Parks Toyota of DeLand

Salesman & finance manager gave us awesome service. Would recommend Deland Toyota to our family and friends Would recommend Deland Toyota to our family and friends More

The car itself is great; no complaints there. But I’ve always been bad at haggling, and this fact was thoroughly taken advantage of at Parks Toyota. I understand there are taxes and a dealership But I’ve always been bad at haggling, and this fact was thoroughly taken advantage of at Parks Toyota. I understand there are taxes and a dealership fee, but Parks charged me two dealership fees, and one was much higher than the other. They wanted a total of about $32,000 for a $23,000 car. I was in a desperate situation and needed to stop hemorrhaging rental car money, and the lowest I could talk down the price with Bruce the salesman was $30,000. Rather than Uber to another city and take my chances at another dealership, I accepted it and took my new car. Bruce asked me to hand out some of his business cards and try to get my friends and family members to buy cars from him. Over the next couple of weeks, Parks Toyota sent me TWELVE requests to give them a review. One would’ve been plenty. Anyway, this is my review. More

Salesman was prompt in answering all questions, responds to text. Friendly and welcoming. Would highly recommend. to text. Friendly and welcoming. Would highly recommend. More

Very customer friendly and helpful. Fast process. I’d strongly recommend ! Very responsive to messages Fast process. I’d strongly recommend ! Very responsive to messages More

Tommy Scheffer was great, knows his business well, made the entire process EZ, very friendly the entire process EZ, very friendly More

Andrea was absolutely wonderful helping me choose and purchase my new vehicle. Denise and Scott were also very helpful. purchase my new vehicle. Denise and Scott were also very helpful. More

ut it in points: I purchased the vehicle with a listed price of $16,000. However, upon contacting your establishment, I was appalled to receive an offer of $14,000 with a down payment of $6,000 spanning a price of $16,000. However, upon contacting your establishment, I was appalled to receive an offer of $14,000 with a down payment of $6,000 spanning a 60-month period. To compound the issue, your initial promise to send a driver to pick me up due to my residence in Wildwood, an hour away from Deland, was reneged on the day of the deal. I was instructed to use Uber at my own expense, despite the blatant inconvenience. Upon my arrival, I was greeted with a nightmarish turn of events. The initially stated price had suddenly surged to $16,999 over a 72-month period. Adding insult to injury, I was informed that I had no choice but to purchase the Parks Plus service for an exorbitant $3,000, under the threat that the sale would not proceed otherwise. Your financial representative, Scott Levitt, engaged in outright deception by clandestinely concealing the actual car price while I was signing the papers. To make matters worse, he ruthlessly pressured me into buying a $2,000 warranty, threatening to cancel the deal if I dared to refuse. After enduring over three excruciating hours of waiting, I finally took possession of the car. The dealership representative, in a charade of reassurance, insisted that the vehicle had undergone a full-service, including Parks Plus services such as deep cleaning, sanitizing, and wheel alignment. Much to my dismay, reality struck when, after taking my kids to church at night, they began exhibiting allergy symptoms due to the presence of dog/cat hair in the supposedly sanitized car. The next morning, I inspected the vehicle only to discover that it was riddled with dog/car hair, never having been vacuumed, cleaned, or sanitized, despite having already paid an outrageous $3,000 for these services. Their audacious response was that the services were indeed completed, and I was obliged to pay or face the threat of not obtaining the car. As if this ordeal wasn't enough, the situation worsened when driving the car at speeds exceeding 70 M/H revealed severe shaking issues, indicating a blatant failure in the alleged wheel alignment – a service that was guaranteed as done but with no proof of completion. My attempt to seek resolution the next day was met with sheer indifference from your representative, who callously claimed an inability to do anything. I was callously instructed to bring the car back, disregarding the impracticality of driving an hour for an argument. When I proposed fixing the numbers and sending them for my approval, the response was a resounding refusal. The only directive given was for me to drive back to the dealership, beg for a refund based on their policy, and face the reality that I had been scammed and deceived by Scott Levitt. More

They do everything to satisfy your needs and make sure you are happy with your purchase you are happy with your purchase More

I ordered my 2023 Tacoma Pro from Darek Gulich. The whole process took about a month to special order the solar octane color. After about 3 months I am so happy that I came to Parks Toyota. This pl The whole process took about a month to special order the solar octane color. After about 3 months I am so happy that I came to Parks Toyota. This place is amazing. I can't wait to try the Service Dept. I have heard great things. Thanks again. Chris (Chappy) Chapman More

Excellent professional and personable service when purchasing my 5th SUV from Parks Toyota of Deland purchasing my 5th SUV from Parks Toyota of Deland More