
Parkside Kia
Knoxville, TN
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Customer Service Service department-specifically Kristeena-is very friendly and professional. She puts people at ease and explains everything clearly. Also very patien Service department-specifically Kristeena-is very friendly and professional. She puts people at ease and explains everything clearly. Also very patient with questions! She is a credit to your organization! More
Burnished Copper Rides Again! We received an offer letter from Ben Burton and thought we would check it out. I told my husband I was only interested in a Burnished Copper Sportage We received an offer letter from Ben Burton and thought we would check it out. I told my husband I was only interested in a Burnished Copper Sportage. He began discussions with Parkside KIA dealership over a period of about a week. Finally a deal was reached, and we traded our 2017 Burnished Copper Sportage for a 2020 Burnished Copper Sportage! More
Class Act Very professional. Truly exceptional experience. Was able to finalize price and purchase in just a few hours. Staff even held the vehicle for me(ou Very professional. Truly exceptional experience. Was able to finalize price and purchase in just a few hours. Staff even held the vehicle for me(out of state buyer) and stayed late past closing to take delivery. Javier, Maria and Justin are a class act and could not recommend then any more or higher. GA Telluride Owner More
Sales man Phil He knows his cars their features and his main goal was to get me in the right car and very patient. My only complaint would be the car wash was not t He knows his cars their features and his main goal was to get me in the right car and very patient. My only complaint would be the car wash was not the best but inside detail was great. More
Jeremy Guider is way too intrusive We stopped by Parkside Kia on Saturday May 25th to check out the new Telluride- to see the inside of the vehicle and see if it was suitable for our ne We stopped by Parkside Kia on Saturday May 25th to check out the new Telluride- to see the inside of the vehicle and see if it was suitable for our needs as a family. Before he would even take us to the lot to check it out he required ALL of our personal information and ran a credit check. We were in NO WAY going to purchase a vehicle that day and Jeremy knew this from the moment we arrived. Inquiries affect our credit score negatively & this was unnecessary and uncalled for. I would rather drive a great distance to purchase a vehicle ANYWHERE ELSE than support Parkside Kia. Since our visit Jeremy has continued to harass us with multiple phone calls and messages. Later that same day we visited Rusty Wallace Kia on Alcoa Highway and we’re helped by a respectful and extremely helpful sales rep named BJ who did not give us the 3rd degree to test drive a new Sedona. More
Awesome! Ben the general manager negotiated to get me the best possible deal for me to own my first brand new car. Jeff my salesman also made me feel comfortab Ben the general manager negotiated to get me the best possible deal for me to own my first brand new car. Jeff my salesman also made me feel comfortable and eased me through the process. I would definitely recommend this dealership to anyone who wants to be treated fairly. More
Glad it was time to have and oil change One phone call! I called Kristeena, asked if I could bring my car in for oil and filter and a couple of other things. She made the appointment. I had One phone call! I called Kristeena, asked if I could bring my car in for oil and filter and a couple of other things. She made the appointment. I had to be in Knoxville the day before so she said I could drop off my car and then pick it up the day of my appointment when it was ready. She called early, I picked the car up and it was washed and clean. Thanks for making our trips for service fun days. More
Excellent Customer Service!!! Had an appointment for a software update and we couldn't of had a better experience. Teresa was awesome from the time we came to check in to the time Had an appointment for a software update and we couldn't of had a better experience. Teresa was awesome from the time we came to check in to the time we checked out and they performed a complimentary service wash!! I will definitely be coming back!! More
Excellent Service My vehicle is promptly attended to, updates are provided, and usually the vehicle is returned in an hour. Service waiting area is comfy, lots of coffe My vehicle is promptly attended to, updates are provided, and usually the vehicle is returned in an hour. Service waiting area is comfy, lots of coffer and snacks provided. Service representatives are a joy to work with and always make you feel welcome. More
Best ever! Exceptional service! No vultures here, amazing! Savannah was super helpful without high pressure & Brian got me the deal I was looking for. Love my Exceptional service! No vultures here, amazing! Savannah was super helpful without high pressure & Brian got me the deal I was looking for. Love my new Kia from Parkside More