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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,367 reviews

December 01, 2022

I had the most amazing car buying experience. My dear neighbor Yaro Martsinkiv works at parkway Toyota in West Roxbury. I sent him a text in need of a car within 18 hours I drove off the lot in More

by Deb
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2022 -

Parkway Toyota of Boston responded

Thank you so much for your wonderful review! We are thrilled that Yaro had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new RAV4, Deb, and we thank you for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 29, 2022

Bought used Chevy and happy with my purchase and Yaro was very helpful! Will recommend to others More

by Josh
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Parkway Toyota of Boston responded

Thank you, Josh! Here at Parkway Toyota of Boston, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 23, 2022

I just got my RSVP 4 hybrid and had great experience with Yaro and Mike! It's not easy to get hybrid with a current production but I waited only a month! Thanks a lot Parkway team! More

by Misha
Recommend Dealer
Yes
Employees Worked With
Mike Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Parkway Toyota of Boston responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Misha. We thank you for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 21, 2022

Yaron was awesome through the whole process! He made it very quick and simple to get through More

by jkirouac18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Parkway Toyota of Boston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Yaro and the team met your expectations. Thank you again for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 20, 2022

Yaro was patient with us and gave us the space we needed to make decisions. He wasn’t pushy or rude like some other car salespeople we’ve encountered. He got us in a vehicle that we like and did it for a co More

by svankirk593
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helio Monterrosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Parkway Toyota of Boston responded

Congratulations on your new vehicle! We are so glad that Yaro had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 19, 2022

Ernst was very welcoming, reviewed the financing options with us to make the new Rav 4 affordable and the rest of the Parkway team made the process of buying our Rav 4 and easy process. I recommend your de More

by dphillips25284
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deu Ernst Dauphin
Nov 20, 2022 -

Parkway Toyota of Boston responded

Thank you so much for your excellent review! We are so glad that Ernst had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new RAV4, and don't hesitate to reach out if you need anything else. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 19, 2022

Yaro and the team were wonderful to work with from beginning to end. Informative, professional, and friendly. More

by mattgdaniel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Parkway Toyota of Boston responded

Matt, It's great to hear that Yaro was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 18, 2022

I had an absolutely amazing experience working with Ernst at Parkway Toyota in West Roxbury! Honestly, it was an amazing experience after not buying a car for over 14 years. He was very professional, extrem More

by Genaise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deu Ernst Dauphin
Nov 20, 2022 -

Parkway Toyota of Boston responded

Genaise, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ernst met your expectations. Thank you again for choosing Parkway Toyota of Boston, we look forward to having you as one of our valued customers for many more years to come! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 18, 2022

Yaro helped us with our car purchase and It went very well. No probelms and very good with time. Also helped us understand the concept of the deal as well. Great guy and would recommend him to anyone loo More

by Ryus White
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Parkway Toyota of Boston responded

Ryus, Thank you so much for choosing Parkway Toyota of Boston! Congrats on your new purchase, and let us know if we can be of any more assistance! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

November 16, 2022

Wow. . where do I even begin?! My 2015 Toyota Corolla was giving me some trouble and my dear friend Ernst was able to give me a deal that I couldn’t resist More

by samdebrosse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Calihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Cummings, Deu Ernst Dauphin, James Brown
Nov 16, 2022 -

Parkway Toyota of Boston responded

Thank you for letting us know what a great job our staff did finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

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