Back

Parkside Kia

Knoxville, TN

4.9
1,527 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

Directions

By Type

Showing 1,527 reviews

October 17, 2019

Great service very friendly employees Great service did not take long at all did a great job very friendly offered shuttle service to local shopping area went over everything about car More

by Chandler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 18, 2019 -

Parkside Kia responded

Chandler, We will make sure to pass this review along. Thank you for taking the time to write and give us the 5-stars. Come back and visit us any time, Kristeena will be glad to assist, as always! Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 16, 2019

Terrible service and bad attitude This dealer cares nothing about it's customers once they have sold a car. they do not support the customer nor do they communicate in person or by pho More

by Herb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ben Burton, Tracie Russell
Oct 16, 2019 -

Parkside Kia responded

Herb, I am concerned to learn about your disappointment regarding your experience after buying your vehicle. As a Franchise dealership, we only provide what the manufacturer gives us. I would, however, like to help see what we can do to help. I have already called and left you a voicemail earlier today. Please call me back when you have a moment. Thank you. Best, Justin Garza Sales Manager Parkside Kia 865-531-4000

October 15, 2019

Excellent Service I booked service appointment on-line. However, it wasn't accepted (I did not know this at the time)and I did not get a confirming email. I showed up More

by KPod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 15, 2019 -

Parkside Kia responded

Hi there, thanks for the great review! It was a pleasure working with you. We hope to see you again! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 14, 2019

Satisfied With Service But Disappointed With KIA!! I came in for an oil change, That was great!! As always. They day before I had the oil change I had a tire blowout and attempted to change my tire fo More

by Rckwd4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Oct 14, 2019 -

Parkside Kia responded

Hello, I'm glad you had a great service visit. It is unfortunate that something wasn't done about the jack. Please contact management so we can help get this situation escalated to the right people at Kia. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 13, 2019

Great experience Carlos was great to work with. He got us into a perfect car for our family and was great throughout the entire process. Would definitely come back in More

by jer5807
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Oct 14, 2019 -

Parkside Kia responded

He will appreciate knowing that you are pleased with your experience. Congratulations on finding the perfect vehicle to meet your family needs. We hope to see you again in the near future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 10, 2019

Great time We had come into Parkside Kia several weeks ago looking at a Kia Sorento. Carlos Martinez helped us then and was so friendly and outgoing that when w More

by Tom T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez
Oct 11, 2019 -

Parkside Kia responded

Tom, thank you for sharing your review! We're happy to hear that Carlos and Javier were so helpful. We'll be sure to pass along your kind words. We appreciate your business, please let us know if we can be of service in the future!

October 10, 2019

Excellent service easy to work with . Mike Terry was my salesperson he did a great job . Got me in the car I wanted and got me the money for my trade in . Love my new ride thanks guys More

by Kimmie
Recommend Dealer
Yes
Employees Worked With
Mike Terry , Brian Quach
Oct 11, 2019 -

Parkside Kia responded

Kimmie, thank you for your review and your business! We're proud of the great service that Mike provides to our customers. Congratulations on your new vehicle, we hope to see you again!

October 09, 2019

Great sales Great Service we love our new car and they always give great service We will always be back to Parkside Kia thank you More

by Ellie
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Jim Richards, Matt Cohen
Oct 09, 2019 -

Parkside Kia responded

Ellie, thank you for the positive feedback! We are happy to know that you had a great sales experience and that you were provided with great service. We hope that you will visit us again soon! Welcome to the Parkside Kia family! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 08, 2019

Jeff was so helpful, explained everything right at the beginning. Excellent customer service. Very friendly showed me all the perks of my new 2020 Kia Sportage. This company seems to go out of there way t More

by Amber
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Jeff Ford
Oct 08, 2019 -

Parkside Kia responded

Congratulations on your Kia, Amber! It's a joy to see Jeff made your experience so great. Thank you for your feedback and review. We hope to assist you again in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 07, 2019

Talk to Steven Abshire or call and ask for him You will not regret it. For a no-nonsense deal talk to Steven Abshire at Parkside Kia. He is professional, honorable, attentive and knowledgeable More

by Cumber
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Oct 08, 2019 -

Parkside Kia responded

Congratulations on your Kia! We are delighted to learn of your fantastic feedback and our team appreciates the shout-outs. Thank you for sharing! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

...
72
...