Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkway Toyota of Boston
West Roxbury, MA
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
October 01, 2022
Patient to help me purchase a car even over several hours. Non-pushy and relatable hours. Non-pushy and relatable More
by jessstrong096
Employees Worked With
October 01, 2022
I had put a deposit down on a new Rav4 Prime. When I came to pick it up, I was only informed that I could only finance through Toyota. The finance manager I worked with said it was a “local Toyot When I came to pick it up, I was only informed that I could only finance through Toyota. The finance manager I worked with said it was a “local Toyota rule since June 2022” and that I wasn’t able to get it in writing as it was “internal,” which both set off my sketch meter but another wait elsewhere would be half a year. Just thought this was good information to have before agreeing to work with this dealership. More
by patsrule1543
Employees Worked With
Deu Ernst Dauphin
October 01, 2022
Yaro has been excellent. The process was very simple and easy. Just recently moved next door to the dealership and look forward servicing my new vehicle with Parkway Toyota! The process was very simple and easy. Just recently moved next door to the dealership and look forward servicing my new vehicle with Parkway Toyota! More
by John
Employees Worked With
October 01, 2022
Has a welcoming smile and very motivated to help find the best options for you! best options for you! More
by yessianazepeda
Employees Worked With
September 29, 2022
Second car very nice person working with yaro everything very profesional. Will be back for service!!! very profesional. Will be back for service!!! More
by Tomas
Employees Worked With
September 27, 2022
Supper easy and smooth processing for buying car at Parkway Toyota Boston. My first time in my life when i bought a car without headache shop around other dealers. And shout out to Sale-man Leonardo. H Parkway Toyota Boston. My first time in my life when i bought a car without headache shop around other dealers. And shout out to Sale-man Leonardo. He did excellent job to make me happy all the time even I had wait 6 months for my order . Reach out to Parkway toyota Boston and Leo to get a good deal for your car. You will never regret for sure. More
by Hai Nguyen
Employees Worked With
September 27, 2022
Yaro and James were wonderful. So efficient and so helpful with everything. Very patient with all my questions. Beautiful space in show room. Joanne Lee So efficient and so helpful with everything. Very patient with all my questions. Beautiful space in show room. Joanne Lee More
by Joanne
September 23, 2022
Very professional and personable pleasure doing business with Yaro Mike James and the other staff. with Yaro Mike James and the other staff. More
by Michael
September 21, 2022
Yaro was amazingly helpful, making my car purchase experience so simple! Would recommend anyone to go see Yaro at Parkway. experience so simple! Would recommend anyone to go see Yaro at Parkway. More
by maryaccomando
Employees Worked With
September 21, 2022
Yaro was extremely helpful, he answered all of my questions so thoroughly and took the time to make sure I understood everything. questions so thoroughly and took the time to make sure I understood everything. More
by AV
