
Parkside Kia
Knoxville, TN
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Easiest car buying experience Laid back but professional sales person, never pushy. Gave me all the information I was looking for. Helped me get the deal I was looking for in a GT Laid back but professional sales person, never pushy. Gave me all the information I was looking for. Helped me get the deal I was looking for in a GT Forte! More
Amazing first car experience Sam was incredibly helpful in finding me the perfect car on short notice. He and Brian really turned my car-buying experience around as I’d had little Sam was incredibly helpful in finding me the perfect car on short notice. He and Brian really turned my car-buying experience around as I’d had little luck prior. Amazing customer service and sales team. I’ll be back for my next one! More
More than a Service Advisor Kristeena always goes out of her way to make me feel more like a friend than a customer. She always greets me by name and keeps me informed on the pr Kristeena always goes out of her way to make me feel more like a friend than a customer. She always greets me by name and keeps me informed on the progress of my service or repair. She has become more than just my service advisor, she has become my friend. More
Great Service Kristeena is the first person you meet and she sets the tone for the visit. She is friendly, keeps you in the loop on the service being done as well Kristeena is the first person you meet and she sets the tone for the visit. She is friendly, keeps you in the loop on the service being done as well as what she thinks you will need for the next visit. She works with your budget and you feel that you are being treated fairly. More
Always treated well... Have never had a service department treat their customers as actual customers who mean something instead of bothersome people interrupting their day. Have never had a service department treat their customers as actual customers who mean something instead of bothersome people interrupting their day. Everyone in Parkside Kia's Service department cares, and they make sure that their customers are kept aware of what's happening with their vehicle. I don't remember saying this before, but it is actually a pleasure to have our Niro taken care of at Parkside Kia. More
Great service very friendly employees Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car More
Terrible service and bad attitude This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by pho This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by phone. More
Excellent Service I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up for my appointment and found out that I did not have one. The service department worked hard to fit me in. Service department always goes above and beyond any other service departments I've experienced. More
Satisfied With Service But Disappointed With KIA!! I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire fo I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire for the very 1st time myself with the Jack that was provided. A few more inches and I would been severely hurt because the Jack provided just bent over and snapped apart causing my car to far down. Very undependable and dangerous Jack that Kia provided with my car. I asked several times if I could get a replacement Jack while getting an oil change since that one failed. Sadly I turned away with a NO. That was the worst let down, because now I don't feel that my safety was of any concern. More
Great experience Carlos was great to work with. He got us into a perfect car for our family and was great throughout the entire process. Would definitely come back in Carlos was great to work with. He got us into a perfect car for our family and was great throughout the entire process. Would definitely come back in the future. More