Parkway Toyota of Boston

I owned a 2000 Toyota 4 runner which I purchased from Boch back in May of 2000, the first oil change I had to have done I went to Boch for service and they were the worst....waited over 3 hours for an oi Boch back in May of 2000, the first oil change I had to have done I went to Boch for service and they were the worst....waited over 3 hours for an oil change the men were jerks to me. So I said to myself never again. One of my friends mentioned to me about Clair Toyota now known as Prime Toyota Route One Dedham for service so I started taking my 4 runner to Clair. January of 2008 Clair was bought out by Prime then next time I went into Prime there were a number of new faces. When I went into service Tracy was one of the new members in service and she was just the best...I needed new brake pads and an oil change my car was going to be tied up for about 3 hours she must of look at the expression on my face and said I have a loaner car for you....lets do the paper work and I will have you out of here in 5 mins.....she was the best....wish I could be treated like that everywhere I go. When I went back to pick up my vehicle Tracy told me that it was just being washed and it would be ready in 5 min.....so I started to look around in the showroom and there happen to be new 4 Runner which of course I fell in love with. That is when Caio came over and introduced himself to me, very nice, relaxed and professional.....I did not feel pressured....Caio was there to help me if I was buying or not. I told him that I needed to buy a new vehicle very soon and I wanted to stick with the 4 runner. Caio was very knowledgeable of the 4 runner....he asked me what I would like in to have for features, color and said he had one available. Caio pulled it up and of course I fell in love, told him that I needed to bring my husband back to show him. Caio went into see his General Manager Dave....then came back out and said that I could take the vehicle home to show my husband. How nice is that! So I took the 4 runner home and came back with my husband in the vehicle later in the evening. We worked with Caio to get the best price.....and he was a pleasure through the whole process....if anyone can believe this I actually enjoyed buying this vehicle....working with Caio and Prime Toyota was an absolute joy. I gave Prime Toyota of Dedham Route 1 this rating because everyone from Service, Sales and Finance were a joy to deal with.....buying a car had never been so easy or enjoyable. More

I had been at several dealerships looking for a used car and I didnt have alot of money to spend... Only 12,000. Every where I went I felt like the people at the dealershop thought that my money wasnt wort and I didnt have alot of money to spend... Only 12,000. Every where I went I felt like the people at the dealershop thought that my money wasnt worth what I wanted. When I went into Prime Toyota I was greeted with a professional greeting by Mike L. Along with this greeting he smiled and made me feel at ease (at every other dealer I had a very nervous feeling.) I told him I only had 12,000 to spend and I wanted a vehicle that was reliable, dependable and good on gas. He suggested a used Toyota Corolla. I really didnt know what I wanted for a vehicle but I decided to trust this sales person. I drove the Corolla and fell in love with it. Upon going into the dealership I was very nervous because I know that it was time for the worst part of car shopping! But something that made me feel better was that the price was on the windshield so I knew what they wanted me to pay for the vehicle. (other dealerships this was a big surprise and made me feel very uneasy.) When I went to sit at the sales persons desk the General Manager (Dave Laliberte) came over and thanked me for comming in and said if there was anything he could do to help please just ask, and he handed me his business card. I was very impressed because he didnt have to take the time to introduce himself to me as the customer. The back and forth over price was really easy. Pretty much what you see is what you get at this dealership and Mike L. was not pushy at all. Next I went into the Business offic with Mac M. He was so professional and once again put me at ease and made sure my vehicle payment where exactly where I was comfortable. I have to say that this dealership went about and beyone there call of duty and I would certainly recommend them to anyone I know. The sales staff, management and price was exactly what I was looking for in my search for a vehicle. More

