Parks Lincoln of Longwood - Service Center

Brian is an example of how customer service should be! He provided clear information, absolute customer care, and repair care that was proactive. The office manager also was friendly, helpful on getting reba provided clear information, absolute customer care, and repair care that was proactive. The office manager also was friendly, helpful on getting rebates, and offered us a great tip on where to find a great seafood restaurant nearby! All in all, our experience was great. More

I have taken my Mercury Mariner to Parks for service and most recently for under warranty body work. Everyone at this dealership is friendly, courteous and professional. I would recommend this dealership most recently for under warranty body work. Everyone at this dealership is friendly, courteous and professional. I would recommend this dealership to anyone. More

In my experience, this dealership is operated in very professional manner and has always dealt fairly and honestly. I have never had to return to the dealership with a problem due to poor or improperly d professional manner and has always dealt fairly and honestly. I have never had to return to the dealership with a problem due to poor or improperly done repairs. Their service and parts are a bit pricey when compared to other repair shops and parts retailers. More

I have been fortunate to have Brain Gurney as my service rep for several years, He is professional, trustworthy, customer service driven and is the one of main reason I would purchase another Licncoln. I rep for several years, He is professional, trustworthy, customer service driven and is the one of main reason I would purchase another Licncoln. I also own a Prosche 911 and I don not get the level of service that I get form Brian. Also Tammie who handled the check out was friendly and effecient. More

I have been using this dealer for service for 12 years for both Fords and Mercurys. They have always been very professional in their dealings and very sucessful solving problems, even some difficult inter for both Fords and Mercurys. They have always been very professional in their dealings and very sucessful solving problems, even some difficult intermitten electrical problems. I have always been kept informed as to the status of the work and the job was completed as promised in a timely way. I have purched two cars for this dealer and the experiences were very good. The first sale was concluded in my home where they delivered the new car. More

I purchased my Navigator from another local dealership but I have all my service work performed at Parks because of the professionalism and friendliness of Brian the service coordinator. Tammie the office but I have all my service work performed at Parks because of the professionalism and friendliness of Brian the service coordinator. Tammie the office associate is also very friendly and attentive to my questions. More

Prior to owning the 2004 Mercury Mountainneer, I leased a 2001 Lincoln LS and the care provided by the dealership was outstanding. Their services continue to be 2nd to none. They're first in class 2001 Lincoln LS and the care provided by the dealership was outstanding. Their services continue to be 2nd to none. They're first in class More

I have used Buck Bridgeman since 2004, and he has never dissappointed me. He always keeps me up on what is going on and and why. He is a asset to have on your team. Tammie is always very friendly and goes dissappointed me. He always keeps me up on what is going on and and why. He is a asset to have on your team. Tammie is always very friendly and goes over the bill and explains it and makes sure you have no questions. This dealership seems to be doing everything right. More

Buck is terrific, always helpful and knowledgeable. No request is too big. He always goes the extra mile to insure his customers are satisfied. I have Ford vehicles and go out of my way to have them ser request is too big. He always goes the extra mile to insure his customers are satisfied. I have Ford vehicles and go out of my way to have them serviced by Parks Lincoln. More

I have had my Licoln serviced with Longwood Lincoln for six years. I have always asked for Buck to be my agent. Like this visit and all my visits before, Buck has always taken care of me with the highest six years. I have always asked for Buck to be my agent. Like this visit and all my visits before, Buck has always taken care of me with the highest degree of professionalism. No problem is to much! I have never been unhappy with my service. Paying my bill is always a pleasure. Tammie gives me all the information I need to understand my bill. She always lets me know the differnt things that have been done and their cost. Her personality makes me feel like I have had a good day!! More