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Parkside Kia

Knoxville, TN

4.9
1,531 Reviews

9929 Parkside Dr.

Knoxville, TN

37922

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Showing 1,531 reviews

June 05, 2019

Customer Service Service department-specifically Kristeena-is very friendly and professional. She puts people at ease and explains everything clearly. Also very patien More

by Maryville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
Jun 06, 2019 -

Parkside Kia responded

Hi, and thank you for the feedback regarding Kristeena. We appreciate your visit and hope that you will return soon. Have a great day.

June 04, 2019

Burnished Copper Rides Again! We received an offer letter from Ben Burton and thought we would check it out. I told my husband I was only interested in a Burnished Copper Sportage More

by coppercargal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (Hill?), Justin Garza, Jeremy Guider
Jun 04, 2019 -

Parkside Kia responded

Thank you for the positive review! We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 04, 2019

Class Act Very professional. Truly exceptional experience. Was able to finalize price and purchase in just a few hours. Staff even held the vehicle for me(ou More

by GA Telluride Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier, Maria, Justin Garza, Jeff Ford, Jeremy Guider
Jun 05, 2019 -

Parkside Kia responded

Congratulations on your Kia Telluride! We truly appreciate your recommendation for each and everyone of our team members. Thank you for sharing and we hope you enjoy your new vehicle. Let us know if we can do anything else for you. We hope to see you again.

June 02, 2019

Sales man Phil He knows his cars their features and his main goal was to get me in the right car and very patient. My only complaint would be the car wash was not t More

by Stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Priester
Jun 03, 2019 -

Parkside Kia responded

Stacey, Thank you so much for taking the time to share your great feedback for our team member. At your convenience, stop back by and we will show you why we are first in customer service with a complementary car wash. We look forward to your next visit. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

June 01, 2019

Jeremy Guider is way too intrusive We stopped by Parkside Kia on Saturday May 25th to check out the new Telluride- to see the inside of the vehicle and see if it was suitable for our ne More

by Bigfamilyshopper
Recommend Dealer
No
Employees Worked With
Jeremy Guider
Jun 03, 2019 -

Parkside Kia responded

Hello, I regret to learn about any miscommunication during your recent visit. Please feel free to reach out to me directly so that we can discuss this further and address your concerns. I look forward to hearing from you. Thank you. Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

May 31, 2019

Awesome! Ben the general manager negotiated to get me the best possible deal for me to own my first brand new car. Jeff my salesman also made me feel comfortab More

by GRB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Garza, Jeff Ford, Ben Burton, Matt Cohen
Jun 01, 2019 -

Parkside Kia responded

Congratulations on your first brand new car! We truly appreciate your recommendation for us and if there is anything else we can do for you, please do not hesitate to let us know. We look forward to any future visits.

May 30, 2019

Glad it was time to have and oil change One phone call! I called Kristeena, asked if I could bring my car in for oil and filter and a couple of other things. She made the appointment. I had More

by VFL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristeena Rutledge
May 30, 2019 -

Parkside Kia responded

Hi there, Thanks for the great review! We can't wait to share your compliments with Kristeena and our team. We hope to see you again in the future! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

May 29, 2019

Excellent Customer Service!!! Had an appointment for a software update and we couldn't of had a better experience. Teresa was awesome from the time we came to check in to the time More

by joejamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
May 29, 2019 -

Parkside Kia responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

May 28, 2019

Excellent Service My vehicle is promptly attended to, updates are provided, and usually the vehicle is returned in an hour. Service waiting area is comfy, lots of coffe More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina
May 29, 2019 -

Parkside Kia responded

Pat, Thank you so much for taking the time to share your excellent comments about your recent service experience. It brings us great joy to learn about your satisfaction. We welcome you again!

May 27, 2019

Best ever! Exceptional service! No vultures here, amazing! Savannah was super helpful without high pressure & Brian got me the deal I was looking for. Love my More

by Rosebudd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savanna Mantooth, Brian Quach
May 27, 2019 -

Parkside Kia responded

Thank you for the positive review and rating! We are happy to know that you were provided with exceptional service and that Savannah was helpful throughout your visit and Brian got you a good deal. We value your business and we look forward to any future visits. Enjoy your car! Best, Ben Burton General Manager Parkside Kia (865) 531-4000 office

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