
Parkside Kia
Knoxville, TN
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Working with Brandon was a pleasure. Rebecca, the online person, is who steered me to Parkside. Initially, I had issues with my original salesperson, but I returned and was pleased with Rebecca, the online person, is who steered me to Parkside. Initially, I had issues with my original salesperson, but I returned and was pleased with Brandon, Rebecca, and the final experience. I would recommend this dealership to a friend - and advise them to contact Rebecca or Brandon. More
Poor customer service on a brand new vehicle. Didn’t get the paperwork to my lending institution. When it was sent it was illegible. Went to get the car and had not been cleaned. There was an E Didn’t get the paperwork to my lending institution. When it was sent it was illegible. Went to get the car and had not been cleaned. There was an ENTIRE day between when I signed the paperwork and went to get the car. Car hadn’t been cleaned -was dirty with fingerprints everywhere. When I buy a BRAND NEW CAR I expect it to look brand new. The salesperson was very nice but the manager ultimately is responsible for all this stuff. His name is Steve. If you want to purchase a Kia I would suggest you go to a Rusty Wallace dealership. More
This dealership was fantastic. We were greeted and made to feel right at home. Our sales person Brandon Jordan was great to work with. Very personable and knew his stuff. The m We were greeted and made to feel right at home. Our sales person Brandon Jordan was great to work with. Very personable and knew his stuff. The manager Cliff Linder was very nice and friendly as was Amber Smith who we talked to first over the phone before we ever went to Parksode Kia. We came in with my old car and left with a new Kia Sportage Hybrid exactly was I was looking for. Got a good trade in amount and a great price on my new car. Thank you to the team at Parkside Kia. More
Excellent service and easy to work with. ..from the start of the process all the way to purchasing the vehicle, the staff was friendly and professional. ..from the start of the process all the way to purchasing the vehicle, the staff was friendly and professional. More
I purchased my first car with Chris at Parkside Kia. I had a pleasant, no-pressure experience buying a car here and Chris took the time to understand my needs and what I was looking for. He took his tim I had a pleasant, no-pressure experience buying a car here and Chris took the time to understand my needs and what I was looking for. He took his time and made sure I was comfortable throughout the entire process. I will be recommending Parkside Kia to all of my friends! More
I would highly recommend Parkside Kia to anyone looking for a vehicle. They will go above and beyond for you! Very well trained staff and will make sure you get exactly what you need. 10/10 service! for a vehicle. They will go above and beyond for you! Very well trained staff and will make sure you get exactly what you need. 10/10 service! More

Absolutely best experience I have ever had. I would recommend this dealership to everyone. I had been going to a different dealership and I never received the service and information that I r I would recommend this dealership to everyone. I had been going to a different dealership and I never received the service and information that I received with Clifton and his staff. It was a very painless process buying my car. I love it and will always deal with Clifton. More
Clift Lowder came up us while our salesman Brandon Jordon was away from the desk and made sure everything was going good and was treated properly. He said if h there is anything he could do to help to let hi was away from the desk and made sure everything was going good and was treated properly. He said if h there is anything he could do to help to let him know. Brandon went out of his way to do a video which he didn’t have to do because I was confused at some of things on the car. He made sure I didn’t have anymore questions and texted me Monday morning which I had more questions but he answered them. These gentlemen are super nice and very people oriented. More
Well I went in for my second recall alert on my 2020 Kia Soul of course they recommended a 20,0000 mi check-up & found some things they thought I needed , I only accepted one which was overpriced as it's a Soul of course they recommended a 20,0000 mi check-up & found some things they thought I needed , I only accepted one which was overpriced as it's a dealership & I can live with that but more recently my check engine light came on & stayed on I left two messages through the switch board person to the service department but they never called back ,so by another means I had it checked & serviced ....by the way my car is still under warranty showed me my issue wasn't that important to them , hope they do better next time. More
I would like to start by saying this review is not on the business as a whole rather an individual. My vehicle was purchased with Brandon and was a great experience. It is normally serviced with Jordyn who h business as a whole rather an individual. My vehicle was purchased with Brandon and was a great experience. It is normally serviced with Jordyn who has always been amazing and a pleasure to work with. However, if you bring your car in to be serviced please avoid Jared at all costs. He was very rude from start to finish. Unhelpful when I asked for a copy of the mutlipoint inspection as I have always been provided. When I presented a coupon printed from their site he huffed like a two year old and said "Of course you do". Then proceeded to rip the papers off and act like it was very inconvenient to use the coupons they provide. I never once received a text or email as my car was being serviced as I always have. So please do yourself a favor and continue to use the services they provide however avoid dealing with him if you want to have a pleasant experience. I 1000 percent recommend dealing with Jordyn in the service department as I have always had her and always had a great experience until today. More