Parkway Ford Lincoln - Service Center

Issues with 2017 Renegade I went to the dealership because of two issues. One being my blind spot monitor and the other being my back up camera. They said they corrected both, I went to the dealership because of two issues. One being my blind spot monitor and the other being my back up camera. They said they corrected both, but I am still having both issues. Not feeling good about the dealership. More

Excellent service Great service, good group of service advisors, time of service was good. Very knowledgeable, very polite. They kept me informed of what was going on w Great service, good group of service advisors, time of service was good. Very knowledgeable, very polite. They kept me informed of what was going on with my vehicle. More

Employees made sure all recalls were handled Always a pleasure. My only complaint would be that I scheduled some recall fixes a month in advance and my parts weren't ready so the car was there Always a pleasure. My only complaint would be that I scheduled some recall fixes a month in advance and my parts weren't ready so the car was there for more than 2 days & my family had to play musical cars. I would definitely recommend Parkway to others for exceptional service. More

Quick and honest I brought my explorer in on a very busy Saturday and they advised me they were scheduled out for a while for service, but they would give it a look an I brought my explorer in on a very busy Saturday and they advised me they were scheduled out for a while for service, but they would give it a look and call me on Monday or Tuesday. I ended up receiving a call that my car was fixed on Monday. Everyone was very informative and friendly! Definitely using them for our Ford Service moving forward. More

Everything was great! Service and the service crew! We wil Got us in quickly and did everything we needed !! It was raining and instead of being the car around they left me get in, in the garage! Got us in quickly and did everything we needed !! It was raining and instead of being the car around they left me get in, in the garage! More

Easy,convenient ,friendly They set me up in a comfortable room with some dank hot cocoa. Everyone greeted me as I waited on my car to be fixed. Overall great experience They set me up in a comfortable room with some dank hot cocoa. Everyone greeted me as I waited on my car to be fixed. Overall great experience More

Service Center I was having terrible problems getting my Jeep repaired and getting in the parts for my limited edition model. Rico was the only employee in Sales who I was having terrible problems getting my Jeep repaired and getting in the parts for my limited edition model. Rico was the only employee in Sales who gave me an actual answer as to what was going on with my vehicle and the parts situation. He treated me like family and gave me advice about where I should go from that point with my vehicle and ultimately pointed me to a resolution that I am more than pleased with. I can't thank him enough for calling me back when he said he would and helping me resolve a terrible situation. More

Service Center Great Service Center. They do great work in a timely manner. Pricing is a little high. Estimates given are always on the high side for my budget. Too Great Service Center. They do great work in a timely manner. Pricing is a little high. Estimates given are always on the high side for my budget. Too bad there isn't an appreciation program for long term faithful customers. More

Good service Helpful fast and friendly service. Very helpful in getting the correct tires and the rebates for them. Tires were installed in good time and recomme Helpful fast and friendly service. Very helpful in getting the correct tires and the rebates for them. Tires were installed in good time and recommended alignment was done in good time. More

Very nice & professional!! Everyone in the service department is super nice, very professional and they kept me up to date on what was going on with my repairs. Everyone in the service department is super nice, very professional and they kept me up to date on what was going on with my repairs. More