
Parkside Kia
Knoxville, TN
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Great service very friendly employees Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car More
Terrible service and bad attitude This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by pho This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by phone. More
Excellent Service I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up for my appointment and found out that I did not have one. The service department worked hard to fit me in. Service department always goes above and beyond any other service departments I've experienced. More
Satisfied With Service But Disappointed With KIA!! I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire fo I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire for the very 1st time myself with the Jack that was provided. A few more inches and I would been severely hurt because the Jack provided just bent over and snapped apart causing my car to far down. Very undependable and dangerous Jack that Kia provided with my car. I asked several times if I could get a replacement Jack while getting an oil change since that one failed. Sadly I turned away with a NO. That was the worst let down, because now I don't feel that my safety was of any concern. More
Great experience Carlos was great to work with. He got us into a perfect car for our family and was great throughout the entire process. Would definitely come back in Carlos was great to work with. He got us into a perfect car for our family and was great throughout the entire process. Would definitely come back in the future. More
Great time We had come into Parkside Kia several weeks ago looking at a Kia Sorento. Carlos Martinez helped us then and was so friendly and outgoing that when w We had come into Parkside Kia several weeks ago looking at a Kia Sorento. Carlos Martinez helped us then and was so friendly and outgoing that when we really got interested and wanted to trade we were happy to find a used vehicle at his dealershp so we could return and work with him. He and his manager Javier worked hard and got us the deal we were wanting. We now have a 2017 Kia Sorento. We could have gone to a Kia dealership closer to home but we went back to Parkside because of the attitude of Carlos and the other people who we dealt with. I would definitely return to purchase another vehicle from these people. Do yourself a favor and go see Carlos before you make a deal at another dealer More
Excellent service easy to work with . Mike Terry was my salesperson he did a great job . Got me in the car I wanted and got me the money for my trade in . Love my new ride thanks guys salesperson he did a great job . Got me in the car I wanted and got me the money for my trade in . Love my new ride thanks guys More
Jeff was so helpful, explained everything right at the beginning. Excellent customer service. Very friendly showed me all the perks of my new 2020 Kia Sportage. This company seems to go out of there way t beginning. Excellent customer service. Very friendly showed me all the perks of my new 2020 Kia Sportage. This company seems to go out of there way to make every customer happy and make the experience great!! More
Talk to Steven Abshire or call and ask for him You will not regret it. For a no-nonsense deal talk to Steven Abshire at Parkside Kia. He is professional, honorable, attentive and knowledgeable You will not regret it. For a no-nonsense deal talk to Steven Abshire at Parkside Kia. He is professional, honorable, attentive and knowledgeable and he LISTENS. How do we know? We have just purchased a 2019 Sorento and he did not try to pressure-sell us in the process. We knew what vehicle and equipment we wanted and he knew what he had to sell. Our trade in took some negotiating but we came to an acceptable agreement. Overall, the sales experience was very pleasant. We were not only lucky to find this professional salesman but also a reputable dealership and a car we really like ! ! ! A shout out goes to Matt Warner, & Brian Quach and also Ben Burton More