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Parkway Ford Lincoln - Service Center

Dover, OH

4.1
986 Reviews
Call Service Center (330) 343-6681

986 Reviews of Parkway Ford Lincoln - Service Center

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April 23, 2024

The service manager and staff were incredibly professional, efficient, and went above and beyond expectations! More

by Colton Pringle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Sunderlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Parkway Ford Lincoln responded

Hi Colton, Thank you for working with our Service Team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

Helpful
April 11, 2024

didnt do nothing and they had my car for two days. they gave nothing but excuses More

by bakerydude1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Crone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Sunderlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the service manager and I can have him reach out to you.

Helpful
April 09, 2024

Friendly staff. Tim did a good job and was very kind. Good about making my issue resolved. Worked to resolve my issue right after having to come back. More

by soea_roth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim did a great job, George Scott
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Apr 09, 2024 -

Parkway Ford Lincoln responded

Thank you for working with our team. Also, thank you for taking the time to give us your feedback and review. We appreciate your business and hope you have a great day!

Helpful
April 09, 2024

Always a friendly serviceperson who keeps you informed about the progress. I feel like their assessment of my service is honest and fair. More

by cfinley240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Apr 09, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
April 08, 2024

Cleanest and most organized dealership I’ve ever been in. Best mannered employees. Went in for service and would highly recommend. More

by debleech_5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Apr 09, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
April 04, 2024

A young gentleman made a new key and programed the key for my daughter's car. He was very kind and knowledgeable. More

by tbdoane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Apr 09, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
April 02, 2024

We were t able to make appt rather told we had to use express garage for oil change. Arrived at 9am and had to wait 2 hours to get this We definitely will be looking for another Avenue to get oil chang More

by steelersbrowns
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Apr 04, 2024 -

Parkway Ford Lincoln responded

Thanks for bringing this matter to our attention. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

Helpful
April 02, 2024

Great friendly service! I have recommended you in the past and will recommend them again. More

by browningjulia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Apr 04, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
March 30, 2024

Would have a great experience if vehicle was totally finished when we were supposed to pick up. But wasn't completed. More

by JOHNDOBSON68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Scott
Report | Print
Apr 04, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please let us know if you would like to speak with the general manager and I can have him reach out to you.

Helpful
March 30, 2024

Just finished with my 3rd lease with Tim Bickford at Chrysler Dodge Jeep Ram Parkway. Highly recommend the entire Parkway team. 2024 Bighorn Ram 1500 hemi etorque love it vroom vroom!! More

by lumpyy1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Bickford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Parkway Ford Lincoln responded

Thank you for your feedback on our team and your review of our store. We appreciate your business and look forward to serving you again. If you have any questions or want to schedule service, please call us at 330-343-6681. Thank you for being a part of the Parkway Auto Superstore Family! Have a great day!

Helpful
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