Parks Toyota of DeLand

Service department is exceptionally good compare with other Toyota dealerships in Central Florida. I have had great experiences since 1989 wwith this dealership. My 2007 Prius wouldn't start this morni other Toyota dealerships in Central Florida. I have had great experiences since 1989 wwith this dealership. My 2007 Prius wouldn't start this morning, we called Deland Toyota & Amber gave us instruction on how to jumpstart the battery. This is NOT an ordinary battery. We did as instructed & the within minutes the battery is charged & I was able to go. However, Amber recommended that we should bring it in so they can double check on the battery for us. As it turned out our auxiliary battery needed replaced (after almost 60K miles). I love the service department here also they never came to tell me they're going to fix something that I didn't bring the car in for. They may recommend different services that you're car may needed; however, they never pressured nor told us that they're fixing something without asking first. More

The dealership has a wonderful small town charm. No one tried to push you they did what i asked then i decided. I was given window tint as part of my deal. I was so happy with that experience , brought the tried to push you they did what i asked then i decided. I was given window tint as part of my deal. I was so happy with that experience , brought the car in on thursday at 10:30am ,was given a loaner went back to work , came back at 6:30 pm was on my way at 6:40pm. I can only expect the same service in the future. More

i was out to buy my first car and i had a budget. Charles and Chuck where able to get me into a brand new car with 1 mile on it and out the door under my budget price. Ive had my car for just about 3 weeks n and Chuck where able to get me into a brand new car with 1 mile on it and out the door under my budget price. Ive had my car for just about 3 weeks now and have put just over 1000 miles on it! Charles has also called to check up on the car and myself to make sure we both are doing good. :) Thanks for working with me and making my first car buying experience great and smooth! More

Charley was friendly, helpful, not pushy, and a pleasure to work with. He is very pleasant young man and willing to do what is needed to be sure I was completely satisfied with my purchase. I wish him lot to work with. He is very pleasant young man and willing to do what is needed to be sure I was completely satisfied with my purchase. I wish him lots of success in his future. You could use more associates like Charley More

I have bought four cars from them in the last seven years. They have always done a great job for me. Quick service, no problems with the work being done. Helpful with explaining what I needed done to m years. They have always done a great job for me. Quick service, no problems with the work being done. Helpful with explaining what I needed done to my vehicles. This time was no deference. I would recommend them to anyone. More

Being the third time I come in to buy a Sienna, this time I wanted the top of the line. After shopping around, this dealer came close to what I was looking for and after being able to deal in my native lang I wanted the top of the line. After shopping around, this dealer came close to what I was looking for and after being able to deal in my native language, thanks to Luis Gonzalez, I finally purchased a 2011 Sienna Limited. I have to admit that Luis made the difference throughout the deal, and being so satisfied with him and his fellow coworkers I would dare to recommend this Toyota Dealership to my congregation. More

Ken is the most professional and knowledgable representative that I have the pleasure of dealing with. In 10 years of car-buying experience, I have never found someone so set on pleasing the cust representative that I have the pleasure of dealing with. In 10 years of car-buying experience, I have never found someone so set on pleasing the customer. I believe he has truly gone above and beyond what anyone could expect from a dealership's representative. So, in the future, if you are thinking of purchasing a new or preowned vehicle, I would strongly recommend going to Deland Toyota or another dealership in the Parks Motor Co. Ken, thank you so much for all of your hard work and diligence. More

My wife and I were totally pleased with our sales experience atDeland Toyota. We felt as if we were treated fairly in a very professional, friendly manner. Have been back to the dealer three times si experience atDeland Toyota. We felt as if we were treated fairly in a very professional, friendly manner. Have been back to the dealer three times since purchasing our new Toyota's and everyone if very willing to assist us in any way possible. We are very pleased impressed with our Sales, Service and Parts Department experience so far. Tom, the sales manager and John were the best! More

I HAVE BEEN TO DELAND TOYOTA ON SEVERAL OCCASIONS AND HAVE BEEN TREATED WELL BY ALL BUT NEVER LIKE JIM NEWELL! HE IS AMAZING. I USUALLY AM VERY CAUTIOUS WHEN ENTERING AN AUTO REPAIR SHOP SINCE I KNOW NOT HAVE BEEN TREATED WELL BY ALL BUT NEVER LIKE JIM NEWELL! HE IS AMAZING. I USUALLY AM VERY CAUTIOUS WHEN ENTERING AN AUTO REPAIR SHOP SINCE I KNOW NOTHING ABOUT CARS AND ALWAYS FEEL AS THOUGH I AM BEING SOLD SERVICES I DO NOT NEED. JIM TREATED ME WITH RESPECT AND EXPLAINED THE REASON FOR EVERYTHING THE MECHANICS WERE RECOMMENDING. HE DESERVES A RAISE!! More

I have reached an agreement with General Manager, Ken Hanley. He has been very helpful and addressed all my concerns. Here is my story, I live in Jacksonville Florida. I found THE car fo Hanley. He has been very helpful and addressed all my concerns. Here is my story, I live in Jacksonville Florida. I found THE car for me at a dealership 2 hours south of where I live (Deland Toyota Scion). It was listed on the Internet for $16.5K (The pictures and description were accurate). It was a Chevy trade in at a Toyota lot. Over the phone I negotiated and out the door price of $16.5k (+++ all fees included, tight money was stressed). I then began to discuss my trade in. (an 01 impala with 112K miles) They offered me a minimum of 2500$ "sight unseen" for my car assuming I drive it down and trade it in. This was over 2 days with the same sales rep. So, we agreed (out the door price of $16.5K - My trade 2500$ = cash payment of $14000) my car +14k cash = the car I know I want but have not seen or driven. (that is how much I like this particular car / am picky) The negotiations were by no means brief, probably 3-4 hours total my salesman had to repeatedly get approval for GSM (for trade over phone etc) My method of payment was a 4000$ cashiers check from my bank, and a $10K auto loan draft. We had them send a buyers guide (with what I assume to be our original deal) to my lender to start the process on day 2. We call them repeatedly over the next 2 days to update them when we will be down, how the checks will be addressed etc etc. When we get to the dealership we are busy for 6 hours checking out the car, them checking my trade, and basically me making sure the car is mint so I can purchase a Chevy warranty from GM. When they show us the buyers guide for the 1st time at 9 PM!!! They have marked the car up to 18.7k BEFORE TAX -~4k MY TRADE 14.7k +++ 16.5K OUT THE DOOR I wasted a day off work and about 100-130$ of my money on all accounts. I became wildly upset and the GSM I stormed to said "I'M SORRY THERE MUST HAVE BEEN A MISUNDERSTANDING PLEASE LEAVE" I am outraged that they broke our verbal contract and would like to pursue legal action if possible, or make the original deal. I just want the car for the price we discussed before I entered my monetary consideration into the Verbal Contract. I have a copy of the buyers guide from my loan officer to confirm a base price of 18.7K THAT IS BEFORE TAX. More