Parks Toyota of DeLand

NO service after the sale. sold me a defective brand new car and wont take responsibility for it. Monica Arcos there customer relations manager be littled me called me a liar and asked me to leave all becau car and wont take responsibility for it. Monica Arcos there customer relations manager be littled me called me a liar and asked me to leave all because wanted documentation that the dealership was no longer going to service the defect to my brand new car. This is negligance on there behalf and wont take responsibility. Do yourself a favor and dont buy a car from them. More

Do not buy from Deland toyota they will send you out the door in a car and weeks later you find out you were NOT ever financed for the car so i ask for my trade in back they told me NO so they put me in ano door in a car and weeks later you find out you were NOT ever financed for the car so i ask for my trade in back they told me NO so they put me in another six weeks later never got financed for that car either DEMANDED MY CAR BACK then I find out they sent my trade in to the auction (so they say) I go four days waiting to get my car back the truth be told THEY SOLD MY CAR to someone in Deltona.i get my car back but in the mean time Toyota pays off my loan at that bank.Bank tells me theres a mans name on the title with mine I bought this car brand new so my name was the only one on title until i dealt with toyota.Toyota jumped the gun they should have never did ANYTHING TO OR WITH MY CAR until the deal was final It was never final now theres a huge problem and If you ever want to talk to the general Manager FORGET the Salesman will shoot you ever where in between but never to the General Manager They say hes not there or he's busy the funny thing is my problem will stay as is UNTIL I SPEAK TO THE GENERAL MANAGER I dont think he has a clue what kind of people are working for him..you talk about a night mare and for the last three days a CAR SALESMAN calls me being rude telling e i need to do this and i need to that WHY would the salesman be calling me and not the finance department or the GENERAL MANAGER???????????? My car is pay off Toyota dropped the ball and the car SALESMAN is calling me????? PLEASE EXPLAIN THAT TO ME........very unhappy customer and word of mouth is what makes a business :) More

I emailed this dealership regarding a used car they had listed on their website. I received an email back asking me to call to schedule a test drive for this vehicle. I did call them and was told "o listed on their website. I received an email back asking me to call to schedule a test drive for this vehicle. I did call them and was told "oh, we sold that vehicle but we have others available". Of course, the other vehicles were not the same model I was inquiring about and they were more expensive. When I asked why the fact that they no longer have this vehicle wasn't mentioned in the email, they gave me a line that the office didn't know the vehicle had been sold. I guess the office still doesn't know because this vehicle is still showing on their inventory. I feel like they are playing the old bait & switch game. I had cash in hand and fully intended on purchasing a vehicle from this dealership, but I'm taking my business to a more reputable dealer. I don't play games with my money. More

TOTALLY UNPROFESSIONAL WE HAVE BOUGHT FOUR CARS FROM DELAND TOYOTA IN THE PAST AND WILL NEVER STEP FOOT IN THERE AGAIN.THE ONLY GOOD THING I HAVE TO SAY IS SPENCER AND ADONNA WHERE THE ONLY POSITIVE ABO DELAND TOYOTA IN THE PAST AND WILL NEVER STEP FOOT IN THERE AGAIN.THE ONLY GOOD THING I HAVE TO SAY IS SPENCER AND ADONNA WHERE THE ONLY POSITIVE ABOUT YOUR DEALERSHIP. More

Car buying doesn't have to be a bad experience! We can highly recommend DeLand Toyota. Shaun and Spencer were so helpful and focused on our needs. They didn't rush us and we made a couple visits before highly recommend DeLand Toyota. Shaun and Spencer were so helpful and focused on our needs. They didn't rush us and we made a couple visits before we purchased. The entire staff is very professional, willing to answer questions. They are good about following up and returning phone calls, too. During the process, we also dealt with your receptionist, Palmer, Adonna and Larry who did everything they could to assist us. When we had the body molding installed, we dealt with Service and Parts and they did a great job, too. This was a new experience -- never had a dealership that was so easy to deal with. More

The Daytone Toyota dealer wanted to upcharge me for a popular model, so I went to Deland Toyota instead, and I'm glad I did. I got a beautiful 4 Runner (not the model I started looking for) at a great p popular model, so I went to Deland Toyota instead, and I'm glad I did. I got a beautiful 4 Runner (not the model I started looking for) at a great price. The transaction was fast, simple, and no high pressure sales tactics, bait and switch, or finance with us, etc. Nice people, great car. More

Good overall experience. I would recommend this dealer for all your Toyota vehicle needs. Salesman was friendly and the entire staff were there to answer any questions I had. for all your Toyota vehicle needs. Salesman was friendly and the entire staff were there to answer any questions I had. More

After doing research to purchase a new vehicle and after After doing research to purchase a new vehicle and after test driving the 2011 Toyota Camry, I decided to wait for the 2012 model to arrive. During After doing research to purchase a new vehicle and after test driving the 2011 Toyota Camry, I decided to wait for the 2012 model to arrive. During November and December I priced and test drove the Camry L including specifics that I wanted - undercoating, carpet mats, electronic entry, window tinting and Cosmic Gray exterior with Ash interior. I reviewed Edmunds.com, Kelly Blue Book and Auto Trader; sought online estimates; visited Courtesy Toyota, David Maus and Deland. I received the best treatment and the best out the door price from Deland Toyota. I am extremely satisfied and pleased with all aspects of this purchase. And I will highly recommend Deland Toyota to others. More

I needed to have routine maintenance performed. As soon as I arrived John was there to write up the order. He immediately turned the car over to a technician who performed all the tasks (oil change, tire as I arrived John was there to write up the order. He immediately turned the car over to a technician who performed all the tasks (oil change, tire rotation, fluid checks, etc.). The services were performed quickly and I was given a report on the condition of the car. Looking at the mileage and previous service history recommendations for future service were explained along with urgency and cost. I couldn't ask for better care. It is the reason I have been using this same dealer service for twelve years. More