Parkway Toyota

We had taken our 2006 Sienna in for service. I was delighted to work with Dave and Neil. Before the vehicle was ready my seven year daughter and I decided to take a look around at the showroom. We we delighted to work with Dave and Neil. Before the vehicle was ready my seven year daughter and I decided to take a look around at the showroom. We were greeted by a friendly girl at reception. She offered to have a certified sales representative assist us. My daughter was very excited to meet the nicely dressed gentleman by the name of Mike who was an absolute pleasure to work with. Although the 2011 Sienna was out of our price range, Mike was very attentive and understanding of my families situation. He introduced us to Ash who offered to take a closer look at their used certified car inventory. We agreed to speak the following day. My husband was able to view the used cars online that evening in the comfort of our own home. We spoke with Ash the following evening and returned to the dealership to speak with Mike and the used car manager Gee. Due to everyones heart felt efforts, our budget was met! We had the pleasure of sitting with Mark to sign all the paperwork. Everyone especially Mike was very friendly, courteous and accomodating. We had a great experience at this #1 rated dealership. We have great confidence in Parkway Toyota's service and sales abilities so should you! We love our new 2008 Sienna! Thank you and God bless, The Komninos Family - New Milford, NJ More

It was a great and friendly experience to be in parkway It was a great and friendly experience to be in parkway Toyota. Mr.Michael Spadavecchia made us feel welcomed. Mike is an excellent sales person, v It was a great and friendly experience to be in parkway Toyota. Mr.Michael Spadavecchia made us feel welcomed. Mike is an excellent sales person, very friendly, respectful of his clients and Super-efficient . Thank you mike for you help, keeping being as you are, and God Bless you. We just purchased our 2nd Toyota at this dealership. I would definitely guarantee parkway Toyota to my friends and relatives More

I must say for my first new car purchase Parkway made it fast and easy. Bob and Jason were both great guys to work with and really made this first time experience extremely easy. After visiting multiple Toy fast and easy. Bob and Jason were both great guys to work with and really made this first time experience extremely easy. After visiting multiple Toyota Dealerships they proved to be by far the best with their service in selling a new truck to me. I would highly recommend Parkway Toyota to any buyer seeking a Toyota. Thanks Parkway. More

It was a great and friendly experience, especially the sales Person ,Mike Spadavecchia (Mike S), was and still is of great help. The facility was very clean. Everyone greets you with a smile. I check out sales Person ,Mike Spadavecchia (Mike S), was and still is of great help. The facility was very clean. Everyone greets you with a smile. I check out the service area and is huge and also very clean with a big and spacious waiting area. More

I gave Parkway Toyota the highest ratings because of the I gave Parkway Toyota the highest ratings because of the professional way they worked with me. They were willing and able to get me the exact 2011 I gave Parkway Toyota the highest ratings because of the professional way they worked with me. They were willing and able to get me the exact 2011 Highlander I wanted. I felt very confident doing business with them and trust that any future experiences I have with Parkway Toyota will be met with the same courteous and professional manner. It is a great relief to work with a dealership that makes buying and maintaining a car such a pleasure. More

Bob and Clint were so great and really made the process so much easier than I thought it would be. there was no back-n-forth as bob knew right away that i was not interested in that. they took such good so much easier than I thought it would be. there was no back-n-forth as bob knew right away that i was not interested in that. they took such good care of me and just told me what I wanted and gave me a great deal! when he even forgot he told me that the back up camera was included in our deal he didn't flinch for a second and just said ok if that's what I told you - fine. Clint spent a lot of time with me too and was just a pleasure to work with. and mark the finance guy was also very straight with me which i really appreciated -- he even advised me on type of payments which help me but probably not toyota. all in all a great experience doing something that is usually awful! highly recommend parkways and these guys. More

The Parkway Toyota - It's the best dealership ever!!! The Parkway Toyota - It's the best dealership ever!!! Thank you, Mr. Elie and Mr. Robert!!! When we decided to buy a car, we went to the nearest The Parkway Toyota - It's the best dealership ever!!! Thank you, Mr. Elie and Mr. Robert!!! When we decided to buy a car, we went to the nearest Toyota dealer located in NY since it was convenient. We appreciated their work and time, but we decided to see other dealers so we could compare the price. Finally, our last try was the Parkway Toyota, and we are so glad that we chose them even though we live in NY. We never planned to buy the car from them when we walked in there, but we ended up ordering the car we wanted and giving them the deposit money. It just shows how EXCELLENT they are! At first, we were welcomed by Mr. Elie Kass-Elias, sales and leasing consultant, who was very kind, friendly, and professional, and then Mr. Robert J. Winograd, sales manager, who was also very kind, friendly, professional, and funny! Being there, we realized how friendly yet professional dealers could be. They certainly have the highest standard, and we were very satisfied! Even other dealers who had no business with us were friendly. We picked up the car a few days later, and the car was in good condition, we were explained everything thoroughly by Mr. Elie, and he was fun to work with! Even though it was a cold rainy day, he took time to explain everything, and made sure we understood everything. We've met several dealers previously, but none of the dealers can compare to the dealers at Parkway Toyota. We will definitely recommend them to everyone we know, and we will buy another car from them if we ever need one. More

