Parkside Kia
Knoxville, TN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Matt Warner Matt was very professional on trade in and purchase of new car and Gary was to on financing explained everything and we were very satisfied with our s Matt was very professional on trade in and purchase of new car and Gary was to on financing explained everything and we were very satisfied with our second car with Parkside Kia More
Fast and Easy My Experience with Parkside Kia was AMAZING. It all started on Carfax.com I was looking for a vehicle that will fit my needs but on a affordable budge My Experience with Parkside Kia was AMAZING. It all started on Carfax.com I was looking for a vehicle that will fit my needs but on a affordable budget. I first sent them an email from the website about a vehicle I was interested in and one of the car salesmen (Matt Warner) replied the next day. Matt contacts me about information that he will need from me so he can help get the vehicle That I was interested in so I did but I was hesitant And worry about getting my hopes up for a vehicle I wasn't probably going to get at ALL! So I decided not to do anything after I gaved him my information. So days past, then two weeks later. On a Friday in April, Matt contacts me about the vehicle again and asks me about more information so I can get APPROVE on the vehicle and I decided to go ahead and take a risk and just see if I can get a vehicle so I talked to him and the next day He told me "I have got Get news you got approved on the Elantra. (The Vehicle I wanted!) so we schedule a day and time (which it was the next day, Saturday) so I ask my mom if she can take me there and she did. So we go on Saturday and I was trying to get my hard earn savings out of my bank but couldn't get all of it (cause it was on a Saturday) on the way there I asked Matt about the amount on money I was bringing and he said "alright we will see what we can do" I said "okay" then when I got there I asked For Matt Warner he greeted us and then we went to go look at the car and he told me about it and told me to get in the vehicle and then I got to test drove it. (The test drive was AMAZING but I was still hesitant but excited at the sametime) and after I test drove it. we went inside and did paperwork. And then to the financial office and did more paperwork. (While we were doing paperwork, my vehicle was getting ready to be drove home.)after the paperwork was done my mom had some questions about some vehicles she was interested in and we asked Matt about it and Matt showed her some vehicles and let her test drove one that she liked but after she drove it she wasn't sure about the vehicle she had drove. So we went back inside after we had drove the vehicle she had drove my mom and couple of the salesman including Matt talk about what they can do help her get the vehicle and they said take it home for the weekend and bring it back Monday. Me and my mom were in shock couldn't believe it and we Thanked them for it. After that we were on our way home with not just one but two vehicles on that day. On Monday she brought the vehicle back and decided to not get the vehicle and to just wait and find the vehicle she needed. Overall, THIS has been the BEST decision/risk I've made. (Matt has made this Whole process easy for me. I want to thank him for not giving up on me and apologizing for making him wait for me but SO SO thankful for him for holding on to the vehicle I wanted for almost 2 or 3 weeks. I also want to thank them for allowing my mom borrow the vehicle she liked for the weekend. We also want to thank everyone who help us from start to finish. From me and My mom We Thank you ALL for Everything you have done for us! More
Very good I hade a very good experience with the salesman very quick in and out very helpful we came to a price that I liked and purchased the car I hade a very good experience with the salesman very quick in and out very helpful we came to a price that I liked and purchased the car More
Still no plate for the vehicle. 2011 Nissan Xterra Salesman: Matt Warner was professional. I was able to schedule a test drive quickly and he made sure the vehicle was on site before I made the trip. Salesman: Matt Warner was professional. I was able to schedule a test drive quickly and he made sure the vehicle was on site before I made the trip. Like most big dealerships, you will get the "what can we do to get you in this car today" pitch, but I was insistent on taking the vehicle for a private inspection and have time for my own insurance agent to do a back ground search. The manager was a little hesitant, but relented to me taking the vehicle overnight. I am glad I did, because the "clean carfax" didn't show the damage reported by the previous owners insurance company. Luckily it was some paint work done to the doors, so that wasn't a deal breaker. Sidenote: Never trust a carfax, they are a private company who essentially work based off of information provided to them by dealers. If a car is