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Parks Toyota of DeLand
DeLand, FL
453 Reviews
Welcome to Parks Toyota of Deland! Located in Deland, FL, Parks Toyota is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Parks Toyota a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Toyota, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM
Wednesday 8:30 AM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 453 reviews
June 09, 2026
refused to provide the part number, which violates Toyota's policy , I will write to Toyota so that you review this complaint regarding this dealership Toyota's policy , I will write to Toyota so that you review this complaint regarding this dealership More
by bsharinroman
Employees Worked With
March 08, 2026
Parks Toyota Avoids Providing OTD Pricing to Informed Buyers My experience with Parks Toyota was disappointing from the start. I reached out about buying a used Camry and was contacted via email by ASmb Buyers My experience with Parks Toyota was disappointing from the start. I reached out about buying a used Camry and was contacted via email by ASmber Reynoso and Ana Smith, both sales managers. I made a very reasonable request of an out the door estimate that included all fees, add ons, and dealer charges. Never heard back from either of them. This approach felt like an intentional avoidance of transparency. As an educated buyer, I prefer to understand the full cost before stepping into a showroom. Their unwillingness to provide basic pricing information gave me the impression that they were not interested in dealing with someone who knows what to look for. I hope Parks Toyota reconsiders how they handle customers who expect honesty and clarity More
by Edwin
Employees Worked With
Amber Reynoso and Ana Smith
February 24, 2026
Terrible experience with this dealership. Purchased a truck on 10/29/25 and could not get them to send the paperwork to the DMV for over 3 months, finally received by the DMV on 2/4/26. Lots Purchased a truck on 10/29/25 and could not get them to send the paperwork to the DMV for over 3 months, finally received by the DMV on 2/4/26. Lots of days with no tags so we couldn't drive the truck. No communication as to why, constant lies, GM of the dealership, title clerks would not return calls and obviously didn't care. I would avoid at all cost. More
by NONREVS
Employees Worked With
December 22, 2025
Bruce Hrabia has been been the salesman for selling me my last two cars. He is very knowledgeable, personable, and helpful. If I ever buy more cars I will be sure to have Bruce as my salesman. last two cars. He is very knowledgeable, personable, and helpful. If I ever buy more cars I will be sure to have Bruce as my salesman. More
by deelonk
Employees Worked With
December 08, 2025
They abuse seniors and try to take advantage of them. They kept playing bait and switch with payments They also did the old "you better calm down" game while standing blocking the door and blocking the They kept playing bait and switch with payments They also did the old "you better calm down" game while standing blocking the door and blocking the ability to leave. They were a team with sales, management, and staff all playing a part. They agreed to a price and payments, we signed they did not, and they had us get insurance cards knowing that they were not going honor their statements and figures . A lasting note, Where is Adam Berman picture. More
by dave13stewart
November 05, 2025
Delana Nicoles is the best when taking your car in to be serviced always use her and have for many years. She gets the job done. Is very personable and makes sure your car is safe for you to drive. serviced always use her and have for many years. She gets the job done. Is very personable and makes sure your car is safe for you to drive. More
by ladyvashea
Employees Worked With
August 14, 2025
Don’t waste your time. 2x we went to buy new, high-end models. Our family buys 4 to 5 new ones every 5 years. Both times at this dealership, after days of planning with the 2x we went to buy new, high-end models. Our family buys 4 to 5 new ones every 5 years. Both times at this dealership, after days of planning with the sales rep, to see the model we wanted (and have our vehicles appraised for trade-in) we get “the run around.” We know exactly what we wanted, made an appointment but when there, were handed off to inexperienced kids, who regurgitate the “sales pitch” wasting the time you're there to do business. As a 70+ year old mechanic, I'd already done our homework, knowing what we wanted and just there to discuss price, and possible financing if the interest was low. We had our check-book w/us and ready to buy BUT.., I will not buy from a place whose sales staff is unmotivated, lackluster and ignorant of the product they sell, as I've learned its reflective of the SERVICE and after-sale care you’re going to get. Once again we’ll take our money else where and not bother to look at this dealership in the future. Totally waste of time. More
by crossm
Employees Worked With
Derick
February 26, 2025
If you're considering purchasing a vehicle from the Parks Toyota dealership in Deland, think twice. My experience with this dealership has been nothing short of disappointing, frustrating, and exploitative. Toyota dealership in Deland, think twice. My experience with this dealership has been nothing short of disappointing, frustrating, and exploitative. They engage in price gouging, overcharging clients, and operating in bad faith to maximize their profits. What’s worse, I initially trusted this dealership, even recommending it to others. However, I later discovered that a relative was offered the exact same model for $3,000 less—from the same dealership. Despite negotiating in good faith, it became clear that their pricing is arbitrary and opportunistic After experiencing their deceptive pricing firsthand, I regret ever stepping foot in their showroom. No business that values integrity should treat customers this way. Called the manager who basically said it is fine to dupe people!! If you don’t want to be overcharged, misled, and treated unfairly, take your business elsewhere. There are plenty of dealerships that respect their customers—this is not one of them. Until they change their unethical pricing tactics, I strongly recommend looking elsewhere for your next vehicle. More
by jamilk
Employees Worked With
Tom, Alex
December 31, 2024
First time car buyer and had a very smooth quick process. Everyone is incredibly kind and they even got me a good deal without a down payment or cobuyer Everyone is incredibly kind and they even got me a good deal without a down payment or cobuyer More
by justinefritts
Employees Worked With
Darek Gulich
