
Parkway Ford Lincoln
Dover, OH
Filter Reviews by Keyword
By Type
Showing 1,462 reviews
Your dealership needs to treat the need for service on leased vehicle more seriously, rather than telling your customers that there is nothing they can do right now, or talk to a supervisor. I strongly f leased vehicle more seriously, rather than telling your customers that there is nothing they can do right now, or talk to a supervisor. I strongly feel, if it were not for the Lincoln concierge, I probably still be waiting for my car to be fixed. Not dealing with my needs immediately is just poor customer service. More
Went to get my oil changed! The QL was able to get my vehicle in to service. Josh and Cody made sure my Jeep was serviced correctly The QL was able to get my vehicle in to service. Josh and Cody made sure my Jeep was serviced correctly More
Paid for my key fob batteries to be replaced and the work was not done. And it appears they can’t figure out what’s wrong with my car and tried to get me to replace an unnecessary expensive part. was not done. And it appears they can’t figure out what’s wrong with my car and tried to get me to replace an unnecessary expensive part. More
Very prompt, clean, friendly Called to let me know when the part would be in and let me know how long it would take to fix the vehicle. Called when the vehicle was done. Answered all my questions. the part would be in and let me know how long it would take to fix the vehicle. Called when the vehicle was done. Answered all my questions. More
It was 2 hours for an oil change. I can do it myself in 20 minutes. They need to take appointments so I don’t have to waste a huge portion of my day I can do it myself in 20 minutes. They need to take appointments so I don’t have to waste a huge portion of my day More