Ok, so I have an acquaintance who works at Parkway Toyota as a salesman, and just bought a 2011 Toyota Sienna from here.. Everything with the sales part went along fine.. Until I met with the finance man as a salesman, and just bought a 2011 Toyota Sienna from here.. Everything with the sales part went along fine.. Until I met with the finance manager, Mark Gaviola.. We sat down & he does the usual, trying to sell us all the extra stuff.. I honestly was very tired as I was on my way home after work and had explained to him that all we wanted was the extended warranty and the tire and wheel insurance.. He said "ok, there is to be no negotiation and I'm just going to add $200 over whatever our cost is on both.." So I said "let's hear it." He had told us the extended warranty (4yrs./125k miles) was normally in the range of $1600 but will knock it down to $970, and the tire and wheel insurance is normally around $1000, but will knock it down to $670.. However, we did our homework before we went car shopping and knew that the price on the same extended warranty was only $635 from Midway Toyota in Kansas City.. So from right there, I knew that Mark was lying in that he was only adding $200 over whatever their cost is for both.. I'm a businessman myself and I didn't want to nickle and dime him, but I also wanted to be fair to myself as well since I knew I could get at least $300 off just on extended warranty alone. (not factoring in how much extra I could save on the tire and wheel insurance) I offered $1500, but he said "no" Then he said "let's halve it", and he counteroffered $1570.. I once again, kindly offered $1500, take it or leave it.. He said "no" and I said ok then, I won't buy the extra stuff.. Then I don't know what got into him, but he goes "Then I guess you don't want the car..? You're walking away from this deal just because of $70.." I said I just don't wanna buy the extra stuff, but he says "no, deal's off" It was then when I walked away, thinking, "who does this guy think he is..? Does he think this is the only place where I can buy the car from..? I only came b/c I knew the salesperson as an acquaintance." Anyway, so the salesperson tries to calm me down as I was furious and I ended up going back into the finance office to pick up the car since the salesman was very apologetic about the whole situation.. When we went back in the room together, he goes "You want the car now, eh..? See what happens when you don't listen to me..? I tried to be a gentleman and you just mess it up.." So I said "Excuse me, what makes you think that other people have to listen to everything you tell them to do..? If you go to other dealer to buy a car and already know you can get it for certain price, wouldn't you negotiate with the dealer if he calls out a price much higher than what you thought..?" (And I was really being a gentleman about not trying to nickle and dime him with the deal since he needed to make some money to make a living..) His reply was very sarcastic.. He goes, "you know what, you are right, you are absolutely right, the customer's always right and you're a customer.. Right, everything you say is absolutely right.." I should've just walked away b/c I really really felt angry dealing with this guy, but I only bought the car b/c of the salesman who was an acquaintance of mine.. Now everytime I get in my new car, it's gonna remind me of this finance manager guy, Mark Gaviola.. I'm extremely, extremely unhappy with the memory of buying my first Toyota from Parkway Toyota dealership.. More

The car has some scratches at the delivery, Jason (sales consultant), was very responsive to take care of the issue. Also, overall experience w/ this dealership, and helps that I got from Jason is extremely consultant), was very responsive to take care of the issue. Also, overall experience w/ this dealership, and helps that I got from Jason is extremely satisfied. Bob, sales manager was also very helpful and easy to deal with. More

It was a wonderful experience. Mr.Tracey made us feel welcomed. It was a smooth transaction. We did not feel pressure, nor rushed in our decision. Everything was explained thoroughly. We did not feel pre welcomed. It was a smooth transaction. We did not feel pressure, nor rushed in our decision. Everything was explained thoroughly. We did not feel pressured to purchase and Mr. Tracey was a sweetheart. He called to follow-up and make sure everything was o.k. I work in a corporate office with over 70 employees,I'm spreading the word. Would refer famly members and friends. My husband and I would definitely make another trip from Philadelphia if we ever decide on another purchase whether it be for us or our daughter. More