
Parkside Kia
Knoxville, TN
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Was a very good experience. We got talked to about what we were wanting. How much we had to spend and then worked with us to meet all our goals. we were wanting. How much we had to spend and then worked with us to meet all our goals. More
Very good. Everything was great except I was not told the car did not come with a spare tire. It cost me an extra $280. The explanation was that most drivers wil Everything was great except I was not told the car did not come with a spare tire. It cost me an extra $280. The explanation was that most drivers will use a "road side service" to fix a flat. Since there is no spare the car will have to be towed to where the tire can be fixed or replaced. What if this happens after hours or if the flat occurs where there is no cell service. The driver could be delayed for hours or possibly stranded in a remote area. I know the car comes with a "mobility kit" which for a slow leak or minor puncture would be ok, but for a sidewall leak or a more serious puncture the "mobility kit" would not provide the necessary repair capability. In the trunk is space and mounting hardware for a spare and the associated jack. My question is why was that equipment not with the car. I have been asking around and everyone I spoke with was surprised to hear that cars are now coming with no spare. More
Great experience with Mike our sales person and everyone at Kia on Parkside. Could definitely see myself purchasing another vehicle in the future. Thank you at Kia on Parkside. Could definitely see myself purchasing another vehicle in the future. Thank you More
I enjoyed interacting with Patricia at the greeter’s desk. My Service Department person was friendly and professional. My car was ready on time, and everything was explained in detail. desk. My Service Department person was friendly and professional. My car was ready on time, and everything was explained in detail. More
New auto Had a great experience at this dealership. Told salesman what we were looking for and price range. He was great did not try to sell me something I was Had a great experience at this dealership. Told salesman what we were looking for and price range. He was great did not try to sell me something I wasn’t looking for. Drove off lot very satisfied. More
Great, fast service as usual. Tracie is always friendly and helpful. She met me at my car when I pulled in. She kept me updated while service was being performed, then took me back to my clean car. and helpful. She met me at my car when I pulled in. She kept me updated while service was being performed, then took me back to my clean car. More
Satisfaction As always, this visit to Parkside KIA was a pleasant experience. Everybody that I dealt with was super courteous. I always deal with C Kristeena but As always, this visit to Parkside KIA was a pleasant experience. Everybody that I dealt with was super courteous. I always deal with C Kristeena but this time Jim wrote the service order and gave it to her. She followed up with a conformation call. It was another home run by your dealership service dept. More
Great service !! Car taken in by service dept timely. Courteous service personnel. Explanations given for all service needs as well as explanations where service wasn't necessary. Courteous service personnel. Explanations given for all service needs as well as explanations where service wasn't necessary. More
Great service. Kristeena was great. She answered my questions, provided great customer service, and I enjoy her upbeat personality. You can tell she enjoys her job. Kristeena was great. She answered my questions, provided great customer service, and I enjoy her upbeat personality. You can tell she enjoys her job. Also, the young men providing shuttle service were on time and pleasant. Best regards, Terri A. More
Always great service. My car is always ready when promised, Kristeena is the best. She always keeps me informed of the progress, status of my car, and the work is great. No complaints promised, Kristeena is the best. She always keeps me informed of the progress, status of my car, and the work is great. No complaints More