
Parkside Kia
Knoxville, TN
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Excellent Easy to work with and no pressure sales,Jeff ford was great to work with and very professional,would definitely recommend this dealership to anyone Easy to work with and no pressure sales,Jeff ford was great to work with and very professional,would definitely recommend this dealership to anyone More
No Hassle, Helpful, Knowledgeable, and Smooth Transaction Jeff F. was helpful, professional and personable right from the start. He discussed our needs with us, offered some options, and patiently showed us v Jeff F. was helpful, professional and personable right from the start. He discussed our needs with us, offered some options, and patiently showed us vehicles, thoroughly answered our questions, and he really new the products and features. He discussed dealer service, warranties, and what options we had. We amicably negotiated a satisfactory deal including our trade-in. We were all pleased with the final outcome. The final financing and paperwork process went very smoothly. All-in-all a smooth, hassle free and pressure free process. Jeff was a pleasure to deal with! More
Pleasant experience Jeremy respected our time and true to show us the cars that best matched our needs. Ben and Justin were amazing in finalizing everything and offered u Jeremy respected our time and true to show us the cars that best matched our needs. Ben and Justin were amazing in finalizing everything and offered us drinks or snacks during our time there. Everyone was beyond friendly and we with be back when it's time to buy our third Kia car More
service on my Kia The service department went beyond the call of duty to meet my needs, and answer my questions., while servicing my Kia..I would recommend this service The service department went beyond the call of duty to meet my needs, and answer my questions., while servicing my Kia..I would recommend this service center. More
Fast and efficient John, our salesman was not pushy. He listened to what we wanted. We took a test drive and bought the car. It was quick and easy. John, our salesman was not pushy. He listened to what we wanted. We took a test drive and bought the car. It was quick and easy. More
Very good experience Carlos was very helpful in helping us find the right vehicle to fit our needs. He knew the product very well, any questions we had he knew the answer Carlos was very helpful in helping us find the right vehicle to fit our needs. He knew the product very well, any questions we had he knew the answers. This is our second Kia we have purchased. If you are interested in purchasing a Kia, come see this guy! More
Jim rocks!!! Thank you for your service today!!! Got me in and out super fast. Keep us informed using text messages. If he was a rock and roll musician, Jim will b Thank you for your service today!!! Got me in and out super fast. Keep us informed using text messages. If he was a rock and roll musician, Jim will be Jimmy Hendrix. Thanks Dude! :) More
Excellent service Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention to detail More
Did not have too. Ben was faced with a situation that was none of his doing due to my purchase was prior to him managing the dealership. He assessed the paperwork arou Ben was faced with a situation that was none of his doing due to my purchase was prior to him managing the dealership. He assessed the paperwork around the situation and did the RIGHT thing and stood up for me as a customer. Ben is a stand up guy and did went the extra mile when he did not have too. It is very rare these days to have someone defend you when they did not have too. More
Great experience. The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warrant The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warranty. On my initial visit on 7/8/19, they found that the parking brake switch was not setting the parking brake. If you pull up on switch and hold it, the parking brake would set but would disengage when released. They found that the swtich had shorted so they needed to order a switch. They also did a multi-point inspection and took care of 2 recalls that I did not know about. On my return visit on 7/18/19, they installed the new EPB switch. Since under warranty, there was no cost to me. Since the work was going to take 3 hours, Kristeena offered me a loaner car and I took advantage of her offer. One of the maintenance workers was kind enough to get my cooler out of my car and put it in the loaner. This allowed me to do my grocery shopping. Kristeena was great from start to finish on both visits. Tracie actually checked me in as Kristeena was on her lunch break when I arrived but Kristeena greeted me and apprised me of everything as soon as she returned from lunch. More