Parks Motors
Augusta, KS
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Travis Richardson made my dreams come true! I contacted Travis with interest in trading in an old lease for a Jeep Wranger months ago. He kept in great contact with me, making sure it was known I contacted Travis with interest in trading in an old lease for a Jeep Wranger months ago. He kept in great contact with me, making sure it was known he wanted to help. He told me the dealership was having some great deals and told me of an older Jeep Wrangler for sale. I went to Augusta, from Salina, to take a look at an 2003 Wrangler thinking I would be lucky to afford it. I seriously left with a $100 more a month for the car of my dreams BRAND NEW! My better half and I are the new leasers of a 2015 Jeep Wrangler Unlimited Sport. Travis was the most genuine and honest car salesperson I've ever met! The customer service is great and I would highly recommend this dealership to anyone looking for a car. More
Bought online from out of state I saw the perfect used Jeep online, sent a note & Destiny contacted me quickly. I spoke with Tom Rodgers & we struck a fair deal. It took a couple of I saw the perfect used Jeep online, sent a note & Destiny contacted me quickly. I spoke with Tom Rodgers & we struck a fair deal. It took a couple of phone calls to get financing arranged etc. I was nervous about flying out & if everything would be as we discussed. I needn't have worried! They stuck to the agreement, the car was clean & exactly as promised. Dairry Walker took me for a test drive, got the paperwork done & carefully went over every aspect of the vehicle which I really appreciated. Luke offered an extended warranty at a good price & a good interest rate on my loan. Everyone was so friendly and nice - it took the stress out of making a large purchase. A very positive experience & I love my new used Jeep! More
Very unprofessional dealer that used to be GREAT! Bought a new Durango 2 years ago....one of the best car buying experiences I have ever had. That was with the old regime. Bad experience in every as Bought a new Durango 2 years ago....one of the best car buying experiences I have ever had. That was with the old regime. Bad experience in every aspect of this purchase. Found out the Dodge Ram 1500 truck has a long history of problems. Contacted what I thought was the previous owner, but he informed me because they lied about fixing the problems he backed out of the deal after having it a few days. After signing sales papers I got ready to leave and noticed truck was empty (with fuel light on). Salesman told me "sorry, we only put fuel in new car purchases," so my first stop after driving what I thought was my dream truck was to the nearest gas station. Lots of other negative instances of very unprofessional customer service. More
bought and repair shop when I bought the car was there from noon until 11 pm and I filled out the online application the car wasn't ready at the time and took more than a w when I bought the car was there from noon until 11 pm and I filled out the online application the car wasn't ready at the time and took more than a week to receive my car and the day I picked it up wouldn't start they replaced the battery. a week later the starter started to go out took it back to have it fixed after a month and it did not get better. haven't made my first payment yet and the service center is trying to charge me more than $800 for the repair and they say I have no warranty when I was told I would have one . I will never buy another thing from this company AVOID IT AT ALL COSTS More
Friendly dealership This dealership was so friendly and willing to help in everyway. The owner made us feel at home, usually an owner never comes out and greets but this This dealership was so friendly and willing to help in everyway. The owner made us feel at home, usually an owner never comes out and greets but this one was a normal owner loved his way of welcoming us to his place. Great workers!! I would definitely recommend this dealership. More
Taking care of the customer I purchased a 2015 Chevy 2500HD from Parks Motors with the agreement to have tow mirrors and the towing package installed after the sale. When the dea I purchased a 2015 Chevy 2500HD from Parks Motors with the agreement to have tow mirrors and the towing package installed after the sale. When the dealership found out later from GM that some of the items couldn't be installed BJ Headgepath sales manager stepped up to the plate and made it right! He went out and found me another truck with the options I paid for plus several more upgrades and called it even. Best experience I've had buying a new vehicle. Matt Gerstner floor manager was also a great help making sure the right people got involved. Had some issues will their customer loyalty manager, but once BJ and Matt got involved everything was good. Good job guy's! I would buy again from BJ and Matt. Larry T Ark City More
I will never purchase another car here I purchased a 2010 equinox from parks I decided it was time to upgrade from my 2007 dodge nitro, I chose parks because I had a friend who was working I purchased a 2010 equinox from parks I decided it was time to upgrade from my 2007 dodge nitro, I chose parks because I had a friend who was working there. My overall purchasing experience was ok a bit lengthy but that is to be expected since I have some credit challenges. I chose the equinox and finished the deal. Then my problems began the first time my car got wet (which was within a couple days)my AC would shut off and my information panel warned my of possible ice and said the temp was -40 degrees thought it was a glitch and went on then I start hearing a thump under my car, when this happened I thought I just hit something in the rd. After the second time of hearing this I immediately called parks, after all I was sold a "bumper to bumper" 3 yr warranty, this all took place before I had owned the car for 30 days and I hadn't even my first payment. I was told to bring it in... After parks having it for a day they called the AC sensor was unplugged and an easy fix but my struts were bad and wanted $800 to fix those SERIOUSLY? I was told it happens to be one of the few items not covered in my warranty and it's wear and tear so they won't fix it basically SOL unless I paid to get it fixed... I was furious I asked if my car was ready and they tried to tell me yes but owed for the diagnostic and for them plugging my sensor back in I DON'T think so. After speaking to the service mgr they waived that and I picked my car up promptly I have owned the car for 2 months yesterday and it squeaks w every bump I hit and I have even tried to trade it but I'm upside down and with my credit I am unable to. I WILL NEVER BRING MY BUSINESS BACK AND IN FACT I HAVE REFERRED 2 people to a different dealership in Wichita and have had an excellent experience I DO NOT RECOMMEND PARKS MOTORS!!!!!! More
You have to be kidding!!!! I keep receiving coupons and adds. You should know I will not be back to Parks motor for anything. Not even if you was to pay me !!! Your service a I keep receiving coupons and adds. You should know I will not be back to Parks motor for anything. Not even if you was to pay me !!! Your service and treatment sucks. More
Upon sitting in the waiting room at the end of the day, I overheard employees talking about not receiving lunches and receiving pay cuts, and being treated unfairly. I saw two main employees running like cr overheard employees talking about not receiving lunches and receiving pay cuts, and being treated unfairly. I saw two main employees running like crazy with great attitudes dealing with mean customers.. A young man and a lady with dark curly hair.. I overheard a lot of things.. I over heard the GM Allen, talking to his employees like they are idiots, and talking to them very rudely.. No wonder they are short staffed and it takes 2-3 hours for an oil change.. I came over to try Parks from Davis Moore, and I know I will not be going back.. I feel bad for the employees that work there, they are over worked, under paid, and treated very crappy.. I do not condone that kind of behavior and I will spread the word.. More
I would like to recommend parks. They have the small town friendliness that many businesses have lost. The culverts and Seri worked hard to get me into the car I wanted. I have horrible credit and had to wai friendliness that many businesses have lost. The culverts and Seri worked hard to get me into the car I wanted. I have horrible credit and had to wait for tax money to make a down payment. The culverts held my car back for a month until my taxes came in. They were very kind to me and very understanding. I also highly recommend Sari the saleswoman she went beyond the call of duty for us . She was understanding, kind, and very kid friendly. Sari was also very patient and not pushy. Many sales people today lack that today. They dont care how much they push you as long as they get a sale. I am proud to say that Parks motors, Sari and their staff were never like that and should be recognized for that. More

