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Parkside Kia

Knoxville, TN

4.9
1,527 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,527 reviews

January 03, 2020

Overall very good,highly recommend. Let me start by saying that they will try a bait and switch on you,so be wary.Their financial guy will try to sell you extra services but doesn't tell More

by cd2hevn2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Jan 05, 2020 -

Parkside Kia responded

Hello, I find it disappointing to learn about any concerns in regards to your shopping experience and I would appreciate further feedback about anything you felt did not meet your expectations. Please reach out to me at a time that is convenient for you if you would like to discuss further. Best, Brian Singh General Manager bsingh@parkwayfamily.com

January 02, 2020

easy & stress-free I unfortunately was in an accident that totaled my 2019 Kia Forte that I bought at Parkside earlier in the year, sales and finance made getting my rep More

by jrpav65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Hunter Ford, Amber Smith
Jan 03, 2020 -

Parkside Kia responded

Thank you for the great review! Though we're sorry to hear that you were in an accident, we are so happy to see that we were able to get you a replacement with minimal stress. Please let us know if we can be of further service. Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 01, 2020

Great deals on a new car purchase made simple and fast. We were looking for a first car for our son and Steve was able to find us a great Kia Forte that he absolutely loves. With end of year pricing and in More

by Don T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Steven Abshire
Jan 02, 2020 -

Parkside Kia responded

Don, thank you for allowing us to assist you with the purchase of your son's Forte. Mike and the team enjoy meeting the needs of their guests and will appreciate your feedback. Let your son know that we are here for him when he needs us. Have a great day. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

January 01, 2020

Whole process was smooth. Kristeena communicated clearly and swiftly. Waiting area was nicely kept, coffee was a good surprise. Nothing to complain about, quite pleased. More

by brh
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jan 01, 2020 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Kristeena for providing you with a smooth experience. Let us know if there is anything else we can help you with. We look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 31, 2019

We are family The service department treats you like family. With 4 Kia's, I am frequently at the dealership. Even my sales person comes up to me and says hi and More

by KPod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Kristeena Rutledge, Matt Cohen
Dec 31, 2019 -

Parkside Kia responded

Thank you for sharing your feedback about our team members. We truly appreciate your loyalty to our brand. Let us know if we can be of assistance. We are always ready to help and we welcome you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 29, 2019

Great friendly service. Greeted as soon as I arrived. Explained process. Called with explanation of what they found. Returned to clean car to pick up. More

by Olivia
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Dec 30, 2019 -

Parkside Kia responded

Olivia, thank you for allowing us to assist you. It was our pleasure. We are always here to help when any issue with your vehicle arises. Come back and see us soon. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 28, 2019

Mike was an excellent sales rep. Very helpful down to earth. Seemed like an actual human instead of trying to push a sale. Answered all questions and helped me with everything. On the other hand his sale More

by Danielleteague11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Mike Terry, Amber Smith
Dec 28, 2019 -

Parkside Kia responded

Hello, I am concerned to learn about any interaction that did not meet your expectations. We strive to provide friendly and reasonable service to all of our guests and it is regrettable that you felt otherwise. Please feel free to reach out to me so that we can discuss this in greater detail. I look forward to connecting with you. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 24, 2019

Fair, Friendly, Knowledgeable and Competitive It was a pleasure dealing with Paradise Kia. Especially, Hunter, Brian and Tom. They made the whole process as nice as possible. I will definitely More

by robert l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom in finance, Brian Quach, Hunter Ford, Jim Richards
Dec 24, 2019 -

Parkside Kia responded

Robert, Thank you for taking the time to leave us a great review. We are happy to hear that Hunter, Brian, Jim, and Tom were able to help you find a great car and was able to make the overall experience at our dealership fun and stress-free. If you ever need help with your new ride, feel free to give us a call! Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 24, 2019

First visit...was greeted within one minute in my car...escorted to waiting area, with explanation of amenities...Jim was my advisor...the Tech found that the vehicle was out of alignment, so that wa More

by CLFRun51
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Dec 25, 2019 -

Parkside Kia responded

It's great to know that your first visit went so well. Thank you so much for taking the time to share your outstanding feedback about our services and working with Jim. Let us know if we can do anything else. Merry Christmas! Ben Burton General Manager Parkside Kia (865) 531-4000 office

December 23, 2019

2nd time buying fro them. Went great. I deal mostly online till I find what I want BIG thanks to Hunter Ford for all his help and for putting up with all my text and emails. More

by Michaeldckry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Any remember the name of the finance guy but he was great too, Hunter Ford, Olivia Christian
Dec 24, 2019 -

Parkside Kia responded

Michael, Thank you for sharing your great experience with Olivia and Hunter! We greatly appreciate your positive feedback, and we look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

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