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Parkside Kia

Knoxville, TN

4.9
1,523 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,523 reviews

July 05, 2019

Great Experience My wife and I recently visited Parkside to look at an Optima which they had in stock. We knew that was the car we wanted but this was the first deale More

by Tbyrd
Recommend Dealer
Yes
Employees Worked With
Justin Garza
Jul 06, 2019 -

Parkside Kia responded

Thank you for the excellent review! We are pleased to hear that Courtney offered you a pressure-free experience. Congratulations on your purchase; we look forward to working with you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 04, 2019

Excellent Service Took my Sorento in for an oil change. The very friendly & efficient staff greeted me immediately (Tracie was great!). The oil change took no time at More

by luvmykia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jul 05, 2019 -

Parkside Kia responded

Hello and thank you for allowing us to properly maintain your vehicle. Tracie is excellent and will appreciate your review. We look forward to your next visit. Have a great day.

July 03, 2019

Service Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no c More

by Charlie 5956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jul 03, 2019 -

Parkside Kia responded

We truly appreciate your kind comments about our Service Department. Thank you so much for sharing your review, Charlie! Let us know if we can do anything else for you.

July 02, 2019

Great Service Experience from Tracie and Matt!! Tracie was great - very personable yet professional. She talked me through the findings of the multi-point inspection and was very patient with me as More

by Terri M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell, Matt Cohen
Jul 03, 2019 -

Parkside Kia responded

Thanks for your amazing feedback for Tracie. We are so glad she and Matt took great care of you during your service visit. We truly appreciate you taking the time to leave your review and wish you a lovely day!

July 01, 2019

FIRST TIME BUYING A KIA My Husband and I were very pleased at the service we revived when buying our 2019 Kia Sportage we went to the dealer after looking on consumer report More

by indy66
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Steven Abshire 5 stars for both employes, Justin Garza
Jul 02, 2019 -

Parkside Kia responded

Thank you for the 5-star rating and great review! We are happy to know that both you and your husband were pleased with the service during your car buying experience. It is great that Steven was nice and provided friendly service. We value your business and we hope that you will visit us again soon. Enjoy your 2019 Kia Sportage! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 30, 2019

Very helpful and courteous Service Department Parkside Kia is the way to go! I had a recall and a defect in the seat of my Sedona. All employees were courteous and helpful with the entire process More

by Nrharper36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Burton, Tracie Russell, Matt Cohen
Jul 01, 2019 -

Parkside Kia responded

Thank you for the positive feedback! We are happy to know that you had a good service experience with us and that our team was courteous and helpful throughout the entire process. It is also wonderful to know that you enjoy our facility and we are happy to have you a part of the Parkside Kia family! We hope to see you again soon. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 30, 2019

Always great service and with a great smile. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. More

by JohnnyKnox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jul 01, 2019 -

Parkside Kia responded

Johnny- Sounds like you had a quality service experience from start to finish, which makes us very happy. Thank you for taking the time to write a review! We are ecstatic to always hear Kristeena, and our team went above and beyond to assist you with a high level of customer service throughout the process. We greatly appreciate your positive feedback and We are looking forward to assisting you again. Thank you, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 29, 2019

Great experience with Philip All went smoothly with Phil and in a timely manner. He was very professinal and took care to answer all our questions. Thank you Friendly staff also More

by nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Jun 29, 2019 -

Parkside Kia responded

Nancy, thank you for the feedback regarding Phil. He will be grateful. We appreciate your visit and hope to see you again soon.

June 29, 2019

Excellent service Excellent staff and service, waiting area is clean and I enjoyed coffee and snacks provided by dealership. Jim was so helpful and easy to work with! More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Jun 30, 2019 -

Parkside Kia responded

Mary, it was a pleasure to work with you. We look forward to any future visits and will let Jim know of your satisfaction. You are welcome to visit at any time.

June 29, 2019

Great service The service department was extremely friendly and made sure that my daughter and I were comfortable while we waited on our vehicle. They kept us updat More

by Laurenr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jun 29, 2019 -

Parkside Kia responded

Transparency is key to customer satisfaction, Lauren. Thank you for allowing us to properly maintain your vehicle. We hope that you will return for a visit soon.

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