
Parks Motors
Augusta, KS
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Stay away Worste experience I have ever had with a dealership. Looked at their website first before we went out there. Upon getting there and choosing a truck I Worste experience I have ever had with a dealership. Looked at their website first before we went out there. Upon getting there and choosing a truck I liked, they come in the office with the price $3000 dollars higher then what they have it listed for! Show it to the gentleman and he asked where I got that from. I say"your website" So I finally get the price dropped down. Then we go to finance department. Other than the fact that he kept pushing the extended warranty ( on 2013 truck) it wasn't that bad there except the fact that they never gave us the paperwork to register or insure it. So we call them several times the next day to aquire it and nobody will return our phone calls. Customers apparently do not come first at this place. More
Worth the Drive We recently purchased a vehicle from Parks Motors after lots of searching. They had what we wanted and we got it for a fair price. We were very plea We recently purchased a vehicle from Parks Motors after lots of searching. They had what we wanted and we got it for a fair price. We were very pleased with the customer service and the atmosphere. It was worth the drive to Augusta. You have to go in and ask for Quan, he will take good care of you and Rick is not the normal up tight manager. They will put a smile in your car buying experience. More
Best Salesperson EVER!!! Didn't really think I was in a position to get a car or that one wold be out there in my budget, I really didn't have alot to spend. Eric and Dallas r Didn't really think I was in a position to get a car or that one wold be out there in my budget, I really didn't have alot to spend. Eric and Dallas really put their heads together and helped me so much. The VW passat is amazing. Couldn't of been a better experience. More
Customer Service I'm very glad that I stop by Parks Motor of Augusta. I was planning on just trading in my old car but I ended with a really nice Chrysler 200. Mr. Q I'm very glad that I stop by Parks Motor of Augusta. I was planning on just trading in my old car but I ended with a really nice Chrysler 200. Mr. Quan Dong made the buying part real easy. He helped us with the process from start to finish. He is very patient, answering all our questions. Special mention to the financing department for their excellent customer service. More
Amazing experience!! My experience was amazing! I left feeling confident in my purchase, and my salesman Devin made the car buying experience one to remember! I could not My experience was amazing! I left feeling confident in my purchase, and my salesman Devin made the car buying experience one to remember! I could not have asked for better service. More
PROUD OWNER OF A 214 JEEP I can not say enough good things about this small town dealership! Easy to work with and as a single woman, they walked me through the whole process a I can not say enough good things about this small town dealership! Easy to work with and as a single woman, they walked me through the whole process and explained it all. Will go back for 2016 Jeep!! More
Bad experience turned around by excellent service. Our car buying experience started out as a nightmare but Chuck and Allen (GM) turned things around for us. We usually try to keep our money closer to Our car buying experience started out as a nightmare but Chuck and Allen (GM) turned things around for us. We usually try to keep our money closer to home and buy local, but this time we decided to shop a little farther for a better deal. They did an awesome job and we will send our friends their way, and we will return to purchase our next truck. More
Travis Richardson made my dreams come true! I contacted Travis with interest in trading in an old lease for a Jeep Wranger months ago. He kept in great contact with me, making sure it was known I contacted Travis with interest in trading in an old lease for a Jeep Wranger months ago. He kept in great contact with me, making sure it was known he wanted to help. He told me the dealership was having some great deals and told me of an older Jeep Wrangler for sale. I went to Augusta, from Salina, to take a look at an 2003 Wrangler thinking I would be lucky to afford it. I seriously left with a $100 more a month for the car of my dreams BRAND NEW! My better half and I are the new leasers of a 2015 Jeep Wrangler Unlimited Sport. Travis was the most genuine and honest car salesperson I've ever met! The customer service is great and I would highly recommend this dealership to anyone looking for a car. More
Bought online from out of state I saw the perfect used Jeep online, sent a note & Destiny contacted me quickly. I spoke with Tom Rodgers & we struck a fair deal. It took a couple of I saw the perfect used Jeep online, sent a note & Destiny contacted me quickly. I spoke with Tom Rodgers & we struck a fair deal. It took a couple of phone calls to get financing arranged etc. I was nervous about flying out & if everything would be as we discussed. I needn't have worried! They stuck to the agreement, the car was clean & exactly as promised. Dairry Walker took me for a test drive, got the paperwork done & carefully went over every aspect of the vehicle which I really appreciated. Luke offered an extended warranty at a good price & a good interest rate on my loan. Everyone was so friendly and nice - it took the stress out of making a large purchase. A very positive experience & I love my new used Jeep! More
Very unprofessional dealer that used to be GREAT! Bought a new Durango 2 years ago....one of the best car buying experiences I have ever had. That was with the old regime. Bad experience in every as Bought a new Durango 2 years ago....one of the best car buying experiences I have ever had. That was with the old regime. Bad experience in every aspect of this purchase. Found out the Dodge Ram 1500 truck has a long history of problems. Contacted what I thought was the previous owner, but he informed me because they lied about fixing the problems he backed out of the deal after having it a few days. After signing sales papers I got ready to leave and noticed truck was empty (with fuel light on). Salesman told me "sorry, we only put fuel in new car purchases," so my first stop after driving what I thought was my dream truck was to the nearest gas station. Lots of other negative instances of very unprofessional customer service. More