
Parks Toyota of DeLand
DeLand, FL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM
Wednesday 8:30 AM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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If you want honesty and ethical business practices, buy your car at some other dealership. Here, you will be lied to, and possibly worse... I made a deal for a Sienna using Cars.com and was in constant your car at some other dealership. Here, you will be lied to, and possibly worse... I made a deal for a Sienna using Cars.com and was in constant contact with my sales person, Greg Ashworth. For 2 weeks, we exchanged paperwork, including me sending them a copy of the loan check and the insurance rider on the vehicle I was to purchase. Greg assured me a tow hitch would be installed on the Sienna, and we agreed I would drive my 2 trades from Delray Beach, 200 miles away, to Deland on Sunday, October 21. When I was 30 miles away, I texted Greg, who responded that my Sienna was sold. When I arrived at the dealership, I was told the Sienna was sold on Friday, and NO ONE bothered to call or text me. They simply sold it out from under me and never told me. Not only that, but the hitch was not installed, and Greg never made mention that I would arrive and the car would not be ready as we had agreed. The GM at the time vowed to make it right, and said he would find me another Sienna. I felt better, and was confident that this GM was interested in doing the right thing. He knew that someone screwed up big time when they failed to tell me the car was about to be sold. Unfortunately, he then left the dealership 5 days later, and told me he hoped that Jack Rosen, the General Sales Manager, would do right by me. Fat chance. Jack made it clear in a phone conversation that making things right was not a priority, and then he stopped returning my phone calls. I found another vehicle online in Pennsylvania, only this one cost me $7000 more plus the shipping to have it brought to Florida. Jack Rosen and his crew care about one thing: making a quick buck. They don't care about the customer, and when they do wrong, they don't care about making it right. This is by far he WORST car-buying experience I've ever had. Take my advice - move on down the road and shop somewhere else. My transaction with the dealer in Pennsylvania went off without a hitch. More
Car buying doesn't have to be a bad experience! We can highly recommend DeLand Toyota. Shaun and Spencer were so helpful and focused on our needs. They didn't rush us and we made a couple visits before highly recommend DeLand Toyota. Shaun and Spencer were so helpful and focused on our needs. They didn't rush us and we made a couple visits before we purchased. The entire staff is very professional, willing to answer questions. They are good about following up and returning phone calls, too. During the process, we also dealt with your receptionist, Palmer, Adonna and Larry who did everything they could to assist us. When we had the body molding installed, we dealt with Service and Parts and they did a great job, too. This was a new experience -- never had a dealership that was so easy to deal with. More
The Daytone Toyota dealer wanted to upcharge me for a popular model, so I went to Deland Toyota instead, and I'm glad I did. I got a beautiful 4 Runner (not the model I started looking for) at a great p popular model, so I went to Deland Toyota instead, and I'm glad I did. I got a beautiful 4 Runner (not the model I started looking for) at a great price. The transaction was fast, simple, and no high pressure sales tactics, bait and switch, or finance with us, etc. Nice people, great car. More
Good overall experience. I would recommend this dealer for all your Toyota vehicle needs. Salesman was friendly and the entire staff were there to answer any questions I had. for all your Toyota vehicle needs. Salesman was friendly and the entire staff were there to answer any questions I had. More
After doing research to purchase a new vehicle and after After doing research to purchase a new vehicle and after test driving the 2011 Toyota Camry, I decided to wait for the 2012 model to arrive. During After doing research to purchase a new vehicle and after test driving the 2011 Toyota Camry, I decided to wait for the 2012 model to arrive. During November and December I priced and test drove the Camry L including specifics that I wanted - undercoating, carpet mats, electronic entry, window tinting and Cosmic Gray exterior with Ash interior. I reviewed Edmunds.com, Kelly Blue Book and Auto Trader; sought online estimates; visited Courtesy Toyota, David Maus and Deland. I received the best treatment and the best out the door price from Deland Toyota. I am extremely satisfied and pleased with all aspects of this purchase. And I will highly recommend Deland Toyota to others. More
I needed to have routine maintenance performed. As soon as I arrived John was there to write up the order. He immediately turned the car over to a technician who performed all the tasks (oil change, tire as I arrived John was there to write up the order. He immediately turned the car over to a technician who performed all the tasks (oil change, tire rotation, fluid checks, etc.). The services were performed quickly and I was given a report on the condition of the car. Looking at the mileage and previous service history recommendations for future service were explained along with urgency and cost. I couldn't ask for better care. It is the reason I have been using this same dealer service for twelve years. More
A+ for Deland Toyota! No high pressure sales and I was treated with respect and kindness. I actually walked into wrong dealership by mistake and am so glad I did. I got a great deal on a used Camry and treated with respect and kindness. I actually walked into wrong dealership by mistake and am so glad I did. I got a great deal on a used Camry and got an extremly fair deal on my trade. Their service department has been exellent. My salesman was Eric and he was awesome... I would definitely reccomend Deland Toyota. More
Craig was a super salesman, he was not high pressure. We knew exactly what we wanted and Graig worked very hard with us to see we got it. We got all the information and told him we wanted to sleep on it. He knew exactly what we wanted and Graig worked very hard with us to see we got it. We got all the information and told him we wanted to sleep on it. He was okay with that. We went back the next day and bought it. He is the best salesman we ever had. Everyone we ran into while there was friendly and polite. More
We identified the Prius package that we wished to buy through our son who owns one. We contacted several area dealerships to compare price, warranty and dealer incentives. Tom, the sales manager at Del through our son who owns one. We contacted several area dealerships to compare price, warranty and dealer incentives. Tom, the sales manager at Deland Toyota welcomed our inquiries and concerns and gave us the lowest price that we had obtained through our research. Our sales representative, Andrew, was a Prius expert and provided comprehensive instruction in operating the vehicle and accessories. The financial officer, Shawn, was very knowledgeable and handled the purchasing transaction efficiently. Everyone was friendly and professional. We left with a new Prius and with the confidence that we had found a dealership that cared about customer satisfaction. More
I love DeLand Toyota and the wonderful service I get from John, Steve, Mike, Charlie and the whole team. I trust them and they are always truthful. I have sent both my children and my mother to them as wel John, Steve, Mike, Charlie and the whole team. I trust them and they are always truthful. I have sent both my children and my mother to them as well as all my friends. I even will tell a stranger how great the service is at DeLand Toyota. More