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Parkside Kia

Knoxville, TN

4.9
1,528 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,528 reviews

January 15, 2020

Was a very good experience. We got talked to about what we were wanting. How much we had to spend and then worked with us to meet all our goals. More

by Bscraw2358
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
Jan 16, 2020 -

Parkside Kia responded

Thank you for the wonderful review! We are happy to see that your visit was exceptional. Please come back at any time. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 14, 2020

Very good. Everything was great except I was not told the car did not come with a spare tire. It cost me an extra $280. The explanation was that most drivers wil More

by ahouck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Jan 14, 2020 -

Parkside Kia responded

Hello, Thank you for your feedback. It is great to know your overall experience went well and our team could assist you with your concerns by providing a spare tire kit discounted into your new purchase. If you'd like to discuss further, please feel free to reach out to me directly. We are always happy to provide our assistance where we can. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 13, 2020

Great experience with Mike our sales person and everyone at Kia on Parkside. Could definitely see myself purchasing another vehicle in the future. Thank you More

by Jfoster37509
Recommend Dealer
Yes
Employees Worked With
Mike Terry
Jan 13, 2020 -

Parkside Kia responded

Hi there, thanks for the kind words with Mike and our team. It was wonderful working with you! We're here anytime you need help! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 13, 2020

I enjoyed interacting with Patricia at the greeter’s desk. My Service Department person was friendly and professional. My car was ready on time, and everything was explained in detail. More

by brh
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jan 13, 2020 -

Parkside Kia responded

Your review made me smile. We love hearing that our employees, such as Kristeena and Patricia, are going above and beyond for our customers and delivering reliable service. Until we see you, and your vehicle, next we will be sure to keep up our timely services and courteousness. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 12, 2020

New auto Had a great experience at this dealership. Told salesman what we were looking for and price range. He was great did not try to sell me something I was More

by tink
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Pack, Justin Garza
Jan 12, 2020 -

Parkside Kia responded

Congratulations on your car! We are delighted to find out about your satisfaction. Thanks for sharing your review and we wish you happy driving! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 11, 2020

Great, fast service as usual. Tracie is always friendly and helpful. She met me at my car when I pulled in. She kept me updated while service was being performed, then took me back to my clean car. More

by Naomi D.
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jan 12, 2020 -

Parkside Kia responded

Naomi, thank you for sharing your experience with Tracie and our Service Department. We are always happy to efficiently meet your needs. Have a great day and visit again soon.

January 11, 2020

Satisfaction As always, this visit to Parkside KIA was a pleasant experience. Everybody that I dealt with was super courteous. I always deal with C Kristeena but More

by Harold.Amburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards, Kristeena Rutledge
Jan 11, 2020 -

Parkside Kia responded

Our Service Team is always eager to meet your needs, Harold. We appreciate your business and kind feedback. You are always welcome to visit. Have a great day and visit again soon. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 10, 2020

Great service !! Car taken in by service dept timely. Courteous service personnel. Explanations given for all service needs as well as explanations where service wasn't necessary. More

by jtbegley2
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge, Tracie Russell
Jan 11, 2020 -

Parkside Kia responded

We are glad to see that you approve of the services offered. Thank you for sharing your experience. It was a pleasure to work with you. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 08, 2020

Great service. Kristeena was great. She answered my questions, provided great customer service, and I enjoy her upbeat personality. You can tell she enjoys her job. More

by terri.alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jan 09, 2020 -

Parkside Kia responded

Terri, thank you for taking the time to leave us a great review. We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 05, 2020

Always great service. My car is always ready when promised, Kristeena is the best. She always keeps me informed of the progress, status of my car, and the work is great. No complaints More

by Maureen
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jan 06, 2020 -

Parkside Kia responded

Maureen, Thank you for taking the time to share your great service experience with Kristeena. We're thrilled to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

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