Parkway Toyota

BUYER BEWARE!!! THESE GUYS ARE CON ARTISTS!!! It should be called SCAM WAY TOYOTA because THEY HAVE MORE SCAMS THAN CARS!!! I should have walked away, but really needed a car for work and fell for one or be called SCAM WAY TOYOTA because THEY HAVE MORE SCAMS THAN CARS!!! I should have walked away, but really needed a car for work and fell for one or their traps. Scam #1: The Sales Manager, Jason Lee does a lot of mansplaining and tells you how he loves Cargurus and other discount sites and because you've done your research, you should know he has no room on his price. This is 100% FALSE! What's worse, if you're a woman, he doesn't take you seriously. Scam #2: Irma Taveras, the BDC manager, called me an hour before I was supposed to pick up my car and told me there was another buyer and that she needed a deposit to hold it. This is 100% FAKE and is a classic dealer scam. I refused the deposit and miraculously, my car was still available. Scam #3 (the icing on the cake): Irma also badgered me to fill out a pre approval for credit, but she refused to give me an interest rate over the phone even though I have good credit. Without any advance notice or thorough explanation, Jenny Carillo, the finance manager, handed me a loan contract with 5% interest rate and 72 months from Toyota. I told her I had been pre approved for 2.5% from my own bank, but she didn't explain why she was giving me a higher rate and refused to give me a better one. I should have used my own financing, but that would have taken a couple days and I really needed a car for work. I was reluctant, but Jenny told me repeatedly that I could the Toyota Financial Contract and then could pay it off using my pre approval later as a new car loan. She assured me repeatedly that my new loan would be a new car loan and NOT a refi. That was 100% LIE. When I went to do it with my bank they told me it was a refi. This is 100% FINANCE MARKUP SCAM and I fell for it. The higher refi rate is going to cost me close to $1,000 and meanwhile they pocket whatever fees they got for the SHADY loan they gave me. I've reached out several times to the sales managers, Jason Lee and Bob Winograd, but they refuse to help me. They took advantage of me because I'm a senior citizen and a female. SHAMEFUL. I don't understand how they get all these positive reviews on Google. It's probably another scam which I fell for. I should have listened to all the bad reviews on Yelp. RUN, DON'T WALK AWAY!!! Take your hard earned dollars to a dealership that treats you like a HUMAN!!! More

Quiero dar las gracias al señor Nelson por su rápida y excelente atención, quede muy satisfecha, siempre acudo a sus servicios que son de excelente calidad. Gracias por su atención y haber satisfecho mi i excelente atención, quede muy satisfecha, siempre acudo a sus servicios que son de excelente calidad. Gracias por su atención y haber satisfecho mi interés. Enelis Blanco More

Just want to thank Nelson, Mark and Irma for the incredible service. It was smooth and quick. Thanks again for the great service you displayed incredible service. It was smooth and quick. Thanks again for the great service you displayed More

I have known Kevin Lee for 5 years, but he is always the best dealer. Next time I will buy the next car with him best dealer. Next time I will buy the next car with him More

I got a new car from Kenny Lee 2 days ago. He is very kind. And I highly recommend Kenny Lee. You should find Kenny Lee. kind. And I highly recommend Kenny Lee. You should find Kenny Lee. More

I recently bought a Camry from Kevin Lee and I had a very great experience! I will definitely return the next time I am in search of a new car. great experience! I will definitely return the next time I am in search of a new car. More

I brought a Camry TRD from Kevin Lee this weekend, it's my first Toyota purchase, the whole experience was very smooth. Kevin is very knowledgeable and patient, I would definitely recommend him to anyone. my first Toyota purchase, the whole experience was very smooth. Kevin is very knowledgeable and patient, I would definitely recommend him to anyone. Can't wait to get my 2nd Toyota from this place if they ever make a TRD pro version :) More

Terrible service. Arrogant and impatient. The sales person Li, not only refuse to provide clear information, full of lies, and try to trick me to give the SSN. He literally asked my credit score, and person Li, not only refuse to provide clear information, full of lies, and try to trick me to give the SSN. He literally asked my credit score, and I only come to test drive. More

Service Department did a great job, as always, on the scheduled maintenance for my CH-R, even though it was an included 24 month service and I didn't pay a dime for it. They even made sure that I schedu scheduled maintenance for my CH-R, even though it was an included 24 month service and I didn't pay a dime for it. They even made sure that I scheduled my next complimentary service before the end of the 24 month coverage period (instead of letting it go unused like gym memberships these days). They treated me like I was paying top dollar, and everyone I dealt with was professional and friendly. More

Bob Winograd magically fixed the problem My prior review concerned a lost title. After some pleasant further interaction with Bob Winograd , he magically found my Title and insured that it g My prior review concerned a lost title. After some pleasant further interaction with Bob Winograd , he magically found my Title and insured that it got to me. All is resolved and Bob Winograd handled the matter professionally. More