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Parkside Kia

Knoxville, TN

4.9
1,528 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,528 reviews

March 04, 2020

Oil change and minor service. Done when promised even with some extra requests. The waiting area with free wi-fi makes the time pass quickly. The liquid refreshments are appreciat More

by Kenn G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Mar 05, 2020 -

Parkside Kia responded

You are very welcome, Kenn. Thank you for your business. Stop by at any time.

March 04, 2020

Oil change The service department had my oil changed, fluids refilled, tires checked all within an hour. They explained everything to me so that I could understa More

by c_huskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Mar 05, 2020 -

Parkside Kia responded

Thank you for the positive review and rating! We are delighted to know that you had a good service experience with us and that our team was attentive and helpful! We hope to see you again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

March 01, 2020

Very helpful! I thought I had an appointment made via web but it didn't work! Kristen's realized since I wasn't just there for an oil change she made the effort to More

by Avice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Mar 02, 2020 -

Parkside Kia responded

Thank you for the positive review and rating! We are happy to know that you had a good service experience with us and with the help of Kristen and our team. We hope to see you again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 29, 2020

To whom it may concern:Brandon Jordan your sale To whom it may concern: Brandon Jordan your sale representative did a great job with saling me my new car. I appreciate his efforts with this deal. More

by TYRONE BEAN
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Mar 01, 2020 -

Parkside Kia responded

Hi Tyrone, Thank you for your great feedback for Brandon. Congratulations on your new car! We hope you enjoy it. Let us know if we can assist you with anything else. We are always here to help. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 22, 2020

Always friendly and explains everything they are doing and they always offer transportation if needed. Their waiting area is very nice AND DOESNT SMELL LIKE TIRES! Yay. I love my KIA Soul. More

by Deborah Lofton
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Feb 23, 2020 -

Parkside Kia responded

Deborah, we are glad to see that you enjoy our facility and the services that we offer. You are always welcome to visit where great customer service will be waiting for you.

February 22, 2020

The service department took care of me from the second I got there until I left! Great service and great employees! I would recommend Parkside Kia to everyone! More

by RachelSWilliams
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Feb 22, 2020 -

Parkside Kia responded

Rachel, thank you for your great recommendation. You will always encounter exceptional customer service when you visit. We look forward to seeing you again. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 18, 2020

Could have been better Be sure of what you sign; the perma shield was 1300$ no price was ever quoted to me and 6 oil changes, that I thought was part of CPO was actually 699 More

by Rward2423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan, Amber Smith
Feb 19, 2020 -

Parkside Kia responded

Thank you for the four-star review and feedback. We'll be sure to share it with our team. Please let us know if there is anything else we can do for you. Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 09, 2020

Car Buying experience at Parkside Kia - Feb 8, 2020 My wife & I had visited Parkside Kia to look at various models and colors we liked and received exceptional service on our 2 initial visits. We spoke More

by emackle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson and Sonya, Steven Abshire, Brandon Jordan
Feb 09, 2020 -

Parkside Kia responded

Emackle, It sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We're thrilled to hear Brandon, Steven, Mike, and Sonya went above and beyond to assist you with a high level of customer service throughout the process. Congratulations on your brand new ride! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 08, 2020

Outstanding experience Contacted dealership and negotiated via internet. Drove over100 miles by- passing other dealerships -to pick up a new Kia. Dealing with Justin and Je More

by DBNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson- Finance, Justin Garza, Jeremy Guider
Feb 09, 2020 -

Parkside Kia responded

Thanks for the recommendation and outstanding feedback about your experience. We're sure Justin, Jeremy, and Mike will appreciate your kind comments. Congratulations on your vehicle! Please have a wonderful day! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

February 06, 2020

Knowledgeable Sales People & Fair Prices I was very pleased with the sales staff. My salesmen helped me by providing the information I needed to select my new vehicle. Then his manager gave m More

by RussF
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Jeremy Guider
Feb 07, 2020 -

Parkside Kia responded

Thank you for the wonderful review, Russ! We're glad to know that our team exceeded your expectations with their attention to detail. We look forward to working with you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

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