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Parkway Toyota of Boston
West Roxbury, MA
1,367 Reviews
We believe everyone deserves to have a fantastic experience when they purchase or service their vehicle. We also completely believe that every detail matters. That simple statement is what drives us to pay attention to every aspect of your experience with us.
We believe in forming long-term relationships that are built on trust and integrity.
The automobile industry is shifting in a positive direction and we want to show you that buying and servicing your vehicle can be a pleasant experience. Our friendly staff has great character, our processes are efficient, and our service department is spotless! Trust takes time, so we will work hard, listen to your wants and needs, treat you the way YOU want to be treated, and do what it takes to sell you, and your family, cars for life.
We believe that our team deserves to work in a supportive, competitive, family environment.
Everything begins with our people. If they are supported, encouraged, and inspired, our team members will pass along all of that enthusiasm to you- our customers, neighbors, and friends.
We believe in respecting your time and intelligence.
We love what we do and going to work every day, but it shouldn't take all day to purchase a new vehicle, and basic services like oil changes and tire rotations should be efficient . We have invested in express maintenance and express purchasing programs to help make your life easier. Our goal is to help get you in, out, and on to your next adventure!
Lastly, we want to share our passion with you.
We want you to feel our passion to serve our customers with the highest level of care, our passion for giving back to the community, our passion for supporting & mentoring the next generation. And of course: our uninhibited LOVE of TOYOTA!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,367 reviews
February 19, 2022
buying your first brand new car in the USA isn't easy ( especially with todays market ), Thanks to Yaro I manage to find and close a very good deal for a Tacoma 2022, Like every transaction this is a big especially with todays market ), Thanks to Yaro I manage to find and close a very good deal for a Tacoma 2022, Like every transaction this is a big deal for the buyer and Yaro made his best effort to accomedate and help with any question and give the details that are needed to make sure the customer is happy . Also I will like to thank Maher boles from Finance for his help to close this deal. Thank you for your assistance by making this experience a better one More
by Amir_s
February 18, 2022
James and Yaro were a great help to me. I haven't bought a car since 2007 and needed alot of assistance. They were great to deal with. I will send people I know looking for a car. I haven't bought a car since 2007 and needed alot of assistance. They were great to deal with. I will send people I know looking for a car. More
by Marialyce
February 15, 2022
Parkway worked with me to get what I wanted, even when there didn't seem to be a way. there didn't seem to be a way. More
by Middletnstudent
February 09, 2022
Great place to buy a car. Everyone was helpful . It’s a beautiful place- nice and clean l!!! Yaro stayed in touch with me for 2 months until my car arrived! Will send friends and family here. 5 stars!!! beautiful place- nice and clean l!!! Yaro stayed in touch with me for 2 months until my car arrived! Will send friends and family here. 5 stars!!! More
by Creuza
February 08, 2022
Mr Kevin has a good history of customer service and supply the proper information prices and specs on every single sales he does manage. He is one of the best in the parkway nest supply the proper information prices and specs on every single sales he does manage. He is one of the best in the parkway nest More
by Juan A Martinez O
February 05, 2022
Kennedy was very friendly and helpful. He made purchasing a car very pleasant and not stressful as it had been at times with other salesmen. Best of all, he would call me to let me know approxima purchasing a car very pleasant and not stressful as it had been at times with other salesmen. Best of all, he would call me to let me know approximately when to expect delivery of my car. He also sold my husband his Tacoma truck and my husband was very pleased with him. He recommended that I give him a try after I had lost faith in Parkway after a bad experience with a previous salesman. I would definitely refer my friends and relatives to him. More
by Susan Chin
Employees Worked With
Kennedy Depradine
February 04, 2022
I was received by Kennedy Depradine when I went to see a vehicle they had on sale. From the beginning, he was most helpful, and made the experience a pleasure rather than a task. Kennedy guided me throu vehicle they had on sale. From the beginning, he was most helpful, and made the experience a pleasure rather than a task. Kennedy guided me through the normal set of questions and introduced me to his colleagues at Parkway that together made the purchasing experience a smooth operation. He successfully helpd me navigate a few negatives that cropped up, only to have everything end well. I am truly pleased with my experience with Kennedy, his colleagues Mayer and Mike, and the Parkway team! More
by ALTAIRJK
Employees Worked With
Mayer Boles and Mike from Finance., Kennedy Depradine
February 04, 2022
I purchased a 2021 Mazda CX-5 from Parkway Toyota, Yaro was very helpful and made the experience quick and easy! was very helpful and made the experience quick and easy! More
by mattdpmb6129
February 02, 2022
Had my car in service today. Did not expect to buy new one :) but Yaro was so helpful and professional that I am driving new RAV4 hybrid right now. Great experience. Definitely will work with Yaro in a f one :) but Yaro was so helpful and professional that I am driving new RAV4 hybrid right now. Great experience. Definitely will work with Yaro in a future! More
by James
January 27, 2022
Worked with Yaro, he was very helpful and professiona! Definitely recommend when you are on a market for new or used vehicle. Definitely recommend when you are on a market for new or used vehicle. More
by LILIA
Employees Worked With
