
Parkside Kia
Knoxville, TN
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Very friendly, Willing to help in anyway to get us the vehicle we wanted. Light paperwork. Clean. Thankful for finding a great deal. Thank you Parkside KIA. vehicle we wanted. Light paperwork. Clean. Thankful for finding a great deal. Thank you Parkside KIA. More

Very Professional, financial didn’t take long at all. Service was great! Thank you Justin for all your help. Was very pleased with the truck. We thank you Parkside KIA. Service was great! Thank you Justin for all your help. Was very pleased with the truck. We thank you Parkside KIA. More
Had issues when I purchase a used car there did not lock the car and wanted my old car back we had problems with the paperwork because they had new folks working I wrote several reviews and Ben Burton the g the car and wanted my old car back we had problems with the paperwork because they had new folks working I wrote several reviews and Ben Burton the general manager responded to me reviews and we reach a agreement and I was able to retain my old trade in car I would definitely give mr. Burton a 5-star More
Great experience, picked me up from my house and brought me to the dealership. Super friendly and very helpful with the entire process of car buying. me to the dealership. Super friendly and very helpful with the entire process of car buying. More
What a letdown! I went online and found the car that I wanted, then I went through the whole process to get an online quote (which is an option online). I also went I went online and found the car that I wanted, then I went through the whole process to get an online quote (which is an option online). I also went through the process to get an instant quote on what my trade-in would be worth. Trying to be on top of things-you know….to make things easier. If it’s an option, why not go on and get some of the questions and paperwork somewhat completed? Got a phone call the following morning to come and look at the car. I then asked the salesman what the price was and what my numbers might look like and he proceeded to tell me that he didn’t want to give me a price over the phone until the dealership was able to look at my trade-in vehicle. Even though I had already completed the trade in quote tool on their website. I then made special trip that same day after work to go look at this car. I was completely let down when he told me the asking price for the vehicle. Why was all let down you ask? There is also an online option to see the window sticker. Yes, I checked everything before asking for the online quote just to cover all my bases. Upon arrival to the dealership I was told that the asking price for that vehicle was MORE than what showed on the window sticker. This was NEVER mentioned via email, phone, text until I sat down at the dealership. If the option for an online quote is there you should be able to actually GET an online quote. Also, if you go through the process to get an online instant quote on what the trade-in value is you would think this info would be checked before contacting the customer. Why are these even options if they are not going to be fulfilled by the dealership? I got my hopes up for absolutely nothing! That is a trip that could have been avoided had the “online quote” actually happened! I do not recommend this dealership for the simple fact that all things aren’t disclosed until they get you in the seat in front of them. More
I wasn't expecting to trade my vehicle but my daughter really wanted me to take a look at the new Telluride's. To be honest, I am a brand "snob" when it comes to vehicles. However, I fell in LOVE and end really wanted me to take a look at the new Telluride's. To be honest, I am a brand "snob" when it comes to vehicles. However, I fell in LOVE and ended up trading for my new 2022 Kia Telluride SX! From the test drive to signing the papers, it was an enjoyable experience. Buying a car can be stressful but Brandon worked a fair deal with the trade-in, which made us feel comfortable with the purchase. Brandon is fair, calm, and kind. He is knowledgeable about the industry which also made us feel comfortable. I would recommend anyone looking to buy a luxury SUV at an affordable price to look at Parkside KIA and check out their KIA Telluride inventory! KIA's have come a long way, trust me, I used to be one of those skeptics! More