I would like to share my experience at Prime Toyota Of Boston with you. It all started when the wife and i decided to buy a minivan to satisfy the needs of our growing family. After a long search of three Boston with you. It all started when the wife and i decided to buy a minivan to satisfy the needs of our growing family. After a long search of three dealerships we finally ended up attending prime Toyota in west Roxbury after a friend recommended it. The moment we parked, we were greeted by Stan, and welcomed into the dealership. We were asked a few questions, and after a few minutes, Stan pulled up the car we requested. The salesman was very knowledgeable about the van, and answered all our questions with confidence. Stan accompanied us on a long test drive; we were never rushed. When we came back to the dealership and decided to purchase the van, the transaction was very straight forward and simple, no hassle, no pressure what so ever. We got a great deal on the car. When i mentioned that i have some credit issues and that i was worried about the finance rate and getting approved, Pablo the business manager tolde me not to worry. He helped shop for the best rate for us (3% lower than the other dealerships). On our way out the manager Joe thanked us for our business and asked us about our experience. The whole transaction was really short and simple. The next day, Stan was kind enough to pick me up from my house so i ca n drive the van back home. Stan took the time to go over the instrumentation of the car again in detail. Everything was ready, the car looked great and everything was delivered as promised. Everybody was wonderful and very helpful, i would recommend prime Toyota for everyone. More

I spent some time driving around to visit the big guys and found that they were pretty rude and expected me to just hand over my money to them. I guess that they get a lot of people who believe whatever t and found that they were pretty rude and expected me to just hand over my money to them. I guess that they get a lot of people who believe whatever they read and dont ask a lot of questions, so I saw an ad for prime in the paper and went down they seemed to have alot of cars so when i parked at the dealership I was met promptly at the door by a young man named patrick who assured me that he would help me pick out the best car at the best price ok I said point me in the right direction I let him lead and was amazed that after all the research that i did online he knew the same stuff, anyway after helping me pick out my new camry we sat down and negotiated a price with the help of joe in the office and this guy mac who was a business guy but really friendly, anyway if i ever get another car or one of my friends is i will send them to these guys More

Great dealership. Our salesman Nick was very laid back and low pressure, took us out for a couple of test drives in a Prius and a Camry hybrid. They had the car we wanted with the trim we were looking fo and low pressure, took us out for a couple of test drives in a Prius and a Camry hybrid. They had the car we wanted with the trim we were looking for and were willing to negotiate a fair price. Parts department did a fine job installing Sirius Satellite Radio. Financing was able to get us a great rate on the loan. More

I had been looking for a corolla for quite a while and also I had been shopping around for a while. I got in touch the the Sales person from Clair. Amit was very helpful and courteous. He understood what also I had been shopping around for a while. I got in touch the the Sales person from Clair. Amit was very helpful and courteous. He understood what we were looking for. No pressure all good sales. More

Purchased last car thru MassBuy.com but the 2 dealers has a1.0 rating on this site so I saw Clair has a 4.9 rating so I thought I'd give them a try.Been looking for 6 months for a Tacoma. Got a 2007 for $4 a1.0 rating on this site so I saw Clair has a 4.9 rating so I thought I'd give them a try.Been looking for 6 months for a Tacoma. Got a 2007 for $4500 under asking. Took less than an hour.Pravin has a good sense of humor & the whole staff was more than friendly. Now I know why they received a 4.9 out of a 5. Just plain old good service from A to Z. You can't go wrong here. Bob W. Milton More

Amit Shakya was very patient, and bent over backwards to work with us in our purchase of a Toyota Prius Touring Edition, a very hard car to find. He really went the distance with us to not only find the ca work with us in our purchase of a Toyota Prius Touring Edition, a very hard car to find. He really went the distance with us to not only find the car for us, but then to give us a fair price. No pressure, no hype, just extraordinary help, consideration, and courtesy as we needed it. Then, when we had made our decision, he outlined exactly what we needed to do, and what we needed to bring with us when we went to pick up our new "baby". And even though he had to meet a prior appointment with another customer, he never once made us feel like we were in an assembly line! Then Mike Turin smoothed out the paperwork process so we were in and out of the dealership and driving home in our new Prius within half an hour! We could not have been more pleased with the experience, especially when you consider all the horror stories one often hears about car dealerships with the often high pressure tactics and long waits for paperwork to finally go through. None of that with Amit, Mike, and Clair Toyota! We could not be happier with our experience! More

First time new car-buying experience was a complete success. Had e-mailed over 9 dealerships for quotes on 2007 Rav4. Clair came back with the lowest price by far. Amit is very professional as well as success. Had e-mailed over 9 dealerships for quotes on 2007 Rav4. Clair came back with the lowest price by far. Amit is very professional as well as extremely knowledgeable about the product he sells. For a quick,no-hassle,pressure free buying experince go to Clair. Do yourself a huge favor and deal with Amit. More