
Parkside Kia
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 1,522 reviews
A Great Team After my online inquiry regarding pricing for the Sorento, I received a very prompt and informative call from Matt Warner who gave me several options After my online inquiry regarding pricing for the Sorento, I received a very prompt and informative call from Matt Warner who gave me several options of cars, prices, financing, and an invitation to drop by which is unusual in a phone call. I don't have time to run around looking for info. So I drop by for a quick check of the Sorento, Sportage, and Soul...Matt wasn't in and Jarred Henson shows me around and shares great, honest info about each car. I was able to narrow my choice to the Sportage or Soul. Next day, I get a followup call letting me know they had cleaned and brought up the Sportage I had liked. Dropped by for a test drive, and Matt spent a great deal of time testing out the two cars, narrowing my choices, judging prices in my target range, finding THE car, and making the price manageable. I mean the man is PATIENT! No pressure! Helpful! To be totally honest, I never expected to find the car I wanted in the price range I needed. The perfect car pops up a bit too high, then the F&I Team kicks in to make it happen. Gary Beeler explains all my money options, and while I'm finishing the paperwork, the service team shines and cleans the car so I can drive out in a brand new Soul...really love it! These guys use Teamwork in the RIGHT way...getting the customer in the right car without chasing you down in the parking lot. I drive right past dealerships like that. This team does it the right way! More
Honest, no pressure dealership My wife and I were treated very honestly and fairly with no pressure to upgrade or add accessories or trim lines, etc. We arrived at a rock bottom pr My wife and I were treated very honestly and fairly with no pressure to upgrade or add accessories or trim lines, etc. We arrived at a rock bottom price and no attempts were made to add "fees' at the closing as we have seen at other dealerships. Follow-up calls from management and sales with assurances of help on any problem are appreciated by us. More
Superb Dealership Robbi did an excellent job getting us into the vehicle we could afford without all the unnecessary trim packages that seem to come on all of them. Sh Robbi did an excellent job getting us into the vehicle we could afford without all the unnecessary trim packages that seem to come on all of them. She searched high and low for the right one. My 2016 Kia Sorento is perfect for my needs. Didn't pay a thing for anything extra. Robbi was very patient as I told her I hated to come to dealerships. She was going to let me test drive everyone of the vehicles on the lot until I was satisfied if thats what it took. Fortunately, they had what I wanted and we struck a great deal that I felt happy with. All of the staff are very friendly and say hello each time I came in. They hold the door, they point you to the coffee, they treat you like royalty when you walk in. Thats the way a customer needs to be treated when they plan on spending 20-50K for a vehicle these days. Nice clean, well lit facility. Very clean service department. My car was detailed, gassed up and placed in a separate bay all ready to go. Truly a wonderful experience. More
Love my new car. I bought a 2016 Kia Forte and absolutely am inlove with it. I would like to thank Robbi Denton and jamie cole for selling me such an amazing vehicle. I bought a 2016 Kia Forte and absolutely am inlove with it. I would like to thank Robbi Denton and jamie cole for selling me such an amazing vehicle. More
Phenominal Car Buying Experience! Matt Warner and the Parkside team went above and beyond helping my wife and I deciding on leadsing our neww vehicle! We look forward to working with y Matt Warner and the Parkside team went above and beyond helping my wife and I deciding on leadsing our neww vehicle! We look forward to working with you guys more in the future. More
In love with our new car, thanks to Robbi! We came into Kia not sure if trading our car was even possible. Robbi went out of her way to make sure we got a car that we were happy with, but also We came into Kia not sure if trading our car was even possible. Robbi went out of her way to make sure we got a car that we were happy with, but also fit in our budget. She was not pushy and made us extremely comfortable. The stress we were previously going through suddenly went away when we started working with her. We are beyond thankful for her and the finance manager, Gary, for going out of their way for us. We were able to walk away with a brand new Kia Sportage and are very happy!! More
Awesome Experience! My husband and I purchased a 2016 Kia Soul from Parkside Kia and we absolutely love it! We want to thank Justin Garza & Chris Bulford. Justin Garza wa My husband and I purchased a 2016 Kia Soul from Parkside Kia and we absolutely love it! We want to thank Justin Garza & Chris Bulford. Justin Garza was our salesman and he was very professional & respectful. He was also very helpful with our needs. Chris Bluford helped us get familiarized with the car, he was very knowledgeable. Thank you both again for a awesone experience. We highly recommend Parkside Kia- Awesome people. Awesome car. Awesome dealership. Thomas & Deeann Sadler More
Great Customer Service This was outstanding experience. Contacted day before by email inquiry, car was waiting for us when we arrived. From test drive to driving away with This was outstanding experience. Contacted day before by email inquiry, car was waiting for us when we arrived. From test drive to driving away with my new car no hassle, no fuss. First time ever at any dealership I have dealt with in the past. I will defiantly refer the dealership to others. More
Outstanding customer service I would like to thank personally Matt Warner, for all your hard work,he stuck with me thru all of it, Great work Park side Kia. I would like to thank personally Matt Warner, for all your hard work,he stuck with me thru all of it, Great work Park side Kia. More
Easy experience From start to finish my experience at Parkside Kia was excellent. Robbie Denton guided me through my purchase every step of the way! Best experien From start to finish my experience at Parkside Kia was excellent. Robbie Denton guided me through my purchase every step of the way! Best experience ever! More