Parkside Kia

A great experience. My husband and I had been to a different car lot and was somewhat happy but decided to stop by Parkside Kia. Matt Warner met with us and we were very My husband and I had been to a different car lot and was somewhat happy but decided to stop by Parkside Kia. Matt Warner met with us and we were very pleased. He was very polite and very informative. He did not put a lot of pressure on us and offered us a fair trade for our car. We are very pleased with our new 2017 Kia Sorento. We have already sent a couple to Parkside to check out their cars and ask for Matt. More

New truck Kia is an awesome place to buy a car! It's a friendly environment and they really try to work with you there. I worked at Toyota, right down the stre Kia is an awesome place to buy a car! It's a friendly environment and they really try to work with you there. I worked at Toyota, right down the street for a little bit; I went there first trying to get a good deal and they wouldn't work with me. So I went down the street to Kia and they were amazing. A salesman named Herb, works there and he's legit! He'll do anything for his customers and he genuinely cares!!! Great experience! More

Renewed my faith in Kia. I went to the closest Kia dealer to me and was very disappointed. We left and my wife bought a Toyota. I really wanted a Soul so I went back and it w I went to the closest Kia dealer to me and was very disappointed. We left and my wife bought a Toyota. I really wanted a Soul so I went back and it was worse than the first time. This time I went to Parkside and it was a different world. Came away with the car I wanted at a fair price. Matt Warner is the best salesperson I've dealt with and Dave Sutton is in the same league. Gary Beeler will explain the finance and make you feel comfortable. Very good experience and car buying is not my thing. More

Great, exceptional service! I walked into Parkside Kia on my lunch hour and was greeted by very friendly sales people! They worked quickly to get me in the car I wanted wth no pr I walked into Parkside Kia on my lunch hour and was greeted by very friendly sales people! They worked quickly to get me in the car I wanted wth no pressure. Mike McDonald was very nice and very helpful! Best service I have experienced at a car dealership. Thank you Mike and Parkside Kia!! More

Unprofessional Made an appointment to have my car alarm fixed. Got there and they said no one can work on my car it would be 2-3 hours for someone to look at my car. Made an appointment to have my car alarm fixed. Got there and they said no one can work on my car it would be 2-3 hours for someone to look at my car. Wth??? Why make an appointment then? Completely unprofessional. I will drive to Kia in North Knoxville before I ever come here again. More

Exceptional purchasing experience My wife and I just purchased our 2nd KIA from Parkside KIA. This time it was a KIA Soul for me. I was looking at either the Forte 5 or the Soul and My wife and I just purchased our 2nd KIA from Parkside KIA. This time it was a KIA Soul for me. I was looking at either the Forte 5 or the Soul and our salesman, Matt Warner, brought around one of each so we could do a side-by-side comparison. It didn't take me long to decide that I preferred the Soul. They worked to get us to a price we felt comfortable with and gave us time to consider our options. I would strongly encourage anyone in the Knoxville area looking to purchase a KIA to visit Parkside KIA. More

Best car buying experience hands down! 2016 Kia Optima...Steven A at Parkside Kia was by far above and beyond the typical salesman. I was very pleased I was able to get most everything tak 2016 Kia Optima...Steven A at Parkside Kia was by far above and beyond the typical salesman. I was very pleased I was able to get most everything taken care of by phone, so when I walked in the dealership it was a matter of a quick test drive, then sign the papers and leave with my new Kia. Very impressive with my overall experience from the sale through to closing paperwork. Very smooth fast and friendly transaction that didn't take long about an hour and wrapped up fast! More

Advantage Taken of Inexperienced Buyer In June of this year - 2016 - I received an email from the Internet Sales Dept. at Parkside Kia in regard to their Exchange Program wanting to know an In June of this year - 2016 - I received an email from the Internet Sales Dept. at Parkside Kia in regard to their Exchange Program wanting to know and I quote, "If I could get you out of your current vehicle and into a brand new one with little or no money down, a similar payment, and possibly a better interest rate would you be interested?" I responded and told them, "Yes, I would, as long as the payment stays the same, no money down and it's an SUV." I made an appointment with them for June 24th at 2;15 p.m. Upon arrival and going over the details of how much the payment would be with the Exchange Pgm, I declined the offer because the payment would not stay the same as what I was paying for the Soul. The salesman went to check and see what used vehicles they had that might work for me; He came back with a 2014 Kia Sorento that had just been traded in. The car had not been cleaned but I was assured that it had been inspected and everything was fine so I was agreeable to the trade - even though there were more miles on the Sorento than on the Soul I would be trading. I really wanted to get back into a SUV because my night vision isn't great and setting up higher helps me see, plus the Soul didn't go well in the snow and I need something I can rely on since I live alone. When I asked how much the Sorento would cost, I was told the finance officer would go over all of that with me when I went back to see him. That's when I should have got up and left. I was excited and caught up in the moment of getting back in a SUV but shortly after I got home and calmed down, I started having doubts about the deal and the vehicle. I became concerned that I didn't get a print out of sorts in re: the vehicle inspection that was performed. One that shows ~amount of tread life remains on tires, last tire rotation, remaining life of brakes, front end alignment, condition of motor, transmission, and so on. I needed this info to begin tracking my maintenance. Also the back wiper was toast. So you can understand my unease. I was assured that I would be supplied the paperwork but when it came down to it, all I got was another copy of the Carfax. The car was detailed on July 8 and on the way over the truck choked out and died at the intersection of Cedar Bluff and Peters Road. I was and am so utterly disgusted at the way these people have made me feel that I didn't go back. I felt as if I had been beaten into submission and that is not the feeling I should have after voicing my concerns with the dealership. I have taken my vehicle to Rusty Wallace Kia on Callahan for my oil change and tire rotation, and while I was there asked them to check my brakes for me as my son was concerned. It wasn't a surprise to find out that I will have to get new front brakes when I get my next oil change. And now, the engine light has come on and I have an appointment with Rusty Wallace for Thursday to find out what that is. I am 57 years young but no means expect special treatment. what I do expect is for a sales person to be respectful, honest, and not make me feel pressured or rushed when it comes time to make such an important decision. . I will not go back and would not advise any single woman that isn't proficient in haggling with car salesman to go to Parkside Kia. Sincerely, Pam Singleton More

Quality people at Parkside Kia My wife and I just bought our new Kia Sorento At Parkside Kia. By far, it was the most pleasant experience I have ever had at a car dealership. From t My wife and I just bought our new Kia Sorento At Parkside Kia. By far, it was the most pleasant experience I have ever had at a car dealership. From the git-go, we were met with kindness and friendliness. I am aware that a dealership is in business to make money, but I always felt that my satisfaction was their main priority. Aaron White is an exceptional salesman. From the moment that he met us at the front door, our questions and concerns were his top priority. Everyone that we met greeted us with a genuine smile. We felt comfortable the entire time. Quality people make a quality business and experience. Thank you Aaron, Frank, Dave, Mike, and J.D. Oh, and we are very happy with our new car! More

Neil Rocha's The Best! Got a great deal on a 2016 Optima LX; and Neil was great to work with. Russ assisted on my visit before I made a firm decision on the model & feature Got a great deal on a 2016 Optima LX; and Neil was great to work with. Russ assisted on my visit before I made a firm decision on the model & features I wanted, as Neil was busy with another customer but when I called to tell Neil I'd see him in 20 minutes he made himself available. Anthony S, Knoxville TN More