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Parkside Kia

Knoxville, TN

4.9
1,529 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,529 reviews

October 02, 2019

Parkside did an excellent job getting me in, explaining the service needed and communicated throughout the entire process. The service representative was very helpful. Thanks More

by Kurt
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge, Matt Cohen
Oct 03, 2019 -

Parkside Kia responded

Kurt, Thank you for taking the time to mention Matt and Kristeena! We appreciate your positive feedback and an outstanding rating. We look forward to taking care of any of your auto needs in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

October 01, 2019

Pretty straight forward. Not too much hassle. Steven was pretty good to work with. Felt rushed. Another salesman was supposedly showing the same car we were interested in to others and we were to More

by Ken and Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Quach, Tracie Russell, Steven Abshire
Oct 01, 2019 -

Parkside Kia responded

Hi Ken and Kay, We are so happy to learn of your outstanding feedback for Steven! Thank you so much for taking the time to share. If there is anything else we can assist you with, please do not hesitate to reach out and let us know. We are always happy to provide our help. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 29, 2019

Great experience Jeff Ford was very pleasant and very helpful. I had a great experience buying my car very satisfied.every one I encountered at Parkside Kia was helpfu More

by Nancyb730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ford
Sep 29, 2019 -

Parkside Kia responded

We are so happy to learn of Jeff's amazing care of your experience. Thanks for taking the time to share and we hope to assist you again in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 28, 2019

Oil change and parts repair Went in to get a few parts put on from an accident, get an oil change, tires rotated, and a part repair for a recalled part (didn't even know about th More

by MB0812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Sep 28, 2019 -

Parkside Kia responded

Hi, Sounds like you had a quality experience from start to finish, which makes us very happy! Thank you for taking the time to write a review. We are ecstatic to hear Jim in our Service Department went above and beyond to assist you with an amazing level of customer service throughout the process. We're glad to hear you are satisfied with the repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance. Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 26, 2019

Great experience! I was dreading the car buying process, but after just a few minutes of talking with Brian M. at Parkside Kia I knew I was in good hands. I had an easy More

by Amanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BRIAN MCCULLOCH, Ben Burton
Sep 26, 2019 -

Parkside Kia responded

Amanda, we want to make sure that our guests make the best choice for their needs. Congratulations on your new vehicle. Brian and the team will appreciate knowing that you are satisfied with the outcome of your visit. Have an amazing evening and return soon.

September 26, 2019

Amazing I’m so glad I had Steven he was great ! Made me and my mom feel comfortable about my first car purchase! He picked out a safe car for me witch is GREA More

by Tamara Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Sep 26, 2019 -

Parkside Kia responded

Congratulations on the purchase of your first vehicle, Tamara. Thank you for allowing Steven to help you. We hope to see you again soon.

September 26, 2019

Oil change I was very glad that the time I should return for my oil change was explain to me now I know when to return 🤗My warranty service expiration date More

by MINNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ford, Matt Cohen, Lori Mulokandov
Sep 26, 2019 -

Parkside Kia responded

Minnie, we want our guests to get the best out of their service packages. Thank you for allowing us to clear that up for you. Let us know if there is anything else that we can help you with.

September 23, 2019

Very Good Experience We had a very good experience at Parkside Kia. We knew what we were interested in and Steven helped us explore the various options that they had. Ever More

by bharper77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wilson, Ben Burton, Steven Abshire
Sep 23, 2019 -

Parkside Kia responded

That's great news. Thank you for choosing us when looking for your next vehicle. Your business and feedback are truly appreciated.

September 22, 2019

A true Gentleman! We dealt with Jeremy and he was a true gentleman. Everyone had a smile. Made you feel like everyone liked where they worked. Would definitely use and More

by Kia Days!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Guider
Sep 22, 2019 -

Parkside Kia responded

Hi, Thank you for taking the time to leave us a positive review. We are happy to hear that Jeremy was able to help you find a great car and was able to make the overall experience at our dealership fun. If you ever need help with your new ride, feel free to give us a call! Ben Burton General Manager Parkside Kia (865) 531-4000 office

September 21, 2019

Service for recall We have always received the best service at this dealership. Christine always makes you feel like you are the most important person there. I would def More

by Samuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Sep 21, 2019 -

Parkside Kia responded

Thank you for the wonderful review, Samuel! We're happy to hear that Christine has always been so helpful. We appreciate your business and look forward to seeing you next time!

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