Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,384 reviews
Great experience! Went in to find a work vehicle met with Matt Warner. He listened to our needs and what we needed and found the perfect Kia Soul for what we needed and Went in to find a work vehicle met with Matt Warner. He listened to our needs and what we needed and found the perfect Kia Soul for what we needed and at a great price. Thank you to all the Parkside Kia team. More
New purchase Matt Warner was very helpful and kind helped us buy a new 2017 kia forte if you need a new car Parkside kia ask fpr Matt Warner Matt Warner was very helpful and kind helped us buy a new 2017 kia forte if you need a new car Parkside kia ask fpr Matt Warner More
Amazing This was a very easy and amazing experience for me . This is my first car and they made it very easy and simple for me This was a very easy and amazing experience for me . This is my first car and they made it very easy and simple for me More
WOW !!! To all who are looking for a place like it used to be: My name is Dennis and my wife is Kim we came to Parkside Kia at closing time on the evening bef To all who are looking for a place like it used to be: My name is Dennis and my wife is Kim we came to Parkside Kia at closing time on the evening before the Labor Day holiday. Mr. Stephen Jacokes came out to speak to us, no not to run us off but to help us. We had planned to look at vehicles after close. We wanted to see about a new ride for my wife. Stephen was more than happy to show us vehicles and to answer our questions. After a walk around and showing us vehicles we decided to try for a 2017 Sportage we when inside and Stephen the sales manger and the loan officer all stray over to help us get our Sportage. We are very happy with our new vehicle and if you want a team that cares about you and your needs and don't mine to put the time in to help you reach your goals this is the place you need to call home. I want to thank everyone who help us that night and also thank them for showing us custom service is not a lost art. More
Love Parkside Kia I bought my first Kia five years ago, and just bought a new one. Everyone is so helpful from the sales crew through to service. It feels like a frien I bought my first Kia five years ago, and just bought a new one. Everyone is so helpful from the sales crew through to service. It feels like a friendly and convenient place to be when you're doing something as inconvenient as getting your car serviced, but the service staff have always treated me very well, and they have good coffee 👍🏻😄. Sales were awesome while I was looking at new cars and Aaron and Joanna were an absolute pleasure to deal with. I would highly recommend this group and organization. More
Great experience If your in the market for a car and don't want the pressure of pushy sales person visit Parkview Kia in Knoxville. Ask for Steve he is an excellent no If your in the market for a car and don't want the pressure of pushy sales person visit Parkview Kia in Knoxville. Ask for Steve he is an excellent non pressure sales person and is extremely patient. If the car is not on the lot he will go the extra mile to get u what u want. They really go the extra mile on getting I the best price. Great experience and love my new Sorento !!! Thanks Steve you are the best!!!!! More
Surprisingly pleasant experience I've always hated the whole car shopping process. Jeff Ford made it surprisingly pleasant. He really took the time to find the right car for my needs. I've always hated the whole car shopping process. Jeff Ford made it surprisingly pleasant. He really took the time to find the right car for my needs. When I test drove it in a horrible downpour, he didn't freak out once. :) I've very happy with my new Kia Soul. More
Most helpful people Matt and Justin we're great they didn't give up till we had what we wanted at a price we could afford. Super nice, caring bunch of folks THANKS GUYS!! Matt and Justin we're great they didn't give up till we had what we wanted at a price we could afford. Super nice, caring bunch of folks THANKS GUYS!!! More
Excellent DEALERSHIP!! Steven, Justin, and Gary are great! Short Review (Summary): Top notch dealership.. No Pressure.. Quick.. EASY!!! Full Review: Top NOTCH Dealership!!! I had been wanting to upgrade m Short Review (Summary): Top notch dealership.. No Pressure.. Quick.. EASY!!! Full Review: Top NOTCH Dealership!!! I had been wanting to upgrade my KIA Forte for a while.. I sent in a request about 3 months ago online after viewing a few models I was interested in.. Steven emailed and called within a few minutes. At this point I was still researching so I never returned the calls.. He emailed once or twice a week and maybe called once a week to see if I was still interested.. His sales Manger (Justin) also called and emailed maybe once a month.. Nothing pushy and not like most dealerships (Rusty Wallace Kia has been calling 5 times a day and texting!!).. I was happy about this because I was still researching what I wanted in a car, and didn't really want to be hounded!! FINALLY I found the Niros!! After about a month of research of the Niro I finally replied one of Stevens emails (Ignored the other dealerships bc they had called way to much!).. I told him my situation (Stilled owed on my Forte) and told him what payments I could afford.. I thought the Niro LX would be pushing my budget so I had my hopes for a FE.. (FE was about $3000 cheaper at the time of my visit). BUT they where able to make the LX fit in my budget!! Steven said it was the lowest he had ever seen them sale a Niro LX for and I believe him! WHY?? Because they had me in a Niro LX for less than ANY OF THE RECENT TRUECAR postings!!! Even with them having to pay my car off, I was still in it for about factory MSRP!!! (This included my car payoff on the invoice) Again, he was never pushy about ANYTHING during the entire process! All in all, I decided to deal with Parkside Kia because of this! I have been to their lot several times and walked around.. Just say "I'm looking" and they never bother me.. I never saw Steven during any of my visits because he is the internet guy so probably not out front much, but the others also left me alone.. Today I saw 5 families just walking around and no one was bothering them.. This is how car buying should be.. In the internet age, people can research online.. All the really need the dealership for and the salesman is to test-drive and finalize the process.. And maybe to just see the cars in person before they decide on what they want.. This allows THE BUYER to make up their mind and not a employee to convince you and make up your mind for you. This is what Parkside kia does! They let the buyer buy and not the seller convince you I made my initial appointment for Friday.. Due to some events that happened, I couldn't make it.. Maybe 3 or 4 hours after the appointment I received an email asking if I was still interested and wanted to reschedule.. I didn't receive a "WHY DID YOU MISS", "WHY ARE YOU WASTING OUR TIME", "DO YOU REALLY WANT THIS CAR".. I received an email that simply said, "Sorry I missed you.. Would you still like to come in today or tomorrow?" So I went Sat at 10:45.. I was out of there before 1! New car and all.. Very simple and quick process! Financing Note: Like all my past cars I went in with Financing IN HAND (From my current car loan company).. Parkside Kia was able to BEAT my current APR, not by a lot, but by enough to bring the payment into my budget!! Even had the option to not make a payment for 3 months (I declined that option, I wanted to start paying ASAP to not get upside down as badly).. I was able to add GAP insurance and keep the payment exactly the same as quoted from my current company.. Being a Hybrid I did elect the GAP Insurance because they do seem to lose value much quicker. Gary in the financing department really cares!! If you are younger like me, he will treat you like your parent to help you make the right decisions! Overall: I got into my Niro LX for less than all the area TrueCar prices, and had no issues with financing or anything.. Was in and out super fast!! The slowest part of the entire process was the testdrive (No issues here) and me cleaning out my old Kia! More
Steven is awesome! Steven made our buying experience fast and easy! We are happy with our purchase. Park side kia approved us when other dealerships could or would not. Steven made our buying experience fast and easy! We are happy with our purchase. Park side kia approved us when other dealerships could or would not. More