Service Position telling Customers what or what not she will except on behalf of a dealership. All my reviews in the past has always been positive and never felt disrespected by any employee or staff at this location but this time was very different and felt the need to bring it to a Service Manager's attention or someone in charge that has Authority, so other customers are not subject to this type of bullying ! More

Casey was great. Accommodated a drive in tire problem. Diagnosed a screw causing a slow leak in the tire. Sought and obtained warranty coverage. Told him i was tight Accommodated a drive in tire problem. Diagnosed a screw causing a slow leak in the tire. Sought and obtained warranty coverage. Told him i was tight on time. He got me out less than an hour. Solid positive service from beginning to end! More

Excellent Service Department. The service advisors keep you informed of progress from beginning to end. Honest work and no pushy sales service The service advisors keep you informed of progress from beginning to end. Honest work and no pushy sales service More

Very professional and helpful in every way! Great people who work diligently to put you in the vehicle you want! A much better experience than many others! I highly recommend them! Great people who work diligently to put you in the vehicle you want! A much better experience than many others! I highly recommend them! More

Hospitality you would expect at a fine hotel. I especially appreciated the shuttle to my office and the very kind gentleman who drove. I especially appreciated the shuttle to my office and the very kind gentleman who drove. More

Always have a good experience when I go to this dealership. Thank you for that! dealership. Thank you for that! More

Great dealership, Brandan and the service team do an outstanding job! Thanks d s I much! outstanding job! Thanks d s I much! More

My experience at Parks Lincoln is always the best. Alfredo was friendly and concerned about my stay. Alfredo was friendly and concerned about my stay. More