Parkway Toyota of Boston

I have waited several months to do this, however, Prime Toyota is the best. My mother in law was interested in a new Camry, she went all by herself to Boch Toyota in Norwood, she had a terrible experience. Toyota is the best. My mother in law was interested in a new Camry, she went all by herself to Boch Toyota in Norwood, she had a terrible experience. ON her way home she stopped at Prime and met Patrick Chawan, the salesperson, a great kid and very informative, before she left, the general manager, Dave Laliberte came over to thank her for coming in, he gave her his card with his personal cell number. Me, the good son in law got involved to get her the best deal, I figured I would go right to the top, so I called Dave the gm, he answered right away, we were able to hammer out a deal on the phone, the next day we went in to pick up the car. Mac Mcrae helped us with our paperwork and we were at the dealership for only 45 minutes. Yesterday, I brought her car in for the 1st service, was helped by Pat Rose and left within a half hour. Prime Toyota may not be the biggest dealer, but customer service, selection and price were great and my service experience was excellent.Kudos to Dave Laliberte and his team, they are the BEST. It's nice to have a great car experience for a change. More

I recently went to a Pancake Breakfast with Santa that Prime in Dedham, Ma. had. A sales associate was walking around just saying "Hi" and my husband decided to ask him a question. The man was very plea Prime in Dedham, Ma. had. A sales associate was walking around just saying "Hi" and my husband decided to ask him a question. The man was very pleasent and helpful and my husband went to talk with him after breakfast. My husband explained our situation to him...that we were leasing with another company and our lease was not up until August 2009. Stanley still took the time to talk with him and myself later. I actually test drove a car. Stanley knew we would not be buying or leasing anything for SEVERAL months but still made us feel just as important as if we were buying or leasing the car that day. I appreciate his time and would definitely like to do business with Prime in the future. I of course would ask for Stanley. Thank you, Mary Jean Naddaff/Von Schoppe More

I had been looking for a used vehicle for a couple weeks. I only had 12,000 to spend and I went to 3 different dealers one of which was Prime Toyota. The other 2 dealers made me feel like my money was not I only had 12,000 to spend and I went to 3 different dealers one of which was Prime Toyota. The other 2 dealers made me feel like my money was not enough to purchase a vehicle worth while. I went into Prime Toyota and was greeted right away with a smile and a hand shake (something that didnt happen at the other 2 dealers) I explained with hesitation that I only had 12,000 to spend. Mile L. said "That is fine and started showing me the cars that were in my price range" I felt very relaxed and at ease. When it came down to do the payments, the part that makes you nervous, The General Manager Dave Laliberte came out and thanked me for comming in. I was very impressed by this! We agreed on 12,000 and my payments were exactly where I wanted to be. I then went into the business office with Mac M. He was so professional and kind. The whole experience at this dealership was great. I would refer anyone I know to this place. Friendly, price was great and the employees went beyond there call of duty!!! Thank you Prime Toyota. More

I was referred to Prime Toyota by a friend who was delighted by their customer service, large selection and prices. The sales rep was very friendly and answered all my questions. He worked with me unt delighted by their customer service, large selection and prices. The sales rep was very friendly and answered all my questions. He worked with me until i found exactly what i was looking for. He showed me the service area and explained the benefits i have with my vehicle guarantee. The finance manager was also very helpful and helped me understand the paperwork and made me feel very comfortable. More

I went to Prime looking for a Toyota Rav 4. I was thinking of a used one, but I got such a good leasing deal, I got a brand new one! The salesman, Felix, knew the product well, and took time to expl thinking of a used one, but I got such a good leasing deal, I got a brand new one! The salesman, Felix, knew the product well, and took time to explain the features on the car. I was glad the whole experience was low pressure, and I got the car I really wanted. More

