Parkway Ford Lincoln
Dover, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
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Showing 1,364 reviews
Worst service I’ve ever had. Waited for months to have a spare key made and still don’t have one because your people don’t know how to do there job correctly. So therefore I will Waited for months to have a spare key made and still don’t have one because your people don’t know how to do there job correctly. So therefore I will be taking my business elsewhere. More
Super thankful for the effort they put in to get me a newer SUV! They went ABOVE and BEYOND to meet every single need I had to ensure I got the best deal possible. newer SUV! They went ABOVE and BEYOND to meet every single need I had to ensure I got the best deal possible. More
Friendly staff with good customer service. My truck was finished in plenty of time and no worries for future issues. My truck was finished in plenty of time and no worries for future issues. More
The service was great! Customer service is great! They keep you updated on how things are going. Customer service is great! They keep you updated on how things are going. More
From the moment I walked in the door Rachael greeted me with a smile. George, the service manager was helpful explaining everything to me in detail. David the Technician explained was going on with my ve with a smile. George, the service manager was helpful explaining everything to me in detail. David the Technician explained was going on with my vehicle and showed me pictures. During my visit I had my two granddaughters with me. Rachael was so helpful showing me the kids area that they have. I would highly recommend Parkway, everyone made me feel so comfortable and my Car is running great. Thank you More
Work not done correct the first time and the correct problem were not addressed at all problem were not addressed at all More
It was easy to set up appointment And they sent me a reminder so I wouldn’t forget and Rachel was my service representative was very friendly and knowledgeable about what I needed and future P/M recomme reminder so I wouldn’t forget and Rachel was my service representative was very friendly and knowledgeable about what I needed and future P/M recommended More
Quick service has change to the point this is not a one stop shop for simply changing oil and fuel filters. Customer focus was shifted to technical terms like certified tech needs involvement for this appl stop shop for simply changing oil and fuel filters. Customer focus was shifted to technical terms like certified tech needs involvement for this application and cost just went up from what it was 15,000 miles ago or two months. Never even ran truck through the car wash when complete and they were asked too. Disappointed with this visit and service seeing I have been getting this work done at this dealership since purchase of this vehicle in 2020. I have purchased most of my new vehicles from this dealership and I am questioning if I continue this support of this local business. More
The service was great and the time was very done in a time that they said would be done time that they said would be done More
Was not impressed at all with the service department. I have been a custom for years purchasing several vehicles. The place seems overwhelmed and couldn’t even remember that they had worked my vehicle I have been a custom for years purchasing several vehicles. The place seems overwhelmed and couldn’t even remember that they had worked my vehicle in the past. Tried to my issue and the gentleman was focused on one thing and refused to listen what we were saying More