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Parkside Kia
Knoxville, TN
1,598 Reviews
Since its inception, the KIA brand has stood for combining innovation and value to provide drivers with an exciting alternative to the status quo at an affordable price. Parkside KIA endeavors to do exactly that at our state-of-the-art facility where we emulate KIA by providing an enjoyable automotive experience you won’t find anywhere else.
Winner of the prestigious Kia Dealer Excellance Program, Plus for the last 5 years. 2019 Kia President's award winner (one of the top dealers in the nation). 2020 & 2021 Kia Platinum Prestige winner (top 2% of worldwide dealers in customer satisfaction). We back up our claim that we will give you an experience that cannot be matched anywhere else.
That experience starts in our modern showroom inspired by KIA’s futurist design aesthetic. Our facility was conceived and built for your comfort and convenience with numerous amenities especially for you and even your children. Parkside KIA features a comfortable customer lounge with a coffee bar complete with beverages, snacks, candies for our little customers as well as cable television and complimentary WIFI.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,597 reviews
November 05, 2015
car buying experience I bought my car due to the kindness, patience & interest of Justin. He never gave up getting me the deal i wanted. This kindness continued after i bo I bought my car due to the kindness, patience & interest of Justin. He never gave up getting me the deal i wanted. This kindness continued after i bought the car. He was always willing to answer my MANY questions & work with me for my best interest. Also Russ Bebb made the experience even better. He was very detailed with all information & very nice. I liked the way financing was discussed in a private, separate manner. More
by Suzy
Employees Worked With
Justin & Russ & Sara
November 04, 2015
Traded our beloved Outback for a Sorento Leaving our Subie Outback in Parkside's parking lot this past weekend was made much easier by the Parkside team, especially Ron Yelen. We felt comfor Leaving our Subie Outback in Parkside's parking lot this past weekend was made much easier by the Parkside team, especially Ron Yelen. We felt comfortable from the beginning when we "were just looking" a few weeks earlier. Ron was very professional and never pressured us to do anything we weren't ready to do, and was there with all the answers when we were ready. Ultimately, we returned and traded in our Outback and have been very pleased with the transaction. Kudos to Ron and all the Parkside Kia staff. Keep up the good work. More
by ddrumpac
Employees Worked With
Ron Yelen, Gary Beeler
October 31, 2015
An answer to my Prayer!!! No words can express the appreciation and gratitude I have toward Parkside Kia. I had experienced nothing but disappointment trying to find a reliable No words can express the appreciation and gratitude I have toward Parkside Kia. I had experienced nothing but disappointment trying to find a reliable and affordable car after being laid off my job of 17 years. Mr Shannon Bolling not only showed me a car that was my dream car but Mr Russell Bebb provided the most affordable loan that fit my budget. The customer service at Parkside Kia that these 2 Gentlemen showed me had not been shown to me anywhere else! To that I say Good Job Parkside Kia!!! And God Bless guys like Shannon and Russell who make this dealership a great Kia dealership. I will not buy anywhere else!!! More
by Chicago 37934
Employees Worked With
Shannon Bolling, Russell Bebb
October 22, 2015
Service Advisor Jordan Coleman has been excellent. Service Advisor Jordan Coleman has been very professional, effecient and personable while working with me. The part for my heating and cooling system Service Advisor Jordan Coleman has been very professional, effecient and personable while working with me. The part for my heating and cooling system was quickly ordered and received. Jordan Coleman was very prompt in notifying me when the part was available and great in helping me in setting a repair appointment which worked with my schedule. I would convey to the company that as a customer, I view him as a valuable asset. More
by Soul Man
Employees Worked With
Jordan Coleman
October 02, 2015
Fast professional and satisfying I wasn't sure I wanted to buy a vehicle. But Austin was so easy to deal with and the deal was so exceptional I couldn't pass it up. The dealership was I wasn't sure I wanted to buy a vehicle. But Austin was so easy to deal with and the deal was so exceptional I couldn't pass it up. The dealership was newly built and pristine, and everyone I dealt with was competent and professional. More
by Bob Ballard
Employees Worked With
Austin
September 29, 2015
No games, No gimmicks, We love Ron Yelen I GIVE 5 STARS simply because these guys realize we are real people with realistic goals for payments. Got us in the car we wanted for the price we w I GIVE 5 STARS simply because these guys realize we are real people with realistic goals for payments. Got us in the car we wanted for the price we wanted without playing the ...welll... nobody else has this to offer or the ... nobody else will pay what we will for your trade in. Thank you for an easy, pleasant and quick First New car ever expierence. Thank you Ron and Russ! More
by JesycaSno
Employees Worked With
Ron Yelen, Russ
September 21, 2015
Amazing deal without the hassle I went into this dealership ready for a fight. I had not bought a new car in several years so I had done my homework. I knew what the car should cost I went into this dealership ready for a fight. I had not bought a new car in several years so I had done my homework. I knew what the car should cost and I was ready to walk if they wouldn't deal. But they made me an incredible deal with really no reason to haggle. I got a fantastic deal and my salesperson, Robbi Christmas was amazingly helpful. More
by jneub60
Employees Worked With
Robbi Christmas
September 21, 2015
great I had a great experience working with the people of Ted Russell Kia, Robbie my sales lady was amazing and went far above expectations of a sales rep. I had a great experience working with the people of Ted Russell Kia, Robbie my sales lady was amazing and went far above expectations of a sales rep. All the people I worked with were friendly and helpful answering any questions I might have had, and I had quite a few. After visiting other Kia dealers in the area I came back to Ted Russell because of the people that work for them. More
by Debo
Employees Worked With
Robbie and sales manager and Mr. Beeler the finance guy and the guy that showed me how to work all the features on my car. Sorry I am terrible with names..
September 20, 2015
Great people to deal with! Mark and the team are great people to deal with! I usually don't look forward to buying a new car, (and I think most people can relate to that!) but Mark and the team are great people to deal with! I usually don't look forward to buying a new car, (and I think most people can relate to that!) but this was a pleasant, easy, no pressure experience. Mark made sure I found the car I was looking for. Gary made the paperwork hassle free. And Victor helped make sure that I understood all the features of the new Sorento before I left. If you choose to do business here, I'm confident that you will not be disappointed! More
by Allen Harkleroad
Employees Worked With
Mark Hess, Gary Beeler, Victor
September 19, 2015
Awesome people Very great group up there that work to make your buying experience awesome. Mark Hess was wonderful with helping me get the right car and financed wit Very great group up there that work to make your buying experience awesome. Mark Hess was wonderful with helping me get the right car and financed with management even though I have horrible credit. This is my second experience with them and I will definitely be back for my next car. More
by Ethnenid
Employees Worked With
Mark Hess, David, Russell
