Parkway Family Mazda

Eric Gomez was the absolute best! I called and told him my situation, and when I came in, he had me approved in no time and I was off in my 2023, Mazda, CX 5. I have been shopping a I called and told him my situation, and when I came in, he had me approved in no time and I was off in my 2023, Mazda, CX 5. I have been shopping at Parkway family Mazda since 2007 and I’ve never been disappointed. More

Great experience at Parkway Mazda with William! Low stress, easy going, and fast. He communicated clearly via text, sent images, and pricing…and had everything ready for me when I got to the dealer Low stress, easy going, and fast. He communicated clearly via text, sent images, and pricing…and had everything ready for me when I got to the dealership. Would definitely recommend! Very Ambouitis Kid! More

I just bought my second vehicle from Parkway Family Mazda/Kia and the experience was outstanding! My sales consultant, Anthony Nicholson, was professional, knowledgeable and did not make any promises t Mazda/Kia and the experience was outstanding! My sales consultant, Anthony Nicholson, was professional, knowledgeable and did not make any promises that he couldn't keep. He was great and willing to work with me until I found what I wanted, which took a while. I also want to acknowledge the sales manage (whose name I unfortunately can't remember) and the Finance Officer, Aaron. We were a bit credit challenged and I commend the dealership folks, who did NOT take the normal course of "doing me a favor" business. NOPE, they genuinely kept me informed on every step during the complete process and we ended up getting a GREAT vehicle at a GREAT price, which they worked to finance for us at a GREAT rate. I had a trade in and the folks at Parkway provided us with a "much more than fair" appraisal, which helped us tremendously. Bottom line is "Complete Satisfaction"! IF you are truly looking for a great vehicle and want to be treated fairly, with respect and like you actually matter (which is hard to find these days), I HIGHLY recommend Anthony and Aaron at Parkway Family Mazda Kia in Kingwood! Truly competent professionals who will treat you like you matter. Many "THANKS" to these gentlemen. It's hard to find these days! More

Joshua Pieper helped me with all my queries, I almost spend 5 hours in the dealership to select my vehicle and they helped me all the way in selecting My Mazda CX-5 carbon edition. I test drove all the t spend 5 hours in the dealership to select my vehicle and they helped me all the way in selecting My Mazda CX-5 carbon edition. I test drove all the trims in CX-5 and finally helped in choosing a trim which caters my need. They gave me a good trade in deal too, ultimately made a happy customer. I will definitely recommend my friends to this dealership. More

Kenneth Lazard did a great job helping me get into my new car. I love my Kia soul. When every other dealership said no he made a way for his dealership to say yes. I’m proud I went to Parkway Mazda car. I love my Kia soul. When every other dealership said no he made a way for his dealership to say yes. I’m proud I went to Parkway Mazda More

Gaspar and Marcos and the entire team at PFM were amazing, very helpful and knowledgeable. The whole experience was very smooth and organized. I will buy here again. amazing, very helpful and knowledgeable. The whole experience was very smooth and organized. I will buy here again. More

Outstanding Experience! I just want to say what a great experience I had at your Dealership. This was my second vehicle I bought and it was just a great transaction. From sta I just want to say what a great experience I had at your Dealership. This was my second vehicle I bought and it was just a great transaction. From start to finish was a very short wait. The staff was outstanding to work with and my sales person, Cedric, was phenomenal. He is very knowledgeable and dedicated to making the sale smooth and without a hitch. Cedric treats you like family, along with all the staff. I really can't say enough good things about Mazda Family Parkway. I highly recommend you using them for your next vehicle purchase. A really huge thank you to Cedric. I'll see you again. Sincerely, Roberto More

BUYING A NEW MAZDA AT PARKWAY FAMILY MAZDA HAD GREAT SERVICE AND THEY REALLY TOOK THE TIME TO GET ME WHAT I WANTED. A VERY SPECIAL THANK YOU TO POLARD,GRANT, AND JOEL. HAD GREAT SERVICE AND THEY REALLY TOOK THE TIME TO GET ME WHAT I WANTED. A VERY SPECIAL THANK YOU TO POLARD,GRANT, AND JOEL. More

Don't buy from this dealership! Go somewhere else! Let me preface this by saying I love Mazda's. I have only ever owned Mazda's. The car is a great buy! But....this dealership is aweful! I had m Let me preface this by saying I love Mazda's. I have only ever owned Mazda's. The car is a great buy! But....this dealership is aweful! I had multiple bad experiences here starting with them giving me the wrong vehicle and not realizing it for a month. To then find out the vehicle that they sold me was a different color. To then having to trade in the said vehicle to buy another to correct the error because they waited so long to figure it out that the car was titled. Once, we received our current vehicle it took them 3 months to title it. My temp plates expired twice. Come to find out the had the needed paperwork the whole time but no one communicates there so the papers were never sent until I called to ask. But between all this chaos and 6 month process they were rude and manipulative and proved that there is no management at this place. No one ever knew what was going on after speaking to numerous people. We would show up and they would not know why we were even asked to come in. The General Managers act like they are God's and really are just big bullies who honestly have no idea what the xxxx is going on. It's a terrible dealership and I am surprised they are still in business especially with the business practices we experienced through the process of getting our issues resolved. My previous Mazda was purchased through Russell & Smith. It was smooth easy and the sales people are wonderful there. Drive the extra miles and purchase from them or any other dealership. Trust me it's worth it. You will save yourself a huge headache, time, and stress! More

DO THE RIGHT THING, PARKWAY FAMILY MAZDA ********BUYER BEWARE********UPDATE 10/25/16: My Honda Pilot I recently purchased on 10/21/16, would not start on Monday 10/24/16, 4 days after it was ********BUYER BEWARE********UPDATE 10/25/16: My Honda Pilot I recently purchased on 10/21/16, would not start on Monday 10/24/16, 4 days after it was delivered to me by Parkway Family Mazda. I took it to Auto Nations Honda of Lewisville to be diagnosed. It was the starter, no big deal BUT they wanted over $600 to replace it AND THEN they proceeded to tell me the vehicle has a main seal leak, a leak at the oil pump and a couple of other things. To have the rear main seal leak fixed would cost over $1400 (fourteen hundred dollars!!!) and oil pump reseal $997. I have the paperwork from Honda of Lewisville to prove this. SHAME ON YOU PARKWAY FAMILY MAZDA!!! Previous review 10/21/16: If I could give this company ZERO stars, I would. I recently purchased a 2005 Honda Pilot online with Parkway Family Mazda. The terms we agreed to after the financing company approved everything was $254 payment per month for 24 months. I have text messages from the sales person, Larry, to back my claim. He was wonderful but the company did not honor the agreement. They overnighted me the paperwork via FexEx. They highlighted the areas in need of a signature. Because a company's word is there credit, I took them at their work and I signed the paperwork where they had highlighted, based off of the terms we had agreed to at $254 per month for 24 months. I have text messages from Larry, the salesperson, to prove this. The finance company called me this morning and said the terms are $247 per month for 30 months. That is NOT what we agreed to. Chris, the finance manager, called and said "there is nothing we can do, you signed the paperwork". I will be seeking legal consultation about this, rest assured. I WANT YOU TO DO THE RIGHT THING AND PAY FOR THE NEEDED REPAIRS YOU KNEW EXISTED WHEN YOU DELIVERED THE CAR TO ME AND TO ALSO HONOR THE FINANCE AGREEMENT WE HAD! THAT'S ALL, JUST DO THE RIGHT THING. More