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Parkway Ford Lincoln

Dover, OH

Overview
Employees
Reviews
Vehicles
4.1
1,464 Reviews
WE CARE At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs. WHAT WE OFFER At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
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311 Commercial Pkwy

Dover, OH

44622

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Showing 1,464 reviews

April 29, 2026

Brady was awesome to work with and he made the buying experience easy. I can’t say enough about Parkway Ford and its outstanding staff! More

by T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brady Seymour
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Apr 29, 2026 -

Parkway Ford Lincoln responded

Thank you for taking the time for giving us a 5-star review. This means a lot to us and we appreciate your business. Thanks again and looking forward to seeing you soon.

September 05, 2025

Roy's did a real good job showing us around and letting us test drive what we want! More

by Jamie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Neira
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Sep 24, 2025 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

November 22, 2024

First service of new bronco; scheduled on line and was quickly serviced...need better coffee! More

by Valley2525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Parkway Ford Lincoln responded

Thanks for your feedback on the service on your bronco and also thank you for the feedback on our coffee. I will mention that to leadership.

September 19, 2024

My car has had grease on the steering wheel and driver's seat. After getting my oil changed they don't wash my car like they have before! I drive almost an hour to get my oil changed! Customer service could More

by todddawn67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josiah Sparling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sunderlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

September 17, 2024

Friendly with knowledge of what they are selling. All in all a good experience and i would come back again. Glad i stopped to look around and found what i was looking for. Excellent folks ! More

by oldbarn1872
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 16, 2024

I would recommend this dealership to anyone. Blake was great he got us approved when noone else could More

by donnaandtim6572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

September 11, 2024

Josiah, Tina and Trevor are all 3 an asset to Parkway Ford Lincoln. It was a great experience purchasing, financing and the main reason we bought here is the service department! More

by mpgcadizohio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josiah Sparling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina in finance 5 star
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Sep 13, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on Josiah, Tina, Trevor, and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

September 10, 2024

Recently purchased vehicle in for service for 2nd time in month. Service does not perform well nor communicate with their customers. They also push off warranty work as it brings no revenue for the business. More

by llehmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trevor Sunderlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Parkway Ford Lincoln responded

We regret to hear of your experience you had at our location. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (330) 343-6681 so we can work towards a resolution.

September 10, 2024

Scheduled appointment was on time,work performed professionally. Found problem with battery and was able to purchase and install new one. More

by imatope51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our service team and your review of our store. We appreciate your business and look forward to serving you again. When you are ready for next service, please give call us at 330-343-6681. Have a great day!

September 07, 2024

Parkway Ford has a decent selection of trucks the sales staff are good to work with overall good buying experience would highly recommend More

by andrewfordtruck79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carroll
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Keim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Parkway Ford Lincoln responded

Hi Andrew, Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

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