
Parkside Kia
Knoxville, TN
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Car buying experience I was impressed by the attention and willingness to suggest available options to my initial thoughts about buying a basic Sorrento. I ultimately bough I was impressed by the attention and willingness to suggest available options to my initial thoughts about buying a basic Sorrento. I ultimately bought a Sportage with a wide range of options I had decided to forego. Every person I had contact with during the process was well trained and thorough in explaining the "nuts and bolts" of the cars I test drove and pointed out the differences in each car. Finance department and sales manager were extremely helpful in closing the purchase. The sales person Dave Sutton was patient and determined from start to finish. If service is as friendly and provides quality service on a time efficient basis, I will continue to use this dealership throughout the time I own the suv. More
Exceeded any and all expectation! After dealing with sales people who were insincere and over eager to sell what I didn't need, Dave knocked it out of the park! There was no pressure & After dealing with sales people who were insincere and over eager to sell what I didn't need, Dave knocked it out of the park! There was no pressure & patience for fifty million questions was exemplary! He asked me questions to find out what I really needed to walk away complete happy and he helped me find the perfect vehicle to fulfill me wish list at a price I could feel comfortable with. I highly recommend this experience!! More
Wonderfil experience I would like to start out saying that Matt Warner is a very positive, up beat sales rep. He addressed all of our questions to the best of his knowled I would like to start out saying that Matt Warner is a very positive, up beat sales rep. He addressed all of our questions to the best of his knowledge and if there was something he was not sure about, he got right back with us. When test driving the car, he answered all of our questions and had great knowledge of the vehicle we were interested in. Matt worked very hard in getting us into the vehicle we wanted. I have great confidence in Matt and would definitely be a return customer! More
Good! Dave worked hard to secure us a quality vehicle at a great rate (considering our BK)...I would have liked more than one option to choose from though. Dave worked hard to secure us a quality vehicle at a great rate (considering our BK)...I would have liked more than one option to choose from though. I like the Borrego..but it is LARGE and I would have liked something smaller to compare with. Overall, a good experience and I would be glad to recommend them! More
Excellent Buying Experience Have bought multiple cars from this dealership. Just bought a 2015 Kia Sedona (van). Very impressed with all aspects of deal. Mike Franklin was Have bought multiple cars from this dealership. Just bought a 2015 Kia Sedona (van). Very impressed with all aspects of deal. Mike Franklin was a friendly, no pressure, great sales professional. Victor did an outstanding job going over all the features. More
Buying a new vehicle at Ted Russell Kia My experience at Ted Russell Kia buying a new vehicle was the best I ever had. I want to thank all of the people who worked with us. My experience at Ted Russell Kia buying a new vehicle was the best I ever had. I want to thank all of the people who worked with us. Gerald Mustin More
2015 Kia Soul I bought a Soul 2 days ago from Dave Sutton. He is an excellent salesman, he was friendly and very quick to get me on the road with my new car. The on I bought a Soul 2 days ago from Dave Sutton. He is an excellent salesman, he was friendly and very quick to get me on the road with my new car. The only thing I was not crazy about was I found a Soul with a window sticker for a little $19,000. So I test drove it and told Dave I would take it. Then Gene Sturchio the sales manger said we can't sale that car for that price.....it would be a little over $21,500, a $2500 increase from the window sticker. Besides that it was a good experience. I would suggest them to anyone. More
Bought a Kia Soul I have seen the TV commercials for the Kia Soul and like the unique shape of the car. When the advertising appeared that Ted Russell Kia was offering I have seen the TV commercials for the Kia Soul and like the unique shape of the car. When the advertising appeared that Ted Russell Kia was offering generous trade in values, I had to check into the offer further. Jeff Bryant was excellent at explaining the car and the offer and I was pleased with his knowledge of the vehicle and his low pressure approach to sales. Overall, I am quite satisfied with the car and Jeff and the overall experience of dealing with Ted Russell Kia. More
My experience at Ted Russell Kia, was at delight working with such experienced sales people. I want to personally thank Gene Sturchio, Russ Bebb, and Dave Sutton f at Ted Russell Kia, was at delight working with such experienced sales people. I want to personally thank Gene Sturchio, Russ Bebb, and Dave Sutton for their care and attention. I will be very happy to do business with this great bunch of guys. I will also recommend them to all my friends and associates. Thanks again Thomas Webber More
Great Experience!!!!!! When my husband and I first arrived at the dealership, we did not have any intentions on purchasing a new or used vehicle that night. We spoke to Dave When my husband and I first arrived at the dealership, we did not have any intentions on purchasing a new or used vehicle that night. We spoke to Dave Sutton about our payment range and what we would like to get and see if he had anything for us. He was very helpful in getting us into our payment range in a 2013 Kia Optima that we did not think we could get at our monthly payment. Mr. Sutton was very courteous and friendly in our decision and explained everything very well. While we were waiting to fill out paperwork, everyone was very friendly to us. None of the salesmen ever pushed us into buying a vehicle that we did not want to get or that we couldn't afford. I would definitely recommend this dealership!!! More