Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Parkway Toyota of Boston
West Roxbury, MA
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,367 reviews
April 26, 2022
Yaro was our guy thanks great service helped us get the right car for my parents right car for my parents More
by Paul
April 25, 2022
Yaro is great. He is very knowledgeable and made my buying experience very smooth. I highly recommend him. He is very knowledgeable and made my buying experience very smooth. I highly recommend him. More
by Vladimir
Employees Worked With
April 21, 2022
Awesome dealership! Charles Wiseman is the best salesman! He answered all our questions and stayed in contact with us through the entire process. Charles Wiseman is the best salesman! He answered all our questions and stayed in contact with us through the entire process. More
by Natalee Scott
Employees Worked With
April 20, 2022
From the Sales people(Helio) to the Finance people(Mayer), these guys are great! Very genuine, kind, and easy to work with! This is my second Toyota with them and I will be coming back for anot people(Mayer), these guys are great! Very genuine, kind, and easy to work with! This is my second Toyota with them and I will be coming back for another in the years to come. More
by marc.vec
Employees Worked With
April 18, 2022
Richard was extremely helpful throughout the leasing process and I absolutely love my new car! He was very responsive, attentive, and answered my millions of questions with enthusiasm! He has great ener process and I absolutely love my new car! He was very responsive, attentive, and answered my millions of questions with enthusiasm! He has great energy and I feel like I got very lucky to have him as my salesperson. I will definitely recommend Richard to my friends and family!! Thank you Richard, incredible experience! :) More
by rachelsymes9
Employees Worked With
Richard Hepburn
April 18, 2022
Rich is an excellent agent. Helped me a lot, thank you very much for the car I got, so many people are jealous, asking where to get such a car. The answer is PARKWAY TOYOTA OF B Helped me a lot, thank you very much for the car I got, so many people are jealous, asking where to get such a car. The answer is PARKWAY TOYOTA OF BOSTON, ask Rich. 👍🏻 More
by Eldar Wise
Employees Worked With
Richard Hepburn
April 18, 2022
Rich was AMAZING! He was incredibly knowledgeable, helpful, responsiveness, and friendly. He kept me updated every step of the three month long car buying process whic He was incredibly knowledgeable, helpful, responsiveness, and friendly. He kept me updated every step of the three month long car buying process which was very much appreciated. He was also very patient with answering every question I had. He’s also helped me with questions after I drove the car off the lot, and it’s great knowing that if he’ll still answer any questions I may have after the sale was completed! More
by Emkow
Employees Worked With
Richard Hepburn
April 16, 2022
Parkway Toyota was one of the best dealerships I’ve worked with, they were super helpful and made the process so smooth and easy. Charles was fantastic, I couldn’t have asked for a better salesman! worked with, they were super helpful and made the process so smooth and easy. Charles was fantastic, I couldn’t have asked for a better salesman! More
by maria_l