fixed by a private mechanic, even through insurance, it probably won't show up. My insurance agent was able to run the Vin and tell me things that weren't on the carfax. Again, Matt was great, and the sales manager who wanted to step into the negotiation process was a little more pushy, which is expected. Deal: I was able to make the purchase and reach terms that suited both parties, and the finance department did a great job of getting through all of the paperwork in a timely fashion. My only complaint is that it has been nearly two months and I have yet to receive the plate for the vehicle. Considering the $500 doc fee, I expected it to arrive in a timely manner. When I called the receptionist to see about speaking to someone, I was placed on hold. After a minute, she hung up on me. I called right back and was told that the person I would need to talk to had gone home for the day... so I guess I didn't need to know that information before she hung up. More
Great would buy again The salesman was wonderful the finance guy was great explaining everything overall everything and everyone was wonderful will buy again and will recom The salesman was wonderful the finance guy was great explaining everything overall everything and everyone was wonderful will buy again and will recommend everybody to buy from there i would like to thank everyone for all they done More
"Excellent Experience" I had an excellent experience at Parkside Kia when trading cars. Everyone that I came into contact with was very helpful ,courteous and friendly. Dark I had an excellent experience at Parkside Kia when trading cars. Everyone that I came into contact with was very helpful ,courteous and friendly. Darko Martinovic was my salesman. He was extremely helpful and patient with me when I was trying to make a decision. He was truly professional and did not pressure me in any way.Thank you Parkside Kia for a great experience. Becky DeArmond More
Exceptional customer service If you want the absolute best in customer service and I mean someone who pays attention to every detail and gets you exactly what you want, then be su If you want the absolute best in customer service and I mean someone who pays attention to every detail and gets you exactly what you want, then be sure to ask for Matt Warner. Matt and Parkside Kia went above and beyond what 99% of what other dealerships would go through to earn your business. They even delivered my Jeep to Maryland. Unbelievable team of first class professionals. More
Awesome Service Matt did a fantastic job helping me get into a reliable vehicle. I went in with never having bought a car from a real dealership, and I was extremely Matt did a fantastic job helping me get into a reliable vehicle. I went in with never having bought a car from a real dealership, and I was extremely pleased with the service. All around great experience. I didn't have to do anything to make it happen, and I absolutely love my new car! More
Truly Blessed!!! This dealership was top notch all the way. My sales consultant Steven Abshire, and General Manager Frankie McMillan were extremely professional and This dealership was top notch all the way. My sales consultant Steven Abshire, and General Manager Frankie McMillan were extremely professional and attentive to my needs and expectations. The team worked extremely hard to get it figured out, and in the end, with God's favor, we got it done!! I highly recommend these fine people for all of your New Car needs. More
Awesome dealership, great folks and Neil was awesome! We went into Parkside KIA looking to try out a KIA Soul and look into our options to possibly purchase a new KIA Soul that we had viewed on the Parksi We went into Parkside KIA looking to try out a KIA Soul and look into our options to possibly purchase a new KIA Soul that we had viewed on the Parkside KIA site on the internet. We had a recommendation to go there from a friend who had recently bought a KIA Sorento from them and was very pleased with the good deal and service he received there. There was a guy (whom we later came to know as Neil) standing at the door on the outside to meet us when we arrived, he took us inside and talked to us, and after a few short minutes got the keys to the KIA we had actually viewed on the Parkside KIA website. We took it out for a test drive along with Neil, and he explained some of the features of the car as we were driving around.Once we got back we sat down with him and talked some more about the kind of deal that would work for us. There were several options to choose from and we were able to settle on a deal for the purchase of the KIA we had looked at, and something that was doable for us! We walked out that day with a brand new 2016 KIA Soul and was very happy with the deal that Neal was able to negotiate for us along with the owner, and also the financial guy was very helpful as well! I would definetley recommend Neil and Parkside KIA to anyone who is looking to purchase a car! More





















