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Parkway Toyota of Boston

West Roxbury, MA

4.8
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us. We believe in forming long-term relationships that are built on trust and integrity. The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life. We believe that our team deserves to work in a supportive, competitive, family environment. Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends. We believe in respecting your time and intelligence. We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure! Lastly, we want to share our passion with you. We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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1605 VFW Pkwy

West Roxbury, MA

02132

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Showing 1,367 reviews

October 17, 2022

Jean is excellent and very helpful I highly recommend him. I will definitely do business with him again More

by pattabasco65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Parkway Toyota of Boston responded

We are very happy to hear that Jean provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 15, 2022

Jean was wonderful to work with. Very pleasant, informative and not pushy. Kept in touch while waiting for my new car. Thanks Jean!!! More

by Renniemarybeth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Parkway Toyota of Boston responded

It's great to hear that Jean was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 15, 2022

Jean was easy to work with and very informative. Great employee! He was a pleasure to work with. More

by Mrennie42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2022 -

Parkway Toyota of Boston responded

Here at Parkway Toyota of Boston, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 13, 2022

The experience was excellent. I followed a good friend and outstanding customer service person, James Brown, to Parkway Toyota, who I had known from a previous dealership. He co More

by umassbj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Calihan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown
Oct 14, 2022 -

Parkway Toyota of Boston responded

We are very happy to hear that Yaro provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 13, 2022

Had fantastic experience with Parkway Toyota! Yaro helped me a lot and found perfect car that fits my budget! Thanks a lot Parkway team and Yaro! More

by Vlad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Parkway Toyota of Boston responded

Thank you for sharing your experience with us, Vlad! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 11, 2022

My salesman Deu, kept his word about everything he had mentioned! Highly recommended. Good and honest salesman and a good and honest dealership, which can be hard to find nowadays. More

by boboelgato
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helio Monterrosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deu Ernst Dauphin
Oct 11, 2022 -

Parkway Toyota of Boston responded

It's great to hear that Deu and Helio were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Parkway Toyota of Boston! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 10, 2022

Yaro was great, love my new car. Thanks for all of your help. I appreciate it. More

by JOSH G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Colby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2022 -

Parkway Toyota of Boston responded

Josh, Thank you for taking the time to share your thoughts on working with Yaro and our team. We're glad to hear we delivered such a great experience! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 09, 2022

Yaro is friendly and accommodating. He was very professional and easy-going and made the car-buying process quick and easy. Answered all my questions and communicated regularly with m More

by Richard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2022 -

Parkway Toyota of Boston responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Richard, and we're happy to hear that we met your expectations. Thank you again for choosing Parkway Toyota of Boston, we look forward to having you as one of our valued customers for many more years to come! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 05, 2022

My wife and I met Yaro when we test drove a vehicle and he was extremely helpful. He had all the answers to our questions and made the car buying process so easy. More

by Rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yaro Martsinkiv
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2022 -

Parkway Toyota of Boston responded

Rob, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else Yaro or our team can do to assist you, please do not hesitate to let us know. We are always happy to help! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

October 03, 2022

Jean was really exceptional he was very friendly patient and he really took great care of me ,he’s a true professional and I will always send my friends and family members to Parkway to buy a car from Jean More

by Faustinthaniekatiana26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jean Preval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2022 -

Parkway Toyota of Boston responded

Thank you for the 5 star review. We are glad to hear you enjoyed your experience with Jean, and it was a pleasure having you at the dealership. We appreciate your review! Respectfully, James James Calihan General Manager Parkway Toyota of Boston www.parkwaytoyotaboston.com C: 508-808-4722 O: 617-469-1000

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