
Parkside Kia
Knoxville, TN
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Oil change Arrived a few minutes early and was greeted and shown to the waiting area. Car was serviced and completed prior to the estimated time allowed. Arrived a few minutes early and was greeted and shown to the waiting area. Car was serviced and completed prior to the estimated time allowed. More
EXCEPTIONAL PURCHASE EXPERIENCE at Parkside Kia We try to be that "Educated Consumer = Best Customer”, and do a great deal of homework PRIOR to visiting the nearby Dealership to complete our p We try to be that "Educated Consumer = Best Customer”, and do a great deal of homework PRIOR to visiting the nearby Dealership to complete our purchase. We've usually resolved most of our needs and wants...( just between 2 colors )... before attempting that DREADED VISIT to a local Auto Showroom to buy our new car. You'd be surprised how often aggressive Salesmen ignore "real customers" and loose-out to a "sure sale" because of poor attitude, poor manners, or lack of attention. GO FIGURE!!! This was the recent case for abandoning our local NC Kia. We picked up the phone and spoke with STEVEN ABSHIRE (digital sales rep) from Kia Parkside TN; who answered all our remaining questions clearly and honestly. HOME RUN - within quick order and a few Emails, we locked-in the EXACT MODEL in OUR COLOR (the only one around)...a 2018 Kia Sedona SX Minivan - gorgeous Venetian Red and "Loaded". Within days it was delivered to our door in near-by W.NC. NOW THAT'S SERVICE!!! Special thanks to STEVEN ABSHIRE, and his support Staff, for the Sincere, Ethical, Responsive, Knowledgable and Accommodating Service that was well beyond the norm...making speeding our money - almost enjoyable!! - B & A More
Great Experience Fast and efficient. John Hill was pleasant and knowledgeable. He took great care of which ensured a Truly Exceptional experience. I will recommend Joh Fast and efficient. John Hill was pleasant and knowledgeable. He took great care of which ensured a Truly Exceptional experience. I will recommend John and Team to my friends. More
Phil is the Man Love my new 2020 Kia Soul. I also loved the service provided by Phil. He answered all my questions with great detail and was attentive to all of our r Love my new 2020 Kia Soul. I also loved the service provided by Phil. He answered all my questions with great detail and was attentive to all of our requests. He was also very understanding when we had a problem unlocking credit. More
Detailing is the key! Service took my car to detailing to remove some grease that got on my car seat. Looks like new!! Staff always caring about customer. Keeps customer Service took my car to detailing to remove some grease that got on my car seat. Looks like new!! Staff always caring about customer. Keeps customer informed of service progress and makes recommendations about future service. More
Service with a smile (and more!) I arrived at my service appt. about 15 min. early, but Tracie immediately greeted me and took me to the very comfortable waiting area. She checked on I arrived at my service appt. about 15 min. early, but Tracie immediately greeted me and took me to the very comfortable waiting area. She checked on me several times during my service appt., The wait was very reasonable & Tracie went over all the services with me that were performed on my car, including oil change, checking of the brakes, adding wiper fluid, and tire rotation. I even got my car washed! It was my first experience taking my car for service at the dealership where I bought it, I was very pleased with the whole experience! Thanks, Parkside KIA!!! More
2017 Sportage 5000 Service Time I appreciate how polite and knowledgeable everyone was about my car. The concern for my safety while driving my and letting me make the decisions I ne I appreciate how polite and knowledgeable everyone was about my car. The concern for my safety while driving my and letting me make the decisions I need to make. More
Great Experience My wife and I recently visited Parkside to look at an Optima which they had in stock. We knew that was the car we wanted but this was the first deale My wife and I recently visited Parkside to look at an Optima which they had in stock. We knew that was the car we wanted but this was the first dealership. Courtney was very helpful. She answered alot of our questions without making us feel pressured to purchase the vehicle. She introduced us to the Sales Manger who also made us welcomed without feeling pressured to purchase the car. We returned a few days later to make the purchase. Parkside made the purchase easy. We received a great car at a great price. Would purchase from again. More
Excellent Service Took my Sorento in for an oil change. The very friendly & efficient staff greeted me immediately (Tracie was great!). The oil change took no time at Took my Sorento in for an oil change. The very friendly & efficient staff greeted me immediately (Tracie was great!). The oil change took no time at all, plus they did a multi-point inspection. Tracie explained each item and provided me with a printed copy. To top it off, they washed my car and it looked much better when I picked it up than when I took it in! More
Service Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no c Excellent service department with a professional and friendly staff. The waiting area was comfortable with plenty of snacks and drinks that were no charge. Great experience More