Parkside Kia

The Kia soul I came here in search of my first new vehicle. I've always bought preowned and always had issues whether it be the ac or something worse but here I fe I came here in search of my first new vehicle. I've always bought preowned and always had issues whether it be the ac or something worse but here I felt welcomed. My dealer is not listed below but his name is Brandon Jordan and he was great to work with. More

We purchased our third Kia Soul! This is our third Kia Soul purchase here. That should be enough to prove this place is awesome! We initially went to see Carlos, since that’s who my p This is our third Kia Soul purchase here. That should be enough to prove this place is awesome! We initially went to see Carlos, since that’s who my parents usually work with, since he was unavailable at the time we worked with Javier Rodriguez, he took care of my parents and was so helpful to all of us. He helped us pick the best car and get the best APR for our loan. We appreciate all his hard work, even though they close at 8pm, we didn’t get finished till after 9:30 and not once did he make us feel rushed. He was patient and kind, he was easy to talk to, from the car, to our daily life.. to our pets, he took the time to get to know us! :) Carlos, would also come see how we were doing, and talk to us about the car, he taught my sister about the functions of her car before we left so that she knew how to use it. Thank you, Kia for another happy purchase! More

Parkside Kia excellent service dept. Had a great experience at Parkside Kia service department. They did a good job and were very kind. They worked at making sure I was satisfied. Had a great experience at Parkside Kia service department. They did a good job and were very kind. They worked at making sure I was satisfied. More

Excellent customer service! Tracie was so helpful and professional. She made it very easy to get everything taken care of. Even offered to shuttle me around on my errands! Tracie was so helpful and professional. She made it very easy to get everything taken care of. Even offered to shuttle me around on my errands! More

2020 Kia Soul The dealership was wonderful and our sales guy Jeremy couldn't have been nicer. Thank you Jeremy for all your help. Felt the dealership was honest! The dealership was wonderful and our sales guy Jeremy couldn't have been nicer. Thank you Jeremy for all your help. Felt the dealership was honest! Thanks Mike in Finance too.....Mike and Jeremy Guider deserve recognition.......and all the guys who do detailing and servicing. We highly recommend Parkside KIA in Knoxville. More

Very friendly and wonderful customer service This is the 3rd time I have been to Parkside Kia and have always liked their service and vehicle maintenance plans. They have some of the best warrant This is the 3rd time I have been to Parkside Kia and have always liked their service and vehicle maintenance plans. They have some of the best warranties and prices around. Would definitely buy from them again. More

Great Buying Experience We saw a used Kia Soul at Parkside through their website and inquired about it. Jeff Ford contacted us and inquired what type of vehicle etc. we were We saw a used Kia Soul at Parkside through their website and inquired about it. Jeff Ford contacted us and inquired what type of vehicle etc. we were looking for and we explained to him the particulars. We agreed to meet with Jeff that night and look at the used Kia Souls they had on their lot. When we arrived at the dealership and met up with Jeff it was no time before he was showing us the used Souls. We picked one we really liked and started the process of buying it. At no time did we feel pressured by Jeff or any other staff to buy a more expensive vehicle instead they explained the highlights of the vehicle we chose and why it was a great deal. Needless to say we drove the vehicle off the lot. We will do business again with Jeff and Parkside Kia. More

Great salesman Brandon. I had a great salesman Brandon. He is new working there but did an excellent job. Justin and Javier were also every easy to work with and made negot I had a great salesman Brandon. He is new working there but did an excellent job. Justin and Javier were also every easy to work with and made negotiating for the car an good experience. There was no pressure sales technique at all. Would highly recommend working with these gentlemen. Beth More

They just earned a lifetime customer Excellent people and Jeff was outstanding! He made our experience easy. He truly deserves recognition for what he did for us and thanks to him Kia has Excellent people and Jeff was outstanding! He made our experience easy. He truly deserves recognition for what he did for us and thanks to him Kia has earned themselves our lifelong loyalty. There’s no way I’ll ever buy any other kind of vehicle other than Kia. More

Overall Good purchasing expereince. I purchased a car a few days ago from Parkside. Overall the whole experience was great. However, I did feel that this dealership not completely forthc I purchased a car a few days ago from Parkside. Overall the whole experience was great. However, I did feel that this dealership not completely forthcoming. The car was used and VERY CLEARLY marked certified used car on the window sticker as however, there was no details or anything else stating that it's not actually "certified." You have to pay to have someone sign the paper to certify the car. This varies in price per vehicle and was about $4,000 - $5,000 on the car purchased. When I stated I did not want to pay for the addition certification, I was all but called stupid for it. The sales person said that it was "crazy" to not purchase the certified warranty and that I was "only" person he had ever heard of not wanting to. I am sorry, but the work was already done and the car was already certified, but I had to pay for a signature basically to add back the lost warranty to the original warranty offered by the manufacturer. The sales person continued to say he didn't want to push the warranty, yet continued to push it. Also, upon delivery of the car, no one sat down with me to explain the car or anything else to me. In the finance office, was pleasant, but then found out I once again wasn't told the whole deal. The sales person had gotten a package down to a lower amount for me and when I went into the finance office that by dropping the price, it removed part of the package and I only got one part. I really just felt I wasn't being told the whole story about this and that with this purchase. Other than that, the sales person was very knowledgeable about the vehicle itself and the staff was VERY friendly. I would purchase from here again, but I would make sure everything was upfront and completely disclosed before signing anything. More