
Parkside Kia
Knoxville, TN
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Oil change and minor service. Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciat Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciated. More
Oil change The service department had my oil changed, fluids refilled, tires checked all within an hour. They explained everything to me so that I could understa The service department had my oil changed, fluids refilled, tires checked all within an hour. They explained everything to me so that I could understand. More
Very helpful! I thought I had an appointment made via web but it didn't work! Kristen's realized since I wasn't just there for an oil change she made the effort to I thought I had an appointment made via web but it didn't work! Kristen's realized since I wasn't just there for an oil change she made the effort to see if main garage could work me in they did great team! Thanks! More
To whom it may concern:Brandon Jordan your sale To whom it may concern: Brandon Jordan your sale representative did a great job with saling me my new car. I appreciate his efforts with this deal. To whom it may concern: Brandon Jordan your sale representative did a great job with saling me my new car. I appreciate his efforts with this deal. More
Always friendly and explains everything they are doing and they always offer transportation if needed. Their waiting area is very nice AND DOESNT SMELL LIKE TIRES! Yay. I love my KIA Soul. and they always offer transportation if needed. Their waiting area is very nice AND DOESNT SMELL LIKE TIRES! Yay. I love my KIA Soul. More
The service department took care of me from the second I got there until I left! Great service and great employees! I would recommend Parkside Kia to everyone! got there until I left! Great service and great employees! I would recommend Parkside Kia to everyone! More
Could have been better Be sure of what you sign; the perma shield was 1300$ no price was ever quoted to me and 6 oil changes, that I thought was part of CPO was actually 699 Be sure of what you sign; the perma shield was 1300$ no price was ever quoted to me and 6 oil changes, that I thought was part of CPO was actually 699$. When I was in the finance office I signed a bunch of papers, after I got home I was looking through the paper work and there was 2 sheets in the packet that had a place for me to sign witch plainly states the cost of these services ( unsigned). Just be sure of what you sign. More
Car Buying experience at Parkside Kia - Feb 8, 2020 My wife & I had visited Parkside Kia to look at various models and colors we liked and received exceptional service on our 2 initial visits. We spoke My wife & I had visited Parkside Kia to look at various models and colors we liked and received exceptional service on our 2 initial visits. We spoke with Steven Abshire and Sonya and they were both very helpful as we did our initial car research. On this past Sat (Feb 8th) we visited the dealership again and worked with Brandon Jordan and Sonya. The entre experience was excellent from start to finish. The entire staff was courteous and the overall customer experience was very pleasant and they made the car buying experience very enjoyable. In addition to Brandon and Sonya we also dealt with Mike Wilson in the Finance department and he was very friendly and easy going as we completed the paperwork as the car was prepped for us to take home. Brandon was very helpful in reviewing the car features and helping to sync up our i-phones. Brandon even called our insurance company to get a current dated proof of insurance emailed over prior to us leaving the dealership. Thanks again to Parkside Kia, Brandon, Sonya and Mike for such an enjoyable car buying experience. More
Outstanding experience Contacted dealership and negotiated via internet. Drove over100 miles by- passing other dealerships -to pick up a new Kia. Dealing with Justin and Je Contacted dealership and negotiated via internet. Drove over100 miles by- passing other dealerships -to pick up a new Kia. Dealing with Justin and Jeremy was very low key, friendly, helpful and professional. Price was more than competitive. Jeremy even created a great personalized video of the car we were interested. (Could have nominated him for an Academy Oscar). Financing paper work was a breeze with Mike Wilson. Overall a quick delivery, car was fully prepped, and all questions thoroughly answered by Jeremy. Absolutely no reservation in recommending. More
Knowledgeable Sales People & Fair Prices I was very pleased with the sales staff. My salesmen helped me by providing the information I needed to select my new vehicle. Then his manager gave m I was very pleased with the sales staff. My salesmen helped me by providing the information I needed to select my new vehicle. Then his manager gave me a price that was difficult to pass up. Overall it was a pleasant experience and I will probably going back there for my next vehicle. More