
Parkside Kia
Knoxville, TN
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Great Service Experience from Tracie and Matt!! Tracie was great - very personable yet professional. She talked me through the findings of the multi-point inspection and was very patient with me as Tracie was great - very personable yet professional. She talked me through the findings of the multi-point inspection and was very patient with me as I contemplated what I needed to do or postpone. Since the visit turned into more time than I had expected, she arranged a loaner car for me and then kept me informed of the service progress. When I picked the car up, she was very nice as I kept remembering 'one more little thing' about 5 times! Matt was quick to jump in to help get my Bluetooth set up and my car voice back to English since I had somehow switched it to French. :-) Oh, and my car had received a very much needed wash! A great service team all the way around. More
FIRST TIME BUYING A KIA My Husband and I were very pleased at the service we revived when buying our 2019 Kia Sportage we went to the dealer after looking on consumer report My Husband and I were very pleased at the service we revived when buying our 2019 Kia Sportage we went to the dealer after looking on consumer reports to find an SUV that we would like we were sent to this dealer and talked to one of their online employees Steven K Abshire very nice young man we were really not intending on buying on the day we went to the dealer but after test driving and the great deal and friendly service we received we had to say sold! This is only second new vehicle we have ever bought and so far so good no pressure from the dealer at all . More
Always great service and with a great smile. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. I gave five stars because Parkside Kia and their employees deserve it. Im a proud Parkside Kia Rio owner, and Im glad I bought car from Parkside Kia. Employees are always friendly and very courteous. The waiting area is clean with complimentary snacks and drinks. When my Rio is done with a oil change, Kristeena always calls me and lets me know when I dont wait for my Rio. Kristeena always goes over with me what services were done and asks if I have any questions. Im glad I bought my Kia Rio from Parkside Kia, thanks everyone at Parkside Kia! More
Very helpful and courteous Service Department Parkside Kia is the way to go! I had a recall and a defect in the seat of my Sedona. All employees were courteous and helpful with the entire process Parkside Kia is the way to go! I had a recall and a defect in the seat of my Sedona. All employees were courteous and helpful with the entire process. The facility is neat and clean and they have a great waiting area with drinks, seats, snacks and even charging stations for your phone. We have really enjoyed our van and it makes us even more confident in our purchase when we know a top team like Parkside Kia is there to support us when we need them! More
Service Had a good experience. They fixed the issues that were caused due to a recall. Fast and efficient. Will definitely use them again in the future. Had a good experience. They fixed the issues that were caused due to a recall. Fast and efficient. Will definitely use them again in the future. More
Great experience with Philip All went smoothly with Phil and in a timely manner. He was very professinal and took care to answer all our questions. Thank you Friendly staff also All went smoothly with Phil and in a timely manner. He was very professinal and took care to answer all our questions. Thank you Friendly staff also More
Great service The service department was extremely friendly and made sure that my daughter and I were comfortable while we waited on our vehicle. They kept us updat The service department was extremely friendly and made sure that my daughter and I were comfortable while we waited on our vehicle. They kept us updated on our vehicle throughout the visit. More
Excellent service The service department has a very professional attitude. After my car was check the employee came to the waiting room and explained to me what was f The service department has a very professional attitude. After my car was check the employee came to the waiting room and explained to me what was found and the cost to make the repairs. The time I was told to make the repairs was correct. More
Excellent service Excellent staff and service, waiting area is clean and I enjoyed coffee and snacks provided by dealership. Jim was so helpful and easy to work with! Excellent staff and service, waiting area is clean and I enjoyed coffee and snacks provided by dealership. Jim was so helpful and easy to work with! More
New Car Buy The dealership was efficient and accommodating of my concerns and needs in buying a new Telluride. Everyone was friendly and professional that I deal The dealership was efficient and accommodating of my concerns and needs in buying a new Telluride. Everyone was friendly and professional that I dealt with More