I owned a 2000 Toyota 4 runner which I purchased from Boch back in May of 2000, the first oil change I had to have done I went to Boch for service and they were the worst....waited over 3 hours for an oi Boch back in May of 2000, the first oil change I had to have done I went to Boch for service and they were the worst....waited over 3 hours for an oil change the men were jerks to me. So I said to myself never again. One of my friends mentioned to me about Clair Toyota now known as Prime Toyota Route One Dedham for service so I started taking my 4 runner to Clair. January of 2008 Clair was bought out by Prime then next time I went into Prime there were a number of new faces. When I went into service Tracy was one of the new members in service and she was just the best...I needed new brake pads and an oil change my car was going to be tied up for about 3 hours she must of look at the expression on my face and said I have a loaner car for you....lets do the paper work and I will have you out of here in 5 mins.....she was the best....wish I could be treated like that everywhere I go. When I went back to pick up my vehicle Tracy told me that it was just being washed and it would be ready in 5 min.....so I started to look around in the showroom and there happen to be new 4 Runner which of course I fell in love with. That is when Caio came over and introduced himself to me, very nice, relaxed and professional.....I did not feel pressured....Caio was there to help me if I was buying or not. I told him that I needed to buy a new vehicle very soon and I wanted to stick with the 4 runner. Caio was very knowledgeable of the 4 runner....he asked me what I would like in to have for features, color and said he had one available. Caio pulled it up and of course I fell in love, told him that I needed to bring my husband back to show him. Caio went into see his General Manager Dave....then came back out and said that I could take the vehicle home to show my husband. How nice is that! So I took the 4 runner home and came back with my husband in the vehicle later in the evening. We worked with Caio to get the best price.....and he was a pleasure through the whole process....if anyone can believe this I actually enjoyed buying this vehicle....working with Caio and Prime Toyota was an absolute joy. I gave Prime Toyota of Dedham Route 1 this rating because everyone from Service, Sales and Finance were a joy to deal with.....buying a car had never been so easy or enjoyable. More

I had been at several dealerships looking for a used car and I didnt have alot of money to spend... Only 12,000. Every where I went I felt like the people at the dealershop thought that my money wasnt wort and I didnt have alot of money to spend... Only 12,000. Every where I went I felt like the people at the dealershop thought that my money wasnt worth what I wanted. When I went into Prime Toyota I was greeted with a professional greeting by Mike L. Along with this greeting he smiled and made me feel at ease (at every other dealer I had a very nervous feeling.) I told him I only had 12,000 to spend and I wanted a vehicle that was reliable, dependable and good on gas. He suggested a used Toyota Corolla. I really didnt know what I wanted for a vehicle but I decided to trust this sales person. I drove the Corolla and fell in love with it. Upon going into the dealership I was very nervous because I know that it was time for the worst part of car shopping! But something that made me feel better was that the price was on the windshield so I knew what they wanted me to pay for the vehicle. (other dealerships this was a big surprise and made me feel very uneasy.) When I went to sit at the sales persons desk the General Manager (Dave Laliberte) came over and thanked me for comming in and said if there was anything he could do to help please just ask, and he handed me his business card. I was very impressed because he didnt have to take the time to introduce himself to me as the customer. The back and forth over price was really easy. Pretty much what you see is what you get at this dealership and Mike L. was not pushy at all. Next I went into the Business offic with Mac M. He was so professional and once again put me at ease and made sure my vehicle payment where exactly where I was comfortable. I have to say that this dealership went about and beyone there call of duty and I would certainly recommend them to anyone I know. The sales staff, management and price was exactly what I was looking for in my search for a vehicle. More

I would like to share my experience at Prime Toyota Of Boston with you. It all started when the wife and i decided to buy a minivan to satisfy the needs of our growing family. After a long search of three Boston with you. It all started when the wife and i decided to buy a minivan to satisfy the needs of our growing family. After a long search of three dealerships we finally ended up attending prime Toyota in west Roxbury after a friend recommended it. The moment we parked, we were greeted by Stan, and welcomed into the dealership. We were asked a few questions, and after a few minutes, Stan pulled up the car we requested. The salesman was very knowledgeable about the van, and answered all our questions with confidence. Stan accompanied us on a long test drive; we were never rushed. When we came back to the dealership and decided to purchase the van, the transaction was very straight forward and simple, no hassle, no pressure what so ever. We got a great deal on the car. When i mentioned that i have some credit issues and that i was worried about the finance rate and getting approved, Pablo the business manager tolde me not to worry. He helped shop for the best rate for us (3% lower than the other dealerships). On our way out the manager Joe thanked us for our business and asked us about our experience. The whole transaction was really short and simple. The next day, Stan was kind enough to pick me up from my house so i ca n drive the van back home. Stan took the time to go over the instrumentation of the car again in detail. Everything was ready, the car looked great and everything was delivered as promised. Everybody was wonderful and very helpful, i would recommend prime Toyota for everyone. More

I spent some time driving around to visit the big guys and found that they were pretty rude and expected me to just hand over my money to them. I guess that they get a lot of people who believe whatever t and found that they were pretty rude and expected me to just hand over my money to them. I guess that they get a lot of people who believe whatever they read and dont ask a lot of questions, so I saw an ad for prime in the paper and went down they seemed to have alot of cars so when i parked at the dealership I was met promptly at the door by a young man named patrick who assured me that he would help me pick out the best car at the best price ok I said point me in the right direction I let him lead and was amazed that after all the research that i did online he knew the same stuff, anyway after helping me pick out my new camry we sat down and negotiated a price with the help of joe in the office and this guy mac who was a business guy but really friendly, anyway if i ever get another car or one of my friends is i will send them to these guys More