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Parkway Ford Lincoln

Dover, OH

Overview
Employees
Reviews
Vehicles
4.2
1,464 Reviews
WE CARE At the Parkway Auto Superstore we believe that your car shopping experience should be hassle free and enjoyable. We are Superstore Large and Small Enough to Care. Our professional, friendly sales team is committed to serving our customers to the fullest and we take pride in helping you find the perfect vehicle that meets your needs. WHAT WE OFFER At the Parkway Auto Superstore we are just that, a SUPERSTORE! We are here to serve you with a full line of Ford, Lincoln, Chrysler, Dodge, Jeep and Ram vehicles. With an extensive inventory of new, preowned and certified preowned vehicles you are sure to find what your looking for. Your purchase comes with peace of mind knowing we offer competitive financing rates through various lending institutions and full service care for your vehicle after the sale.
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311 Commercial Pkwy

Dover, OH

44622

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Showing 1,464 reviews

January 27, 2024

F150 had recall and warranty work to be done. Refused to do warranty work. Poor More

by roy23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Fleischman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2024 -

Parkway Ford Lincoln responded

Hi Roy, Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

January 26, 2024

Friendly, efficient, knowledgeable and helpful. I had questions about the level of service I needed and they helped me with answers I understood. More

by gaz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lube area, don't remember name
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Jan 26, 2024 -

Parkway Ford Lincoln responded

Thank You !

January 25, 2024

Quick service, nice staff, good work, will be back for more work when needed thanks More

by nwood884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
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Jan 25, 2024 -

Parkway Ford Lincoln responded

Thank You !

January 24, 2024

Great service as usual. Been coming here for past 3 years and always have a good experience. More

by mossrobert1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lane
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Jan 31, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

January 22, 2024

Friendly and helpful service department. Work was diagnostic in nature and went longer than expected. More

by lonhersh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
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Jan 23, 2024 -

Parkway Ford Lincoln responded

Thank You !

January 19, 2024

The young man,Ty, is a big asset to the Quick Lane . He was working short handed and seemed to keep things flowing….which is important to the customers who visit your establishment. Between the on More

by Happyjackv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, George Scott
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Jan 19, 2024 -

Parkway Ford Lincoln responded

Thank You! we appreciate you!

January 18, 2024

I brought my vehicle in for a factory recall only to realize I made a mistake of bringing it in a week early. Realizing my error, I had no problem to bring it back at the regularly scheduled time. How More

by Randy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
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Jan 19, 2024 -

Parkway Ford Lincoln responded

Thanks Randy, we appreciate you!

January 17, 2024

The did a great job in scheduling my oil and making sure my car was properly serviced. As I also needed to have my tires properly inflated. More

by johnrgartrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q Q, George Scott
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Jan 19, 2024 -

Parkway Ford Lincoln responded

Thanks John, we appreciate your business.

January 17, 2024

George and Q did a good job keeping me informed throughout the repair process. They understood what the problem was and worked with me to fix the issue. I appreciate their patience every time I ask More

by karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica in Administration , Q Q, George Scott
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Jan 17, 2024 -

Parkway Ford Lincoln responded

Hi Karl, Thank you for your feedback on George, Q, and our team. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

January 15, 2024

Great people to work with meeting and answering all questions and concerns while servicing my vehicle More

by kingsown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Rick Crone, George Scott
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Jan 17, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Happy New Year from all of us at the Parkway Auto Superstore!

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