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Parkside Kia

Knoxville, TN

4.9
1,530 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,530 reviews

July 23, 2019

Pleasant experience Jeremy respected our time and true to show us the cars that best matched our needs. Ben and Justin were amazing in finalizing everything and offered u More

by Bamunton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Jeremy Guider, Ben Burton
Jul 23, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that your experience with us went well and with the help of Jeremy, Ben, and Justin who were amazing! We value your business and we look forward to any future visits! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 23, 2019

service on my Kia The service department went beyond the call of duty to meet my needs, and answer my questions., while servicing my Kia..I would recommend this service More

by Nanny'svan2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards, Tracie Russell, Matt Cohen
Jul 23, 2019 -

Parkside Kia responded

We appreciate you taking the time to write a review and sharing your positive experience with our Service Department, and with Matt, Jim, and Tracie in particular! Looking forward to helping you out in the future when you need it! Thank you, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 21, 2019

Fast and efficient John, our salesman was not pushy. He listened to what we wanted. We took a test drive and bought the car. It was quick and easy. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
Jul 22, 2019 -

Parkside Kia responded

We appreciate you taking the time to share your quick, easy experience with John! Congratulations on your brand new ride! Looking forward to taking care of any of your auto needs in the future. Thank you, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 21, 2019

Very good experience Carlos was very helpful in helping us find the right vehicle to fit our needs. He knew the product very well, any questions we had he knew the answer More

by Jawill1974
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Martinez, Ben Burton
Jul 21, 2019 -

Parkside Kia responded

That's great news. Carlos will enjoy hearing it. Congratulations on your new purchase. Have a great day and visit again soon.

July 20, 2019

Jim rocks!!! Thank you for your service today!!! Got me in and out super fast. Keep us informed using text messages. If he was a rock and roll musician, Jim will b More

by jmrod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Jul 21, 2019 -

Parkside Kia responded

We are so glad that our team could get you in and out quickly for your service appointment! Thank you for the five-star review. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 20, 2019

Excellent service Always excellent service and customer service. Made sure the car was running smoothly before releasing the car back to me. I appreciate the attention More

by ChMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jul 21, 2019 -

Parkside Kia responded

Thank you for the kind words! We are glad that you received excellent customer service at our dealership. We look forward to serving you again in the future. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 20, 2019

Did not have too. Ben was faced with a situation that was none of his doing due to my purchase was prior to him managing the dealership. He assessed the paperwork arou More

by DWSOLOMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Jim Richards
Jul 21, 2019 -

Parkside Kia responded

That's what we like to hear! We are so glad that Ben took great care of you. Please let us know if there is anything else that we can do for you. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 19, 2019

Tracey in service is great to work with. I have a lot of conficence in Parkside Kia. Tracie is the best. I wanted the car ready for my daughter to take to college. More

by bohanan, dana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jul 20, 2019 -

Parkside Kia responded

Thank you for taking the time to share your service experience working with Tracie! We are glad to learn we could assist you with any services. Let us know if we can do anything else. We are here for you.

July 19, 2019

Staff is excellent. Steven Abshire is excellent. He took his time and worked hard to get me in a nice vehicle. All the staff were friendly and helpful. If you are unsure More

by Darlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Abshire
Jul 19, 2019 -

Parkside Kia responded

Thank you for the five-star review! We love hearing about your experience at our dealership. Steven was happy to help you find your perfect ride. We hope that you enjoy every minute of it! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 19, 2019

Great experience. The Emergency Parking Brake (EPB)on my 2017 Kia Sorento V6 LTD did not seem to be working properly. With 51,000 miles, the car is still under warrant More

by MamaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge, Tracie Russell
Jul 20, 2019 -

Parkside Kia responded

Thank you for taking the time to share your experience with us! We are so glad that our team took good care of you and your vehicle. We always strive to provide the best customer service with each and every visit. Please let us know if we can be of any further assistance to you.

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