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Parkside Kia

Knoxville, TN

4.9
1,530 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,530 reviews

July 11, 2019

Oil change Arrived a few minutes early and was greeted and shown to the waiting area. Car was serviced and completed prior to the estimated time allowed. More

by Kia Care Service
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I dont remember the lady's name that I worked with.
Jul 11, 2019 -

Parkside Kia responded

Thank you for the five stars! We are happy to hear that you were taken care of in such a timely manner. If we can assist you again, please come back at any time. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 11, 2019

EXCEPTIONAL PURCHASE EXPERIENCE at Parkside Kia We try to be that "Educated Consumer = Best Customer”, and do a great deal of homework PRIOR to visiting the nearby Dealership to complete our p More

by Atomic Boomers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Abshire, Linda Justice, Justin Garza
Jul 11, 2019 -

Parkside Kia responded

Hi there, thank you so much for sharing your great feedback with us! We are so happy to hear Steven has gone above and beyond in assisting you with your vehicle needs. It was a pleasure working with you. Congratulations on your new 2018 Kia Sedona SX Minivan! We hope to see you in the future. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 11, 2019

Great Experience Fast and efficient. John Hill was pleasant and knowledgeable. He took great care of which ensured a Truly Exceptional experience. I will recommend Joh More

by timothy.l.coopman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hill
Jul 11, 2019 -

Parkside Kia responded

Hello, we appreciate your fantastic feedback! We will be sure to give your compliments to John and our team. We hope you visit us in the future! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 10, 2019

Phil is the Man Love my new 2020 Kia Soul. I also loved the service provided by Phil. He answered all my questions with great detail and was attentive to all of our r More

by WWalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Jul 10, 2019 -

Parkside Kia responded

Thank you for the great review! We will be sure to thank Phil for providing you with excellent service. Let us know if there is anything else we can help you with. Congrats on your new 2020 Kia Soul and we look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 10, 2019

Detailing is the key! Service took my car to detailing to remove some grease that got on my car seat. Looks like new!! Staff always caring about customer. Keeps customer More

by KPod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Richards
Jul 10, 2019 -

Parkside Kia responded

Thank you for the great review! We are happy to know that you were satisfied with our services. Let us know if there is anything else we can help you with. We definitely look forward to your next visit! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 09, 2019

Service with a smile (and more!) I arrived at my service appt. about 15 min. early, but Tracie immediately greeted me and took me to the very comfortable waiting area. She checked on More

by lynnejenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jul 10, 2019 -

Parkside Kia responded

Thank you for taking the time to share your experience with us! We're delighted to know your service visit went wonderfully with Tracie and our team. Please feel free to reach out if we can assist you with anything in the future! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 05, 2019

2017 Sportage 5000 Service Time I appreciate how polite and knowledgeable everyone was about my car. The concern for my safety while driving my and letting me make the decisions I ne More

by Butterflyfree19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jul 05, 2019 -

Parkside Kia responded

Comfort for our guests is important to us. Thank you for allowing us to assist you. Let us know when we may help in the future.

July 05, 2019

Great Experience My wife and I recently visited Parkside to look at an Optima which they had in stock. We knew that was the car we wanted but this was the first deale More

by Tbyrd
Recommend Dealer
Yes
Employees Worked With
Justin Garza
Jul 06, 2019 -

Parkside Kia responded

Thank you for the excellent review! We are pleased to hear that Courtney offered you a pressure-free experience. Congratulations on your purchase; we look forward to working with you again. Ben Burton General Manager Parkside Kia (865) 531-4000 office

July 04, 2019

Excellent Service Took my Sorento in for an oil change. The very friendly & efficient staff greeted me immediately (Tracie was great!). The oil change took no time at More

by luvmykia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Russell
Jul 05, 2019 -

Parkside Kia responded

Hello and thank you for allowing us to properly maintain your vehicle. Tracie is excellent and will appreciate your review. We look forward to your next visit. Have a great day.

July 03, 2019

Service Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no c More

by Charlie 5956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jul 03, 2019 -

Parkside Kia responded

We truly appreciate your kind comments about our Service Department. Thank you so much for sharing your review, Charlie! Let us know if we can do anything else for you.

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