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Parkway Toyota of Boston

West Roxbury, MA

4.7
1,416 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,416 reviews

January 08, 2026

I just had a great experience purchasing a new RAV4 Hybrid at Parkway Toyota Boston. My sales person, Arolodo Barcelos, took care of my every question and need and made my purchase stress free. The res More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arolodo Barcelos
Jan 13, 2026 -

Parkway Toyota of Boston responded

Larry, we are pleased that our Sales Team ensured a great purchasing experience for you here at Parkway Toyota of Boston. We appreciate your recommendation and kind words, and congratulations on your new RAV4 Hybrid. Thank you for choosing Boston's premier dealer.

January 06, 2026

One of the best person I got to meet and it was very helpful and friendly to talk and he always helped with each of my questions so good dealer Jean was the person from whom I bought my 2nd car thanks f More

by Deepaksingh66923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Parkway Toyota of Boston responded

We appreciate your positive feedback, and are pleased to know our Sales Team was helpful and friendly throughout the purchase of your second vehicle with us at Parkway Toyota of Boston. We value your loyal business with Boston's premier dealer.

January 06, 2026

This is my fifth Toyota lease over the past eight years, all through Parkway Toyota, and the reason I keep coming back is simple: trust. That trust creates real peace of mind throughout the entire process. More

by ranbechor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles J. Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bregnard
Jan 07, 2026 -

Parkway Toyota of Boston responded

Thank you for trusting us with your fifth lease at Boston's premier dealer. It's a pleasure to know that our Sales Team is always professional, proactive, and knowledgeable with every visit for you and your family. Providing outstanding customer service is our top priority, and we are pleased to know that you received it. We value your business with Parkway Toyota of Boston, and we look forward to continuing to serve you!

January 05, 2026

Jean is seriously the best. He worked hard for me to help me get a new car and had everything set up for me when it was time to pick up. It made getting my second car a lot less More

by Libby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2026 -

Parkway Toyota of Boston responded

Thank you for sharing such thoughtful feedback, Libby! We’re thrilled to hear that the Parkway Toyota of Boston Sales Team went above and beyond to make your experience smooth and stress-free. We appreciate your recommendation and look forward to welcoming you back to Boston's premier dealer in the future!

January 05, 2026

Bought a second car from Yaro and he was great! Highly recommend Parkway and Yaro More

by Burak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2026 -

Parkway Toyota of Boston responded

Your feedback is greatly appreciated! We’re thrilled to hear that the Parkway Toyota of Boston Team provided excellent service and helped you with your second car purchase. Boston's premier dealer looks forward to assisting you again in the future!

January 02, 2026

I assisted my 22yr. old daughter with purchasing her first car for Christmas !!! The sales associate who assisted us was David Demosthene. He answered all of our questi More

by angie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Demosthene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Parkway Toyota of Boston responded

We appreciate your great feedback! We’re delighted to hear that our Sales Team made your daughter’s first car purchase a memorable and stress-free experience. Congratulations on the new Corolla, and thank you for recommending Boston's premier dealer. Parkway Toyota of Boston looks forward to serving you again!

December 15, 2025

Jean was very helpful! Had a great experience in and out in one day! Would highly recommend! More

by Ryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2025 -

Parkway Toyota of Boston responded

We appreciate your great review, Ryan! We’re thrilled to hear our team made the process smooth and efficient, getting everything done in just one day. Your recommendation means a lot to us, and we look forward to welcoming you back to Parkway Honda, Boston's premier dealer!

December 09, 2025

Great service and could not be happier! Worked with YARO and he was great!!! Highly recommend More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2025 -

Parkway Toyota of Boston responded

Thank you for choosing Boston's premier dealer, Brenda! We’re thrilled to hear that our Sales Team provided great service and made the process enjoyable. Your recommendation means a lot to us at Parkway Toyota of Boston, and we look forward to assisting you again in the future!

November 23, 2025

I had a great experience with Parkway Toyota of Boston after an initial disappointment. I had went there to complete a deal on a vehicle that we had previously agreed a price and set up an appointment for More

by remkeshy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomas Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Calihan
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Demosthene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2025 -

Parkway Toyota of Boston responded

Hello, Thank you for taking the time to share your experience. We’re truly sorry to hear that you left feeling disappointed — that is never the experience we want any customer to have. To clarify the situation, the vehicle you were interested in remained available to all customers because no deposit was placed to hold it. Unfortunately, another buyer completed the purchase before you arrived. We understand how frustrating that timing can be, especially after a long drive, and we apologize for the inconvenience it caused. At no point was there any attempt to mislead or “bait and switch.” When we learned the vehicle had just been sold, our team’s intention in offering to show you similar options was simply to help, not to pressure you or steer you toward something you didn’t want. We appreciate your communication leading up to the visit and regret that the outcome did not meet your expectations. If you’d like, as I have already personally expressed, would still be happy to assist you in finding another vehicle that fits your needs. Thank you again for your feedback. Tomas Sanchez General Sales Manager Parkway Toyota of Boston

November 21, 2025

I was looking for a new car and ended up buying at Parkway. My sales was Yaro and he was more than great! Highly recommend this dealership and Yaro More

by charlesrobens1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2025 -

Parkway Toyota of Boston responded

Thank you for your review! As Boston's premier dealer, our Sales Team aims to provide exceptional support. Your recommendation means a lot to us, and we’re grateful you chose Parkway Toyota of Boston for your new vehicle.