Parkway Ford Lincoln

Service Everyone I came into contact with was very friendly and helpful. They were ready when I arrived and I only had to wait less than forty five minutes. Everyone I came into contact with was very friendly and helpful. They were ready when I arrived and I only had to wait less than forty five minutes. More

Great service This service department has changed so much I can't say enough. I have always been loyal to Ford but now I am loyal to Parkway also. Previously the This service department has changed so much I can't say enough. I have always been loyal to Ford but now I am loyal to Parkway also. Previously the attitude of some, not all of the service representatives left a lot to be desired, now they treat you with respect and like family. I trust what they do and what they tell me. Great job I would highly recommend Parkway Ford I love my salesman Ryan Goodall and the service department from start to finish. Also recently had some warranty work thanks Lavanna for the speed and care you accomplished getting this taken care of. No hassle, what a dream to know that such great people have your back. More

Oil change Fast and efficient! Great work! Super nice staff. I got right in and the service at the quick service was super fast!! Has a great waiting area where Fast and efficient! Great work! Super nice staff. I got right in and the service at the quick service was super fast!! Has a great waiting area where you can watch the car being worked on! More

Quick and Professional Jered, Josh and team did a great job getting me in and out for my oil change. At the completion, Jered reviewed the items checked to give me a quick r Jered, Josh and team did a great job getting me in and out for my oil change. At the completion, Jered reviewed the items checked to give me a quick review.. Thank You! More

What a difference a dealership can make! After a bad experience at a Ford dealership elsewhere, this one was great! No pressure, no pushing, and they went out of their way to find me the vehi After a bad experience at a Ford dealership elsewhere, this one was great! No pressure, no pushing, and they went out of their way to find me the vehicle I wanted. I couldn't believe the difference in the atmosphere. My husband also purchased a truck here before me and was extremely pleased. They have our business, that's for sure. More

Jered at Quick Lube is awesome I have been to several dealership and Ford QuickLanes. Jered is the best one I've ever dealt with. By far he needs to be recognized for his efforts. I have been to several dealership and Ford QuickLanes. Jered is the best one I've ever dealt with. By far he needs to be recognized for his efforts. More

Great customer service Was well taken care of, customer service was awesome! Took vehicle in for recall service and everything was taken care very easy to work with, and ans Was well taken care of, customer service was awesome! Took vehicle in for recall service and everything was taken care very easy to work with, and answered my every question. More

Quick and easy! Just a routine oil change, but the drive up makes it so easy. Ryan went above and beyond the call to help out with transport. Go Parkway! Just a routine oil change, but the drive up makes it so easy. Ryan went above and beyond the call to help out with transport. Go Parkway! More

Friendly staff to work with Friendly, easy staff to work with. Thourghly knowledgeable about their vehicles. The vehicle was inspected and very clean. Comfortable and clean at Friendly, easy staff to work with. Thourghly knowledgeable about their vehicles. The vehicle was inspected and very clean. Comfortable and clean atmosphere. Easy and fast financing. We are very pleased and excited of the purchase of our new/used 2014 Grand Cherokee. Thank you Parkway Ford Lincoln Dealership! More

A Widow’s first time experience in purchasing a new car. My late husband and I always purchased our cars together during our 43 year marriage. When the time came for me to purchase a new automobile by myse My late husband and I always purchased our cars together during our 43 year marriage. When the time came for me to purchase a new automobile by myself, I actually was terrified. I calmly walked onto the lot at Parkway, Ford Lincoln, strolled through the cars, looking for a Ford fusion. When I was satisfied that I needed help, I walked into the dealership and found Josiah Sparling. He graciously asked if he could be of help and what was I looking for, and so the conversation began. As Josiah spoke to me, he looked me straight in the eye. I was impressed with this mannerism; I was immediately comfortable with him and felt that he truly had my best interest In mind. We went back out onto the lot, Josiah had keys in hand; we got into two different fusions. He explained the difference to me in the trim packages. This is something I was unaware of, and so he made them very clear to me; helping me to understand what I really wanted in a car. Knowing my exact choice was not On the lot, we went back inside and he soon located a car for me. A few days later he called and said my fusion had been delivered. When I arrived at Parkway, my car was inside, clean, and ready for me to drive out. I then met Ron Cihon Who completed the business end of the deal, explaining the purchase price, and the extended warranty. He graciously understood my age, and sold me the extended warranty which I chose. Josiah then sat in my car with me, explaining all of the technology available and how it works. I forgot to mention that he also came to my home, picked me up, returned me to the dealership so that I could bring my car home as I am passing my 2010 Fusion on to a family member. I was extremely impressed with Josiah‘s and Ron’s business manner. They both treated me as a valued customer, rather than an aged member of society who does not matter, which is so often the case with young associates today. Many thanks to Josiah Sparling and Ron Cihon I will highly recommend Them and Parkway, Lincoln Ford. More