
Parkside Kia
Knoxville, TN
Filter Reviews by Keyword
By Type
Showing 1,519 reviews
Amazing experience !!!!! The salesman, Matt, was very knowledgeable and fun to work with. He knows how to make the process as smooth as possible. My experience exceeded my ex The salesman, Matt, was very knowledgeable and fun to work with. He knows how to make the process as smooth as possible. My experience exceeded my expectations. More
Awesome experience! From the beginning when I applied online Matt was great, his partner Mark was who we met with when we got there, he was down to earth, knew what we we From the beginning when I applied online Matt was great, his partner Mark was who we met with when we got there, he was down to earth, knew what we were looking for and did his best to do that for us ! I would definitely recommend the guys at Ted Russell Kia. We never once felt pressured at all! More
Awesome experience! Robbie Christmas was very professional Our experience with Ted Russell KIA exceeded our expectations! Robbie was very knowledgeable and courteous. We were even called 2 days later after pu Our experience with Ted Russell KIA exceeded our expectations! Robbie was very knowledgeable and courteous. We were even called 2 days later after purchase with a lower finance rate! We had looked at other dealerships that same day and our experience with Robbie and your entire staff sealed the deal! We would and have recommended your dealership to family and friends. We also notice, while there, the repeat customers you have returning to purchase other Kia's from you. In our opinion, that speaks of your customer's satisifaction! Excellent all around experience!! More
Excellent sales experience. I will be recessing ted Russell Kia to my friends and family. Matt was very knowledgable and patient while we made our decision and explained everythi I will be recessing ted Russell Kia to my friends and family. Matt was very knowledgable and patient while we made our decision and explained everything in detail. This is how car buying should be. More
wonderful! Very Curtious and didn't take me all day to get everything done. Wonderful experience! I would recommend this dealership to my family and friends! Very Curtious and didn't take me all day to get everything done. Wonderful experience! I would recommend this dealership to my family and friends! More
Excellent all around experience Matt Warner was our sales person and I would highly recommend him to my family and friends who are looking for vehicles. He was patient and highly kno Matt Warner was our sales person and I would highly recommend him to my family and friends who are looking for vehicles. He was patient and highly knowledgeable of the Kia brand. Thank you again for a fantastic buying experience. More
Helpful We did not make an appointment to test drive on our first visit nor did we call Matt and tell him we were still interested and coming back on the seco We did not make an appointment to test drive on our first visit nor did we call Matt and tell him we were still interested and coming back on the second visit. He was busy with other clients on both visits and yet he did his upmost to accommodate us from finding other sales people to help us and even the General Sales Manager at one point. But he always stopped by during our visit and checked in to make we were well taken care of. I love that everyone of these people worked as a team and never once acted like it was - "not my job"!" Good leadership! More
awesome experience I purchased a used Kia optima from Ted russell kia. The salesman in work with Russell Goble was very knowledgeable about the kia brand. I felt like I purchased a used Kia optima from Ted russell kia. The salesman in work with Russell Goble was very knowledgeable about the kia brand. I felt like a friend after 10 minutes with him. Also dealt with Russia Bebb in finance which helped me make the best decision. What a great facility and friendly sales team. I almost look forward to buying a car again. My only complaint is that the dealership warmer inside than any other dealership I have ever been to. The complimentary water is great, would be a little better if the water was not warm. But if that's the only problems I found... I will take the bad for all the good I experienced. More
I was a lot of trouble! Ted Russell staff had to put up with a lot when they dealt with my family. We had a lot of things we required and wanted out of our new purchase. Robb Ted Russell staff had to put up with a lot when they dealt with my family. We had a lot of things we required and wanted out of our new purchase. Robbie Christmas was an outstanding salesperson. I would recommend her to anyone! The guy who did our financing was also exceptional. I believe his name was Martin. This is my second purchase with Ted Russell, and if I make another purchase I will use them again! We left a happy person! More
Very helpful and fair dealing Our experience at Ted Russel Kia was quite positive. We spoke with three sales persons over three visits, and each person was courteous and professio Our experience at Ted Russel Kia was quite positive. We spoke with three sales persons over three visits, and each person was courteous and professional. Each sales person also offered thorough information regarding the products they sell. We learned quite a lot. The sales department was willing to work with us on a final price for an excellent vehicle. We came in at a very acceptable NADA value. As this is our first Kia vehicle, it is now time for the vehicle to make us proud. If the vehicle is as dependable as we hear, we will be back again. More