Back

Parkside Kia

Knoxville, TN

4.9
1,522 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

Directions

By Type

Showing 1,522 reviews

October 23, 2019

Easiest car buying experience Laid back but professional sales person, never pushy. Gave me all the information I was looking for. Helped me get the deal I was looking for in a GT More

by MJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Quach, Hunter Ford
Oct 24, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that our team was helpful and informative throughout your visit. We value your business and we look forward to any future visits. Enjoy your car! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 23, 2019

Amazing first car experience Sam was incredibly helpful in finding me the perfect car on short notice. He and Brian really turned my car-buying experience around as I’d had little More

by Gabrielle Looney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Dusenbery, Brian Quach
Oct 24, 2019 -

Parkside Kia responded

Gabrielle, thank you for the 5-star rating and great review! It is wonderful to know that Sam was helpful in finding you the perfect car and that Brian provided you with amazing customer service. We truly hope that you will continue to choose us as your dealership. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 21, 2019

More than a Service Advisor Kristeena always goes out of her way to make me feel more like a friend than a customer. She always greets me by name and keeps me informed on the pr More

by Jana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 22, 2019 -

Parkside Kia responded

Jana, thank you for the positive feedback! It is wonderful to know that Kristeena always provides great customer service during your service visits. We will make sure to share your kind words with her and we hope to see you again soon! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 19, 2019

Great Service Kristeena is the first person you meet and she sets the tone for the visit. She is friendly, keeps you in the loop on the service being done as well More

by Ann Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 20, 2019 -

Parkside Kia responded

We are delighted to learn of your excellent feedback for Kristeena. Thank you so much for sharing, Ann Marie. Please let us know if we can do anything else for you. We look forward to any future service visits! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 18, 2019

Always treated well... Have never had a service department treat their customers as actual customers who mean something instead of bothersome people interrupting their day. More

by Niro Nut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Oct 18, 2019 -

Parkside Kia responded

It was a pleasure to take care of your Niro. We are always eager to assist our guests. Let us know if there is anything else that we can do for you. Best regards, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 17, 2019

Great service very friendly employees Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car More

by Chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 18, 2019 -

Parkside Kia responded

Chandler, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Kristeena will be glad to assist, as always! Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 16, 2019

Terrible service and bad attitude This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by pho More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Burton, Tracie Russell
Oct 16, 2019 -

Parkside Kia responded

Herb, I am concerned to learn about your disappointment regarding your experience after buying your vehicle. As a Franchise dealership, we only provide what the manufacturer gives us. I would, however, like to help see what we can do to help. I have already called and left you a voicemail earlier today. Please call me back when you have a moment. Thank you. Best, Justin Garza Sales Manager Parkside Kia 865-531-4000

October 15, 2019

Excellent Service I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up More

by KPod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 15, 2019 -

Parkside Kia responded

Hi there, thanks for the great review! It was a pleasure working with you. We hope to see you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 14, 2019

Satisfied With Service But Disappointed With KIA!! I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire fo More

by Rckwd4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 14, 2019 -

Parkside Kia responded

Hello, I'm glad you had a great service visit. It is unfortunate that something wasn't done about the jack. Please contact management so we can help get this situation escalated to the right people at Kia. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 13, 2019

Great experience Carlos was great to work with. He got us into a perfect car for our family and was great throughout the entire process. Would definitely come back in More

by jer5807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Oct 14, 2019 -

Parkside Kia responded

He will appreciate knowing that you are pleased with your experience. Congratulations on finding the perfect vehicle to meet your family needs. We hope to see you again in the near future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

...
71
...